The cruise just prior to ours was apparently the cruise from hell (see previous reviews) with ship breakdown, missed ports and time delays. Thankfully everything seemed to be corrected for our departure. Other than today's typical airline horror stories, which we just barely missed, we arrived in Vancouver at 4:30 in the morning, of departure day. Therefore, our free day in the departure city ...
We had heard excellent reports on Silverseas from friends who had travelled with them. So when we decided to take a cruise to Alaska they were the obvious choice. The cruise was delayed by one say due to problems on the previous cruise. There was little or no information provided by the company and no member of staff from Silverseas came to the hotel where the majority of the passengers were ...
I was on a cruise that happened to be the cruise that a couple of insurance companies seemed to have bought large room blocks to give as prizes to their best sales people. I was very disappointed in the overall "party atmosphere" of the people who received the free cruises from the insurance companies. I chose SilverSea to not have to be confronted with loud, uproarious crowds; therefore, I spent ...
I chose this cruise because of the size of the ship and the cruise lines reputation.
Embarkation was sooo easy... best ever actually... our cabin was huge, loved it. Our butler, Richard was lovely, very attentive and anticipated all our needs. Entertainment was ok... nothing to write home about.... but the ports, service and ship.... perfect! Read so many negative reviews before sailing- was ...
There were several factors leading to our disappointment.
First, the ship is showing its age. It is clean but is definitely not what one would expect from a luxury cruise. The style was dated and the appointments, chairs sofas and flooring were well worn.
Second, the front desk customer service was very disappointing. We requested a room upgrade at check in and we were willing to pay ...
My husband and I wanted to do an Alaskan cruise and had a good experience on Silver Seas in the Adriatic. The ship was ready when we got to port in Vancouver and our check-in and bag arrival to the room were seamless. Our "butler," Ardvin, was a wonderful human being and attentive without being obsequious or intrusive. Each day, the housekeeper, Wendy, had the room spotless and inviting. Meals on ...
This was our first cruise and a trip of a lifetime to Alaska.We looked at many cruise lines and we felt that this would be a good value. We were not wrong. Silver Seas is first class. I do wish that port time was longer but we did cover a lot of ground (or sea)... I cannot say enough about the crew and how wonderful they were. Pleasant, professional and just what was promoted by the cruise line. ...
This was our first experience with Silver Sea. We loved the smaller ship (about 400 passengers) and the good mix, with some family groups, some older and some younger than us. We traveled as a couple but enjoyed camaraderie with fellow passengers.
Our cabin was a very good size even though it was a standard room with veranda. The attendant and butler kept it in tip-top shape. we didn't ...
We were looking for a smaller ship with high-end values and we found it on the Silver Shadow. The tours were excellent and our cabin (808) was perfect. We loved our butler and maid. Embarkation and debarkation were extremely smooth and efficient. Would love to do it all over again. Unfortunately, since we booked only 2 months in advance we were not able to book the 2 speciality restaurants. ...
This was our second trip to Alaska. Our first was with 3 children on a Celebrity Ship 10 years ago. We thought it would be fun to try a much smaller and luxurious ship with friends. The cost was significantly higher but we thought it would be worth it for the world class service and food and of course the ship itself. We were very very disappointed and I will research a lot more before we go ...