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Sail Date: February 2019
We chose this cruise as it was a long time since we had been on a larger ship (Celebrity Alaskan cruise 11 years ago) and we felt like an end of summer holiday through Australian ports that we are fairly familiar with. We flew to Perth ... Read More
We chose this cruise as it was a long time since we had been on a larger ship (Celebrity Alaskan cruise 11 years ago) and we felt like an end of summer holiday through Australian ports that we are fairly familiar with. We flew to Perth from Auckland 4 days prior to the cruise and thoroughly enjoyed this delightful city. Embarkation was a nightmare as no training had been given to the local staff who were trying their best to process the guests with no help from the bored Celebrity staff who were wandering behind them. Once onboard we ran the gauntlet of Celebrity staff trying to sign us up for drinks and dining packages( we had been warned but they are very annoying). The cabin war excellent except for the wardrobe doors which supposedly slid and got in the way. No doors or bifold would be s vast improvement. Food in Blue and the main dining room was excellent. Also good in the buffet restaurant but the huge number of people there turned us off. We enjoy good lectures but these were scheduled at 9.00am on sea days which is crazy especially as you had lost an hour due to time changes. We also enjoy playing bridge on sea days as did a lot of fellow guests but nothing was organised. Flying paper aeroplanes and throwing bean bags is not everyone’s idea of entertainment. Shows were mixed with some very good and some less so. Overall our experience was enjoyable and good value for money but could have easily been better Read Less
Sail Date: February 2019
My wife and I have been on 55 cruises, the shortest 11 days, the longest 28 days. We have sailed with NCL, Holland America, Princess, Azamara and Celebrity. On Celebrity we are Elite Plus members with 2000 points. Our most recent cruise ... Read More
My wife and I have been on 55 cruises, the shortest 11 days, the longest 28 days. We have sailed with NCL, Holland America, Princess, Azamara and Celebrity. On Celebrity we are Elite Plus members with 2000 points. Our most recent cruise was a back to back on Celebrity Solstice. Here are the pros and cons.  The pros: Friendly Crew and excellent service though out the ship. Good meals. Nice casino. Wi-Fi is good. The daily get together for Captain's Club members in the Sky Lounge was very enjoyable. The music played at the pool wasn't deafening. The cons: Because the backs lounge chairs in the Solarium can only be raised about 45 degrees and we found them too uncomfortalbe to just sit and read. The ship is starting to get a "tired" look. I noticed a lot of rust. Maybe Celebrity should attend to the fleet before more building new ships. Unrelated pet peeves:: Cruisers who come to breakfast for the gym or track wearing their sweat soaked work out attire. They obviously don't have any respect of their fellow travels. Maybe a security guard should be posted at the entrances and deny them entry. This happens on all the ships. Cruisers who linger chatting or reading after breakfast and lunch while others are searching for a table. Read Less
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2 Helpful Votes
Sail Date: February 2019
Chose this cruise because it was hubby’s bucket list trip to go to Australia and I wanted to go to NZ. Solstice is showing her age a bit...things are just looking a little worn...some holes in our cabin drapes, chairs in the public ... Read More
Chose this cruise because it was hubby’s bucket list trip to go to Australia and I wanted to go to NZ. Solstice is showing her age a bit...things are just looking a little worn...some holes in our cabin drapes, chairs in the public areas are a worn...that type of thing. If you look passed all those types of things then Solstice is still a beautiful ship. Food this time out for me was a bit of a disappointment. Had to send one dinner in the MDR back all together. There was a good mix of choices. They were free with the lobster on the night they served it which hubby was quite happy with. Staff were marvellous, Joaquim our cabin attendant was very good with our request to get the night light in the bathroom fixed and sorting out a different appie plate for us in the afternoon. He was very helpful and pleasant and attentive to all our needs. Martini Bar staff were lovely too. Thank you Alin! MDR staff were wonderful although I gave them such a bad tim*e trying to get them to stop calling me madam...had fun though. Entertainment wasn’t an attraction for us...we previewed the early show after dinner to see if it was something we wanted to see. Over a 16 night sailing I think we only took in maybe 4 shows. There were special ABBA or Queen music nights in Sky Lounge we attended instead. Ports were all good. Excursions for the most part were good. Some narratives were better than others. The Adelaide excursion we went on the commentator sort of stammered and repeated himself. The sound system on the bus wasn’t working right or he wasn’t talking loud enough but half the bus couldn’t hear him. I was quite surprised by the number of people with walking/travelling aides on this cruise. I know I am not a spring chicken but I found it frustrating trying to move freely sometimes because of the number of people with scooters etc. I understand now that the longer the cruise the more chance you have of that happening. So if you are young and want more action.....think on. Read Less
5 Helpful Votes
Sail Date: January 2019
First cruise with Celebrity, had previously done 2 Alaskan cruises with HAL. We prefer a more sedate and classy vibe, but the reviews for the analogous HAL cruise ship were poor in comparison. In general I think this cruise is targeted ... Read More
First cruise with Celebrity, had previously done 2 Alaskan cruises with HAL. We prefer a more sedate and classy vibe, but the reviews for the analogous HAL cruise ship were poor in comparison. In general I think this cruise is targeted towards the livelier of the older crowd. Itinerary was fine. I would've preferred fewer cities and more nature. It's a bit of a tradeoff, though, since it'd be difficult to get rental cars. Didn't do any excursions, just went touring independently. Good: * Crew is excellent. They work so hard and really aim to please. My impression is that they're asked to do a lot. * Handicap accessibility and assistance. My dad is in a wheelchair, and we found no issues getting around or sitting anywhere. The crew were very accommodating. In particular, they were very helpful whenever we tendered. It can be tricky helping someone who can't really walk to step on and off a rocking tender boat, but the crew kept my dad safe at all times and just did a really commendable job. * Food overall. We didn't do any specialty dining. We did Oceanview Cafe buffet for breakfast and lunch. Excellent variety. Quality was good but I can see room for improvement there (some items were verging on stale). We usually did Grand Epernay for dinner, where the meals were higher quality than the buffet, as expected. We did Grand Epernay for lunch once, and it was quite good. * Entertainment overall. * Live music overall. * Gym was well-maintained. Equipment was abundant and clean. Not great: * The library. Maybe we've been spoiled by HAL, but on the Solstice it's just an extra space that was made into a library. Furnished decently enough, but it's small, and exposed to the atrium, meaning it's potentially noisy and with no outside views. Not a single ottoman here (or anywhere on the ship, for that matter, I don't think). No happily falling asleep on accident as you lean back in a comfy chair, reading a book, with the ocean in the background. * There are no quiet and unexposed public spaces on the ship with a view. * Two of the smoking areas are indoor-ish, on the 12th floor by the pools. * Music is constantly pumped everywhere, so you feel like you're always in a shopping mall. I found this to be less than classy. There are likely some areas where there is no music, but I remember far more places where music seemed inappropriate. For example, I remember being in the Sky Lounge (a confusing space in itself - more on that later) on the morning of entering Milford Sound, before sunrise, and for some reason Eye of the Tiger and some other song with "sex pot" in the lyrics were playing loudly. Just really conflicted with the mood you would expect so early in the morning, which should be serene, peaceful, to be gently introduced to the splendor of nature. * Or maybe it was just the choice of music. In general the music aesthetic was as if you put "Lisa Loeb - Stay" into Pandora. Why not some classical instead? * There are way too many bars on this ship, especially in the nicer parts of the ship. I wonder how the friends of Bill W feel about that. Anyway, if there's a nice space, there's a high probability that there's a bar in it to take it down a few notches. Examples: Sky Lounge and the Lawn Club. This ties back to confusing spaces. Sky Lounge is a potentially relaxing part of the ship, yet there's a bar and dance floor in it, effectively removing the relaxation potential. * Lots of up-selling. It's easy to decline but I found this to be tacky, and felt bad for the crew who have to do it. * Port information is not given along with the daily infosheet. You have to visit Guest Relations to get the port's infosheet. It's too easy to take a cynical view of why this is done. * Very expensive laundry service, whereas it's a non-issue on HAL. What we ended up doing was dropping off our laundry at Mall Drycleaning in Wellington (day 8 or 9 of cruise - we had another destination after the end of the cruise) on Johnston St, then picking it up at the end of the day before boarding. It was about 30 NZD for straight wash-dry-fold of about 4 large reusable shopping bags' worth of clothes. That's compared to 50 USD for one small bag on the Solstice only about 4 or 5 days into the cruise. Quibbles: * Not enough turnover on the pizza in Oceanview Cafe led to oftentimes surprising staleness. * Guest Relations crew should feel more OK to say when they don't know something but that they'll try to find the answer we're looking for. * I think it would be OK to call "music trivia" what it really is, which is "name that tune". * There were oftentimes typos and grammatical errors in the daily infosheet. There were also a lot of fluff sales-y phrases, where simple, accurate descriptions would be better. * There was some issue with linking expense accounts to each person in our party. Online, I had assigned everyone in my family to my credit card, but I still had to go to Guest Relations to swipe my card to associate it to each person. Read Less
3 Helpful Votes
Sail Date: January 2019
This was our first cruise on a large ship and the Celebrity Solstice was recommended to us by friends. We were very happy and impressed with the level of service and the overall quality of the food. The ship is lovely with plenty of ... Read More
This was our first cruise on a large ship and the Celebrity Solstice was recommended to us by friends. We were very happy and impressed with the level of service and the overall quality of the food. The ship is lovely with plenty of places to go and be entertained or you can also find several quiet spots too. The nightly shows were all very good. We were particularly impressed with the amazing service from Minguel, Anna, Alex and Raj in the main dining room and also Rhonda our cabin steward was excellent. The quality of food in both the main dining room and the Oceanview Cafe was very good. The only negatives on the cruise were a long delay with disembarking by tender one morning and we would not recommend Murano Restaurant with both the food and service being disappointing. Overall, the cruise was fantastic and we have booked two more cruises with Celebrity. Read Less
3 Helpful Votes
Sail Date: December 2018
Part of a package put together by trailfinders Excellent cruise crew were great, entertainment was superb and the meals were fine. Breakfast was a bit fraught trying to find a table was difficult but not impossible. We had a ... Read More
Part of a package put together by trailfinders Excellent cruise crew were great, entertainment was superb and the meals were fine. Breakfast was a bit fraught trying to find a table was difficult but not impossible. We had a very comfortable Cabin and having a balcony set the trip off fine. Swimming pools were small and got crowded when the weather was good. The excursions were well planned but expensive ,getting to shore was organised and fairly easy. The ship was in good order and clean. The crew were very helpful and cheerful always had a smile on their face,amazing! Disembarking was very easy but very early in the day rushing your breakfast time but this was understandable. All together it was a good cruise with plenty of information given out.as a none drinker I found that canned drinks were expensive and a package would be more expensive . We still enjoyed the experience Read Less
1 Helpful Vote
Sail Date: December 2018
Choose the cruise because we wanted to see New Zealand but the cruise line Celebrity was recommended by the travel agent . Well recommended, Celebrity Solstice was perfect for us, not too big but big enough to have plenty to do and mainly ... Read More
Choose the cruise because we wanted to see New Zealand but the cruise line Celebrity was recommended by the travel agent . Well recommended, Celebrity Solstice was perfect for us, not too big but big enough to have plenty to do and mainly adults. The ships crew from the captain down were friendly, helpful and extremely efficient. The food was excellent although the main buffet resturant, huge choice of different types of food, could get very busy and sometimes vacant seats were difficult to find. we found the main restaurants to provide a much better dining experience. Excellent food and a good selection of dishes to choose from. The waiting staff were excellent, friendly, knowledgeable and extremely polite and efficient. The ports of call were varied and interesting but the ship excursions were expensive. We booked all our through Viator on line before we left home. Roughly about half the price. The cabin was spotless and kept spotless as was the rest of the ship. Hand gel use was encouraged at all the dining rooms and on returning to the ship after shore excursions. We found the embarkation easy and straight forward, much quicker than our previous experience on another cruise line. We extended our stay by 4 days.at Sydney prior to the cruise and at Auckland after the cruise. Well worth the extra time. Loved the cruise the ship and it’s staff. Read Less
Sail Date: December 2018
Wanted to travel to this part of the world for a long time and when the oppertunity came could think of no better way to do it. The ship was beautiful, the food and service was first class and our table of six people was a great mix and we ... Read More
Wanted to travel to this part of the world for a long time and when the oppertunity came could think of no better way to do it. The ship was beautiful, the food and service was first class and our table of six people was a great mix and we have all vowed to keep in touch.The excursions were very well organised and ran like clockwork ,we were a little bit dubious about this aspect of the cruise as the only other cruise we have been on was a free for all when it came to disembarking and boarding coaches for excursions. Our cabin steward was called Leonardo who couldn't have been more attentive.Coming back to the cabin after a wonderful evening was crowned by what Leonardo had sculpted out of the fresh towels.All in all we had a wonderful,memorable holiday where we have made friends for life. So many highlights, wonderful sights and lovely friendly people. Read Less
Sail Date: November 2018
This was a back to back cruise to Australia and New Zealand, two countries on my wish list since many years. We spent two days in Sidney staying at the Sidney Hilton Hotel before departure with excursions to the Sidney Opera House and ... Read More
This was a back to back cruise to Australia and New Zealand, two countries on my wish list since many years. We spent two days in Sidney staying at the Sidney Hilton Hotel before departure with excursions to the Sidney Opera House and to the Blue Mountains. All was most interesting and enjoyable, especially the ride on the steepest train ride and seeing a koala bear for the first time. Indeed there were several firsts on this cruise. We were picked up by a limousine from the hotel to the port-side. Once onboard our cases were soon delivered to our cabin. In the meantime we relaxed on the balacony. Indeed we enjoyed using the balcony throughout our cruise for relaxing during the day and most evenings watching the landscape change or looking for sea and bird life. Very good entertainment on most evenings. Dining at the Ocean View had excellent choice for breakfast and lunch. Evening meals were taken in the Grand Epernay. Excellent food and good service. There were several chic evenings were people could dress up to make an occasion of the meal.However not all diners were dressed appropriately and still allowed in to the dining room. After our first cruise we were badgered by dining room staff to complete a survey within 7 days. This we did in the iLounge on board ship. One evening the table waiter announced that we had not completed the survey in front of the other diners. I saw the Maitre’d immediately and the the iLounge staff who had helped me to login to the survey initially, which I had received a thank you message for completing. One thing, the survey was not annonimous and staff were fully aware who and what were the results- this almost destroyed our holiday, which until then had been exceptional. Our disembarkation at Auckland was chaotic as recent changes at port-side had left cars no spaces to park for the pickup. We arrived at the Pullman Hotel where our reservation could not be found in our name. A wrong name had been entered, it took us an hour before it was sorted and we eventually had a room, but not before thinking we would sleep on the street. A highly stressful end to our cruise that took the shine off a generally enjoyable time. We were satisfied with our dining options, so we had no reason to pay the xtra at other restaurants offered. We were astonished that there was no free wifi. It was only available at an extortionate rate. This caused us to miss an urgent message regarding the death of our dog whilst we were at sea. It was two days later when ashore that we received the news. Read Less
3 Helpful Votes
Sail Date: November 2018
I chose the Sydney to Auckland cruise on Celebrity Solstice to celebrate our 50th Wedding anniversary. The service and other features of the cruise justified my choice. This was our second cruise on Solstice, the first being to New ... Read More
I chose the Sydney to Auckland cruise on Celebrity Solstice to celebrate our 50th Wedding anniversary. The service and other features of the cruise justified my choice. This was our second cruise on Solstice, the first being to New Caledonia etc. We travelled C3 Concierge and our cabin was deck 10 a little aft of the bulge on the starboard side. Everything about the cruise was just perfect, from the very quick embarkation procedure in Sydney to our sad farewell to Solstice in Auckland. In Sydney after we dropped our bags off it was pretty much straight through Customs and Immigration - probably a 15 minute process at the most. We went aboard and were greeted with the customary glass of champagne and then proceeded to Cafe al Bacio to kill some time before lunch and wait for our cabin to be ready. Shortly after we had finished lunch we got the call that cabins were ready so went to check ours out. As we might have expected our cabin was immaculate, everything as it should be in Concierge, including the welcome bottle of bubbly. We couldn't fault the cabin, plenty of storage, a very comfortable bed, quiet and a more than adequately sized balcony. Our Cabin Steward Eduardo was one of the most pleasant and obliging people you could wish to meet, times we didn't encounter him in the hallway or in or about our cabin when we returned made me wonder if he wasn't hiding in the wardrobe. We dined most nights in Grand Epernay and the service and food was faultless. We opted to eat in Oceanview on the first night because we wanted to be up on deck for our departure from Sydney and it was certainly worthwhile. It was a beautiful clear evening and the buzz among fellow passengers on deck 12 as we cleared the International Terminal and eased out into Sydney Harbour was palpable. There was no hiding the excitement we were all feeling. The food on offer in Oceanview was also quite good - there was a very wide range of cuisines to choose from. There were several good shows on offer to keep us entertained, "Amade", a tribute to Mozart was very enjoyable as was the Elton John tribute and Rock City. There was always something happening in the Sky Lounge or Celebrity Central or the Entertainment Court hosted by Lauren and Emily to keep passengers happy and laughing, just too many alternatives to mention but something to suit everybody. The session in Solstice Theatre on our last sea day by Captain Tasos explaining the construction of Solstice was most interesting and very well received by a packed theatre. The service we received could not be faulted, from the waitresses in Cafe al Bacio to bar stewards at ny bar you care to mention, at the Mast Grill or Mast Bar. Our Head Waiter, Assistant Waiter, Drinks Waiter and Sommelier in Grand Epernay were excellent, always had a smile, our drinks waiter did not need to be told what we wanted after the second day - he would ask to confirm that we wanted the same as we had previously and return with our drinks in a flash. Again, with this foursome nothing was ever a problem. We only booked one shore excursion with Celebrity, the Blue Baths Tea and Rotorua Thermal Outing for when we were in Tauranga. In Dunedin and Wellington we chose to visit I-Site, the visitor information centre, in Akaroa and Bay of Islands we just did our own thing. We were staying Auckland for a couple of days after our arrival and were in no hurry to disembark so we chose a 9.30am disembarkation. Due to some passengers having problems with Customs and Immigration there were a few holdups but we were off by 10am. Read Less
Celebrity Solstice Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.5 0.0
Entertainment 4.5 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 5.0 0.0
Value For Money 4.5 0.0
Rates 4.0 0.0

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