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Norwegian Star Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,612 Reviews

This was a nice itinerary for bottom of South America.

Norwegian Star Cruise Review by Rude1

1 people found this helpful
Trip Details
  • Sail Date: Jan 2020
  • Destination: South America
  • Cabin Type: Inside

We saw this trip and figured it would round out what we wanted to see in South American. There was some concern as the messages on CC said there was a possible problem with the ship's engines on the previous voyage (reverse of this one). Not sure of the real story but we had no problem and ship ran fine. Overall the cruise was enjoyable except for the problem with our cabin (see below) and with eating and public spaces..

NCL reconfigured the Star to increase the number of cabins by taking out the forward Spinnaker Lounge which had a great view. Most of the other public spaces had no windows so the only way to enjoy the scenery was either outside on good weather day or to sit in the Garden Cafe buffet. They also converted the La Cucina restaurant that sat next to the Garden cafe into a teen's area. So when meal times come you could sit on the outside decks in good weather day which at the bottom of South America were spotty or in the Cafe. Of course many people would camp out in the cafe as the only place for viewing the landscape which was part of the itinerary (glaciers, fjords, etc.). Basically it was near impossible to find tables. Had to walk around for several minutes with food in your hands. People were eating on stairways or anyplace else they could find. With La Cucina gone as an overflow, it was a mess. Whoever redesigned the ship needs to get another job. We ate dinners in the restaurants or O'Sheehan's and avoided the seating problems and order the complementary breakfast in our cabin.

Overall we would never book on the Star.

Rude1's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Cabin ID 9025

This was a standard inside room. We had a water leak from the bathroom and it could not be fixed immediately so we were moved to another cabin several decks lower. We complained about the cabin, AC didn't work, TV didn't work but were told it was the only one available on the ship as they were full and this one was a no show. So a couple days later we went up to our booked cabin. We found out the problem was solved but customer service didn't bother to tell use right away. We called and got staff to help move back. The cabin was okay and leak fixed. The cabin staff for 9025 were great. Those for the temp were so so. They did give us a credit because of our inconvenience.

Port & Shore Excursion Reviews

Puerto Varas

A bit rushed but interesting.

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Punta Arenas

Took a walk around the town. Had some interesting view points and the cemetery was really beautiful.

Tierra del Fuego National Park

Nice trip to see the park. Walked a bit in the woods and stopped by a cafe for hot chocolate. Nothing extremely exciting but beautiful. They are protecting their natural areas down there.

View All 93 Tierra del Fuego National Park Reviews

Drove out to penguin rookery. Had a great time standing and watching the little guys.

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Buenos Aires

Beautiful city. Need to visit for several days before the cruise. Two days was pushing it.

City Tour

With $50 off per person, this was a great way to see the city. Interesting city but not too special except the statue of the wagon being pulled by bulls.

View All 62 City Tour Reviews

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