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Crystal Serenity Cruise Reviews
5.0 / 5.0
Editor Rating
286 reviews
43 Awards
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Cruiser Rating
4.2
Very Good
277 reviews
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Most helpful review
A refined traveler's expectations not met
"When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations. On the positive The spa services were exceptional I had the best..."Read More
Refined traveler avatar

Refined traveler

10+ Cruises

Age 60s

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1-10 of 277 Crystal Serenity Cruise Reviews


We Jumped Ship In Cabo!

Review for Crystal Serenity to Panama Canal & Central America

alwaysonaship avatar

alwaysonaship

10+ Cruises

Age 50s

After 55 cruises, the Crystal Serenity was such a unsatisfactory cruise, we made arrangements to get off the ship in Cabo San Lucas and fly home. Yes we left. This was the first leg of the world cruise and we found it to be a major disappointment. We looked at each other one day, and decided enough was enough and let’s leave. We contacted the concierge and made all the arrangements, got on the ...
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Sail Date: January 2020

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah

49 Helpful Votes


We had a great cruise on the Serenity

Review for Crystal Serenity to Panama Canal & Central America

CruiserFromMaine avatar

CruiserFromMaine

10+ Cruises

Age 60s

We had a great cruise on the Serenity from Miami to Los Angeles. This was the first leg of the 2020 World Cruise. Food and wine are an important part of cruising for us. We found the food to be very good to excellent with only a couple exceptions. The included wines were certainly up to the task. The service was great throughout the ship. We received particularly good service from Phil on ...
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Sail Date: January 2020

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)

84 Helpful Votes


What is wrong Crystal?!

Review for Crystal Serenity to Caribbean - All

Andelle01 avatar

Andelle01

10+ Cruises

Age 70s

Two years ago I had a cruise with the Crystal Symphony, and my husband valued it with a 10 + !! Fantastic... That is why I chose this year again for Crystal, but this time as a solo-cruiser because my husband passed away. Everywhere is advertised that solo-passengers are welcome , there is a meet & greet party, there are hosts and solo passengers tables....etc. Before my trip I even ...
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Sail Date: December 2019

Departure Port: Nadi

28 Helpful Votes


Not the ship for us

Review for Crystal Serenity to Caribbean - All

moomax6 avatar

moomax6

10+ Cruises

Age 70s

Beautiful ship. Excellent crew. We wanted a holiday getaway. Haven’t been back to Caribbean for many years. Friends highly recommended Crystal so decided to give it a try. This is mostly a ship for people who like food, alcoholic beverages, Bridge, Mah Jongg & computer classes. Short on sports activities. Dining: was rather disappointing. Aside from speciality restaurants, choice is ...
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Sail Date: December 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Deluxe Stateroom with Verandah

12 Helpful Votes


NOT Crystalized

Review for Crystal Serenity to Caribbean - All

LHT28 avatar

LHT28

10+ Cruises

Age 70s

My review of our recent back-to-back on the Serenity Caribbean cruise. Let me say we are not new to cruising and usually sail on Oceania (which is not a Luxury line). We chose Crystal this time because the price was right and we wanted to try a different line but not a mainstream mega ship. We are not foodies nor big drinkers. We normally get an Ocean view or balcony on Oceania ...
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Sail Date: December 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Deluxe Stateroom with Picture Window

25 Helpful Votes


First Class all the way

Review for Crystal Serenity to Caribbean - All

chefmur avatar

chefmur

10+ Cruises

Age 60s

This was my 60th birthday celebration so we decided to go higher end. We have sailed with Disney with our kids and lately on the newer HAL pinnacle ships. We were overall thrilled with the cruise and are now spoiled. We booked a verandah cabin and were fortunate to be upgraded to a Seabreeze Penthouse with butler. I think the word penthouse was a little over exaggerated although very nice it was ...
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Sail Date: December 2019

Departure Port: Nadi

25 Helpful Votes


A very mixed review ....

Review for Crystal Serenity to Caribbean - All

mindySUE avatar

mindySUE

10+ Cruises

Age 70s

This is a mixed review for what should have been a stellar cruise experience .... based on the considerable price per person that was charged. It appears that since the Chinese consortium has taken over this line ( last year ), some things have changed, perhaps not for the better.  We booked this back this  back-to-back "tres cher" 16 day cruise two years ago. We wanted to try what we thought ...
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Sail Date: December 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)

56 Helpful Votes


What a Wonderful World!

Review for Crystal Serenity to Transatlantic

howlpat avatar

howlpat

10+ Cruises

Age 60s

We just returned from another fabulous Crystal transatlantic crossing (our 5th) on Crystal Serenity. Crystal seems to just get better every year and a transatlantic crossing is the best way to take advantage of all the ship (and the cruiseline) has to offer. With only about 800 people on a good-sized ship, the ship is small enough to seem intimate, but large enough to have multiple activities ...
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Sail Date: November 2019

Departure Port: Paris

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)

25 Helpful Votes


Our first Crystal cruise was wonderful

Review for Crystal Serenity to Mediterranean

ervlynn avatar

ervlynn

6-10 Cruises

Age 70s

We really enjoyed the Crystal experience. We had decided to try a luxury cruise as a special treat and are glad we chose Crystal. The Barcelona to Lisbon itinerary was perfect for us and the ship is lovely and well kept. Our stateroom was compact, with a nice balcony and a very nice bathroom, with double sinks. The food in the main dining room was wonderful--so good, in fact, that we never ...
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Sail Date: November 2019

Departure Port: Ketchikan

Cabin Type: Deluxe Stateroom with Verandah

29 Helpful Votes


There are luxury cruise lines and there is CRYSTAL!

Review for Crystal Serenity to Mediterranean

mountainclimber1 avatar

mountainclimber1

10+ Cruises

Age 70s

In the past 3 years we have sailed with Silversea 4 times, with Regent 3, with Oceania 1 and with Seabourn 2 times. We had heard excellent comments about Crystal when their Mediterranean cruise caught our attention. We booked a penthouse suite and it was an overwhelming experience. After the other cruise lines we had become familiar with our expectations of Crystal were high, but the Crystal ...
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Sail Date: October 2019

Departure Port: Tortola

Cabin Type: Crystal Penthouse with Verandah

42 Helpful Votes


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