We had originally booked this cruise pre Covid (2019) with our American friends. Although we are Australians this was to be our sixth boat cruise which was deferred until Australian's travel restrictions were lifted. As can be assumed we had very high expectations that we would enjoy the cruise, as we had previously done on the American Queen. Sadly, this was not to be. I've purposely left writing ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for leaving a review. We are disappointed to hear that you did not enjoy the breakfast and pre-cruise tour. We are also sorry to hear that the medical screening process and water...
I have always wanted to cruise on the US rivers, and I also wanted to experience the largest riverboat, as well as steam-powered, so the American Queen was my obvious choice. Eventually, I hope to cover all the US rivers that offer overnight cruises.
We flew in to St. Louis, and were lodged at the Hilton at the Ballpark, where we checked in, and completed a Covid test.
We toured St. Louis ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi bob brown! Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your trip on American Queen! We will pass your feedback along to our crew....
We had sailed previously with Victory Cruise Lines who was bought by American Queen. I will begin by stating that this was a very fun cruise and one of the best that we have taken in a life-time of travel which includes approximately 35 cruises. Saying that, there are many minor issues. I am 73 and Wanda is 72 (which is not an issue), two very fit individuals. Most passengers are in their 70s-80s ...
We so enjoyed our “Civil War” cruise on the Duchess that we booked this trip “In the Footsteps of Mark Twain”. Two days before departure we were told due to the high waters the trip was changed -every port was different except the starting point of St Louis. The Queen is much larger and the room we had chosen #502 was in the front of the ship-nice & roomy but so noisy we could not stay. The ...
Hi PBFoodie! Thank you for all of the great feedback! I agree, the small ship atmosphere is fantastic! We are so pleased that you enjoyed your cruise with us and hope to have the...
This was probably the best cruise experience my wife and I ever had in over 16 years of cruising on a variety of cruise lines.
The all-American crew provided first class service and did put some meaning to the idea of joining the AQSC family.
American Queen was a true elegant Southern Belle affording us an experience closeted in sophisticated Southern Charm with true superior service.
The ...
Dear KeithandLiz,
Thank you so much for the rave review! We are very pleased to learn that we exceeded your expectations and you are our customer for life! Our team works extremely hard to...
Chose this cruise because it was a new vessel and we wanted to sail the upper Mississippi.
Instead of leaving from St. Louis we were bused to another city and sat for several hours.
This American Duchess should never have sailed; the trip was completely disorganized.
Crew were all new and didn't know what to do, furniture was missing in the cabin. The cabin wasn't cleaned. The company ...
Response from AlexL, Consumer Marketing Mgr. - AQSC
Hi Ravens68,
Thank you for taking the time to leave this review. We value all of our guests' opinions and take them into account for future training onboard. Please accept our apologies for...
This was a brand new vessel that was sailing from New Orleans to Red Wing, Minnesota.
We were interested in the shore excursions of which 3 did not take place.
Our cabin was missing furniture, closet hangers, the thermostat did not work and only
blew hot air. Engineering could not fix it. The room appeared never to have been cleaned
and the bathroom faucet was very loose. We asked ...
First U.S. river cruise and this was absolutely delightful. The staterooms and the entire boat was furnished in antique furniture combined with modern appointments. The bathrooms are full hotel size and the staterooms are larger than all but suites on ocean cruises. Al all-american crew were friendly from the top to the bottom. Everyone pulled double duty on this, the largest paddle-wheeler ...
This was our second AQSC cruise. We chose the "Mark Twain Experience" on the American Queen from St. Louis to Minneapolis with stops in between along the Upper Mississippi. Unfortunately, we received an email the night before our flight that there will be a "slight deviation" in the itinerary due to high water in the upper Mississippi and the boat's inability to pass under those bridges. We had ...
Enjoyed our previous Lower Mississippi and Columbia River cruises.
Should have a good time and cultural experience with this Upper Mississippi cruise.
We especially enjoyed the carefree and relaxing hop on and hop off excursions.
Unfortunately, due to the weather conditions, we were not able to land in two ports.
This is 40% of the hop on and hop off's.
The ship accommodation was ...