I've decided to try this cruise line for the first time, after I have been on numerous cruises with Costa, MSC, Royal Carribean and Holland America. I speak good German, therefore the fact, that it is oriented towards German market, didn't stop me, since at the time frame I had available, this was the most attractive option.
There have been several questions about TUI and AIDA, if it is appropriate for somebody, who does not speak German. I would say, no. Everything is in German language, only some safety announcements are made also in English. My husband does not speak german, therefore we have missed some of the shows, we couldn't participate in any of the activities and we could not take any excursions. So for a non-german speaking guests options are limited.
The main negative issue was our cabin. It was cabin number 10096, and it was located next to a pantry room. There was a lot of noise - starting from 6 AM or earlier and finishing at 11 PM or later. It was really loud - we didn't need an alarm clock, since they woke us up every day at 6 AM. We couldn't change the room - we were informed on the first day that there are no possibilities for that, since the ship is full. Fortunatelly, we usually wake up early and we do not spend a lot of time in the cabin, so we didn't let this fact to ruin our vacation. But, I think that such a cabin should not even be offered to guests, or they should invest in some extra isolation. It was really disturbing and it didn't stop the whole day. I've been on 20 cruises until now, and something like that never happened before, eventhough I usually book an internal guarantee cabin.
Food was good, also oriented towards german taste, but for us that is acceptable. We also tried Surf & Turf restaurant, and the steak was excellent.
We really liked the wellness district, and we spent a lot of time there. There was always possible to find a free spot and was really comfortable.
Embarkation and disembarkation went very well, in comparison to other cruise lines.
I've celebrated my birthday during the cruise and received a small gift and birthday card in my cabin.
The personnel is mostly very friendly, especially the non-german part of the staff.
We only visited few of the shows, where there was mostly singing and dancing, but were quite dissapointed with the quality of performers.
We had a great time anyway, but I am not sure if I would cruise with this cruise line again.
Very noisy cabin, should not be offered to passengers. Only quiet from 11 PM to 6 AM. Really very loud and disturbing. We couldn't find out, what is going on, but we think it is connected to the self-service restaurant above, but there were other strange noises as well (in the ceiling).