After tying other cruise lines, we happily choose Seabourn, with this being our third cruise with them in 2.5 years. The Encore is just a year old, but still looked new and stunning. It offered us beauty and comfortable elegance. Even on sea days, we rarely ran into other passengers, it was that spacious of a ship with one of the best space-to-passenger ratio in cruising that helped feel like it was our own ship.
Service remained the same outstanding Seabourn quality. Yes, we had some new crew members that weren’t perfect, but they wanted to please and do a great job. We loved our room stewardess, who was both housekeeping and butler. For us, we prefered to have one person rather than a separate butler. This way she understood who we were and what we needed, with our needs met before we even asked. The room service staff were fantastic and made sure that my evening caviar arrived automatically at 5:00. (BTW, Seabourn is the only cruise line that automatically offers unlimited free-of-change caviar.)
We thought our meals and snacks were fantastic. Yes, we had one meal the was just OK, but the majority of our food was great to fabulous. The chef even made us special sandwiches, for those day we wanted comfort food. Just for readers new to cruising, because of fire hazards, room service can’t use warming carts to keep food hot when delivering ... and that was not a problem for us. Both the ship-offered wines and the ones we bought were excellent. Also, the ship’s sommelier provided outstanding service and understood our wine needs.
We booked ship excursions, which were superior to anything we could have done on our own. We had small number of people, small busses, and creative adventures. The ship also provided us with excellent private tours. As on our previous cruise, the Ventures staff provided great information, unusual activities and great support. We aren’t people who expect the ship to entertain us with a packed day of on-board activities, so we found what the ship offered was perfect. We don’t cruise to take foreign language courses or to learn the computer - we’re looking to explore the places we’re visiting or catch up on great books.
Our only complaint is their WiFi service. Not only did we have to pay $399.00 for unlimited service, but the ship blocked video streaming. This was not Seabourn quality. Furthermore, on busy sea days, service was slow or nonexistent. In fact, internet was always slow. With all the complaints about the internet service, hopefully Seabourn will improve this area.
We are scheduled for a 25-day cruise in nine months. For us, Seabourn remains a joy to cruise with and our only cruise line of choice.
A beautifully designed cabin with more closet and storage space than we could use. The bed was amazingly comfortable. And AC was easily controlled. Well maintained and kept spotlessly clean. We couldn’t have asked for more.
We had a three-hour Ventures zodiac tour on the river. Seabourn is right now the only line that offers this unusual exp. An absolutely fantastic way to see and discover a city. Our local guide did a wonderful job talking about history, architecture and culture.View All 22 City Tour Reviews
This was 8-hours with off-road four-wheel drive, jet boating and lunch on a working sheep and cattle station.View All undefined undefined Reviews
A four-hour Private car and guide, who did an excellent job helping us see and understand this beautiful city.View All undefined undefined Reviews
We had a fantastic guide, who give us unique insights into NZ and this area.View All undefined undefined Reviews