"We finally found an empty desk with none of the usual Viking signage and a few visits later a representative who only told us where breakfast would be, luggage out and bus departure times.We were sent to the eleventh floor lobby, then to the Viking Desk on twelve, then directed to return to our bus at ground level to identify our luggage that would be segregated for several hours while all passengers for the return trip, whether guests of the hotel or not went through embarkation there, a long drawn out process...."Read More
We recently traveled with Viking from New Orleans to Memphis and overall we had a great time. The food was great and the two large dining venues and staggered excursion departure times do a good job of separating guests so you never really felt like you were traveling with nearly 400 other people. Most of the guides for our excursions were outstanding. We loved the WWII museum and think it ...
The ship was beautiful the food was excellent and service was great. Bartenders very personable and knowledgeable. The bad was the excursions. Getting from the hotel to the ship involved waiting at a lunch place for 3 hours and getting from the ship to the Memphis hotel took a 5 hour bus ride and a 1 hour wait on line to check into hotel. They should have handed out the keys on the bus as you came ...
I paid for two lower level cabins. We traveled as two single women celebrating the end of a tough work year. Each was about $7,000. The ship is new and is beautiful. The living room (central event and sitting area) is very nice. The couches are really low on the ship and many elderly people couldn't get up without a lot of effort however. The bar is laid out nicely and is a friendly place to go. ...
Interest in the Lower Mississippi and in the excursions especially Memphis. Boat was only 15 months old and it was very nice; Service was overall very good, especially the wait staff.
However the food was a major disappointment. There was not much variety and oftentimes it was not hot when served.
Stop in Greenville, MS was a real highlight of the trip. The food and music was excellent. I ...
We just returned from a 7 day cruise down the Mississippi from Memphis to New Orleans. We had waited a full year after maiden voyage to allow Viking to work out any kinks in the cruising process involving a brand new vessel. We were also hoping that the record low Mississippi River levels would not be a factor again this year after the severe drought from last year (lightning doesn't strike twice, ...
We had booked a cruise from the north to the south of France for May 2020 which, of course, was cancelled due to Covid. Viking offered a 20% bonus to leave the money with them and so we later applied the credit to the Mississippi cruise. Why? This is an area of the USA that we have never explored and as a professional photographer I thought I could capture images of places that are not well ...
A personable food service crew, with some amusing stars in the upstair buffet. The food was not a enjoyable as what we ate on the Viking Sky last year, but our fellow passengers seemed to be satisfied. We ate all but two of our meals upstairs as the main dining room was too noisy for enjoyable dining. Some steaks and the salmon were quite good and the hamburgers at lunch were the best cruise ...
Went on Viking Mississippi recently. At 56 yo, we were the youngest travelers which did not surprise me. The ship was beautiful and the food was excellent. Service in the restaurant was hit or miss. A couple nights it was very slow waiting for our food but we had great views of the river and plenty of wine so hard to complain. The cappuccino machines malfunctioned frequently but made wonderful ...
We wanted to cruise in the U S and had cruise credits from a previously booked Viking cruise to utilize. From the onset the Viking support was a disaster. Upon arrival at the airport we were not greeted by a Viking representative and had no idea where we were to go, a problem also experienced by a number of fellow passengers. To make a long story short, we did not check luggage and therefore did ...
Spouse and I are frequent Viking cruisers. I chose this Upper Mississippi River cruise over American Queen because 1)I did not want to cruise on a paddleboat, and 2) from experience, I knew what I'd get with Viking whereas American Queen was an unknown factor in my mind. I cruised the Mississippi River with daughter. We were in awe at the River's beauty. Weather was perfect; mid 80s with low ...
Thank you for providing us with a detailed account of your recent voyage, ratazak. Your feedback is highly valued as it helps us gain insights into how we can enhance our services to deliver...