New York (Manhattan) Holland America Line Eurodam Cruise Reviews

This was our fourth cruise on Holland America, and we have always been very pleased. Unfortunately, both the ship and the crew were well below the superior quality we have come to expect from Holland America. We had a Verandah Suite. The verandah doors were dirty and never cleaned during the cruise. The carpet was stained, and something that looked like mold was along two to three feet of the ...

As with most things there was some good and some bad on this cruise. The embarkation was a total nightmare. First off, when we arrived at the terminal there was a mile long line of passengers with their luggage waiting to get into the terminal. You could not drop your luggage with the porters until you reached ther front of the line. Every other cruise I have been on you were allowed to drop your ...

We have cruised exclusively with Holland America, always in a Deluxe Verandah Suite, because we like the service and the accommodations. However, we have just returned from a 10-day New England/Canada cruise and were terribly disappointed. The Eurodam is only three years old but looks like a ship that has been in service for 10-15 years with no major maintenance. We were shocked and ...

Embarkation: It was interesting. We were not supposed to be able to board until 3 PM, but there was speculation it would be earlier. We took a chance (and earlier train) by arriving early, and were onboard just before 1:30. That was a nice start. Everyone was being sent to the Lido (Deck 9) to eat lunch, but we walked up the 2 decks to Deck 4 and went to our aft Veranda cabin. We met our cabin ...