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American Duchess Review

4.5 / 5.0
Editor Rating
36 reviews

A great time but with multiple issues

Review for American Duchess to North America River
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wjplkp
First Time Cruiser • Age 70s

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Sail Date: Sep 2018
Cabin:

Although we are listing a bunch of issues that we encountered, we had a great time on our Memphis to New Orleans cruise. The cabin, dining, staff, hop on-off and premium excursions met and/or exceeded our expectations. The Peabody and Intercontinental hotel selections were excellent choices.

But, as a passenger with mobility issues, the following items are presented and if remedied would make the Duchess an ideal selection for those with physical impairments.

American Duchess embark process was cumbersome - lengthy lines and 2 different stations to get through. We were on the 3rd deck and got a notice in the a.m. that balconies would be washed between 9 a.m. and 2 p.m. - open balcony curtain at 8 a.m. and the crew was already washing our balcony. In the afternoon we went to stern, 2nd deck, to find that the dirt from the 3rd deck was washed onto 2nd deck rockers and chairs making them unusable. The rockers were never cleaned.

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