We heard Scenic offered a level of luxury and service that just did not deliver. We selected this cruise due to the itinerary and timeframe. Their guide communication system just flat out does not work but they insisted on continuing to use it. This was very frustrating and wasted considerable time. They need to go back to the VOX system used by other cruise lines.
The excursions were very ...
Sailed on a 15 day cruise from Budapest to Amsterdam with Scenic Ruby on August 28th, 2023. Flights and everything booked through scenic. On the boat the food, drinks, staff were fantastic but delayed and cancelled flights at both ends cause lots of stress. Because it was a Sunday no calls to scenic were answered and we had to organize alternate flights ourselves with no help from scenic.
Our ...
* Scenic river boat cruise from Bucharest to Budapest.
* It was nothing short of a nightmare.
* We will never set foot on a cruise ship again.
* The cost of the cruise was very expensive and I expected there to be checks and balances in place to protect the traveler. ie there was no doctor on the boat to administer to people who got sick.
* We were sent 2 Scenic back packs which was a ...