This was our third cruise (2nd with Holland) and we had a fantastic time. I think the Volendam is in need of some updating though - which I believe is taking place in the upcoming months. The service once again was extremely good - along with the fantastic food. We ate at the Pinnacle and Canaletto restaurants which we thought were just average and not worth the extra money. The entertainment was very good every night - a good variation of shows. Having a before dinner drink and dancing in the Ocean's Bar was a great way to start off the evening. The embarkation and disembarkation went extremely smooth and very well organized and staffed. The excursions were a bit pricey and very rushed. We didn't get any time for shopping. The day we were to see the Great Wall of China we got caught in a 7 hour traffic jam which was horrible and got to the Wall with less than an hour of daylight left. We also never got to see the Summer Palace. The "lunch" that we finally ate at 6:30 was very good. When we returned to the ship that night the staff all met us outside to welcome us back and purposely kept the buffet open. They also refunded our money back for the excursion - once again very good service by Holland. A new stop for Holland was Quindao, China which really was not very interesting at all for the money you pay for excursion - there wasn't enough interesting places to see there. The tour guides that they used could barely speak English and were so young and inexperienced that it made for not a very good day. The overall experience with Holland was very good and we will be traveling with them again on another cruise to Australia/New Zealand next year.