we chose this cruise because we did not want to drive australia and new zealand but still wanted to see both countries first hand. the ship is not even one year old and is deluxe. we arrived in sydney 3 days early and did our own exploration. the food was very good and the service was usually but NOT ALWAYS, responsive. breakfast was a challenge to get FAST service and especially hot coffee (a bit of an irritant to those of us needing their caffeine fix). the staff, except for the excursions department, was very responsive. the seabourn guest services department in charge of excursions was a BIG disappointment. we could not get permission to disembark at milford sound to dunedin BUT we know of passengers that did get permission to disembark!! A DOUBLE STANDARD THAT HAS NOT BEEN EXPLAINED BY SEABOURN!! since this was an area of new zealand we wanted to explore ourselves, it was a bitter disappointment!! and another excursion in wellington was NOT executed as described in the excursion brochure and it took 3 inquiries for seabourn "guest services" to refund payment for our lost day. it seemed as the seabourn excursion department was intent on making a profit instead of enhancing our cruise experience. dining was very good but not better than expected from a highly rated cruise line. entertainment was good. service was spotty but mostly good.
the cabin was absolutely the best part of the cruise!! just terrific!!
we used the concierge to arrange our activities for 3 days and had a wonderful time.
just what we expected.View All 12 Kangaroos & Koalas Reviews
this should have been a wonderful experience but the actual execution was terrible. we expected more than 50 minutes of bike riding in this 4 hour excursion and certainly did NOT want to be idle at a cafe for 90 minutes.View All undefined undefined Reviews
just an average excursion visiting the hot springsView All 40 Geothermal Springs Reviews