My husband and I sailed on the Oasis in 2013. We fell in love with the ship, the captain (Patrik) and the cruise director (Amy) and had so much fun we decided to book the Transatlantic cruise in conjunction with a cruise around the Canary Islands Adventure of the Seas.The Captain and Amy were visible a lot.
Embarkation was tough due to immigration, a travel agent's tour and a tour by Andrew Lloyd Webber (Cats). (Hearsay) Many people stood outside or sat in a waiting room for many hours. We waited about two hours. Having not eater since 8:30 AM, we were hungry. When we boarded we looked for a place to eat and the ship was shutting down all the dining venues for muster. Even the Guest Services desk was shutting down. I was in line only to have a hole punched in my Seapass card and I was rudely told that they could not do it at this time because they were shutting down the desk. That was the first time ever, a staff member was rude.I walked away shocked and didn't even get a name.
We were given My Time dining that we used twice and we were not impressed. The first night we were seated at a table for two in the aisle way and the traffic by us was crazy. While trying to eat our dinner, head waiters kept stopping to see how we were doing which is very nice but not every few minutes. The second time, we requested to be away from the aisle and even though we had reservations, we waited because our table wasn't ready. We were seated at a table for four with only two of us which was great. Our assistant waiter was pleasant and friendly. Overall the food on this ship was good. In fact, better than on Adventure of the Seas that we were on the week before.
Our cabin was comfortable and our room steward Vincent was awesome. We spent quite a bit of time in our cabin or on our balcony due to the overcrowded venues throughout the ship.