Tromso Luxury Cruises Reviews

The service, food, cabins were all great. Totally disappointed in communication. Never received the next days schedule until 8-9 the night before. Even the next morning crew were not versed as to what the schedule would be. Totally unacceptable was our return flights. 1 1/2 days before departure we were told that our ship would dock at 9:00 and couldn't leave the ship until at least 9:30. We ...

This was an expensive cruise. Food was great except for one specialty restaurant, Polo Grill. First reservation made at sea. Order of queen cut prime rib was undercook, more raw if not rare, when I ordered medium rare. The turnaround time for each course exceeded 20 minutes. I did not even have time to order dessert. The other public eating venues and specialty restaurants were very good in ...

We always choose cruises for the itinerary and this one was no exception as it took us to the far north then through the Norwegian fjords and then over to the Shetlands and the Faroe Islands and then on to Iceland. Since we have sailed most of the Regent ships and only this Silversea ship, I plan to compare it to Navigator which is a similar size and age. Before we left, a friend noted that he ...

We are long time Silversea cruisers with nearly 400 days and have always defended them. Not any more. We enjoyed our recent cruise but it was hit and miss at best and considerably down market. Forget the dress code, jeans and tracksuits in the restaurant on informal and even formal nights. Guests were scruffy and dare I say unwashed! I actually began to dress down as I wondered why I bothered ...

This was our first Silversea cruise, although we have done many cruises on other lines, including an expedition cruise to Antarctica on Ponant. We had originally booked another Ponant cruise, however it was cancelled in December due to chartering of the ship, so we booked this after getting a great deal that included business class airfares from Australia. As we had previously done an ...

We managed to book our cruise/expedition at a very good price due to a late booking, our previous cruise with Scenic Eclipse was cancelled at very short notice. Which was disappointing at the time, but Silverseas have now gained a loyal follower! I can't imagine travel on any other line after the great experience that we had. We were met at Oslo and Tromso by Silverseas agents and ...

Since my wife and I live 6 months a year on our trawler I am not a huge fan of cruise ships. Did one Royal Carib with family years ago (eh) and one 16 passenger to Galapagos which was superb. Chose Silver Cloud based on Silversea reputation. The good: Cabin was a veranda on deck 7 and nicely appointed. The butler and cabin attendant were superb. There when you needed and nicely anticipated ...

A disastrous holiday from start to finish. Charter flight from Orly Aiport was exhausting. One would expect a staff representing Ponant to be at a designated Meeting Place but we were told the flight would be advertised on the Departure Boards with check in details so need for signage or staff - there wasn't any information airport staff weren't sure. We finally found the charter flight check in ( ...

We have friends who work in the Cruise travel industry. Ponant was portrayed as a luxury cruise small ship company with an expedition theme. We should have had some idea when we first booked that the cruise would not be "smooth" sailing because all questions were referred to head office in France and the Sydney staff could not assist us. Day 1 arrived at Orly Airport at 7.30 am - there was no ...

The cover of the Silverseas brochure features a polar bear and when you book an Arctic cruise that's what you expect to find.Yes, we were privileged to sight a bear or two, but no we didn’t have crowds of bears queueing up on the deck all hours of the night and day. An Arctic cruise is more about the beauty of nature. The wildlife you meet on the way are a special treat. I would like to ...