Tokyo (Yokohama) Family Cruises Reviews

NCL is going down the drain. Disorganized embarkation. People running everywhere. Was told to leave luggage at the curb. 2 Pieces of luggage arrived at 5 pm the 3rd one at 10 pm. Disembarkation was a total nightmare. Luggage was supposed to be there at 8.30 am showed up at 12 pm. No NCL Personnel to be seen anywhere. Luggage was picked up by local sea port employes and hand carrried/pulled (2 ...

This was our 11th cruise and 2nd princess (1st experience was Emerald Princess in September 2022 and was excellent) but was the worst ever. 1. Waiting for 2 hour at Yokohama even everything done online but to pick up the medallion. Suggest to narrow the check in window to minimize overcrowding passenger during peak hours. 2. Water shuttle horrible. Some disrespectful passengers picked up ...

Pre-Cruise: This was our 18th cruise and our 3rd with NCL. We selected back to back cruises because of the itineraries, intensive Japan and Philippines beginning in Tokyo and ending in Singapore. Within 24hrs of booking with our travel agent an NCL representative phoned us to check the contents of our package and begin the upselling process. This caused some confusion regarding what our package ...

This was our fourth cruise with Princess, and the most disappointing one. In general, the whole cruise was mediocre. Check in took about 40 minutes and we were not in the peak period. Room was reasonably clean but some furniture are showing wear and really tired. There was a cold ' Hello ' with the steward, but after I gave a 50 dollars tip the next day, I get some smile. Activities and ...

We chose this cruise as it was perfect timing for our holiday in Japan. Our second princess cruise and we were excited for the adventure. From embarkation to the awful dining experiences our excitement soon evaporated. Arriving at Yokohama ($170 taxi ride from Tokyo ) our bags were swiftly taken out of sight, our passports shown and our vaccination verification and we were rushed to a waiting ...

Ship was dated, service was very poor, dining was average, take a large bank account with you because they will charge you like a wounded bull!! Don't trust what they tell you as we were told that to certain destinations by foot was not possible but it was, again another ploy to sell you their excursions which are grossly overpriced as are their drinks, note you will be paying a daily gratuity ...

1. The day before the cruise a Typhoon hit Tokyo. We understand that you cannot do anything when mother nature hits but there was no communication, no notifications or emails from Princess explaining that there is a delay in the cruise ship coming back into port due to the Typhoon and that there was any delay in embarkation. There should have been an initial email warning of the approaching ...

JUN 25-3 JUL 19 YOKOHAMA JAPAN 20 OUT OF 45 CABINS WERE REPORTED TO BE UNFIT FOR THE FOLLOWING REASONS: 1. Broken a/c's in 20 of the rooms the entire trip. The temperature in the rooms reached highs of 24 degrres celsius. 2. Kids on the cruise had to be put to sleep on the 5th floor of the ship every night before bringing them to the room due to the extreme heat. 3. Adults on ...

We chose this cruise for the itinerary - visiting Japan and Alaska. This was our 11th cruise, all previous cruises with Royal Carribbean and Princess Cruises. The embarkation process in Yokohama took over 2 hours, we had previously experienced 30 minutes maximum on other cruises. The same applied to disembarking we were left mid way on the gangway for 40 minutes with no explanation. The ...

The food and the service was the worst I have ever experienced in comparing to the 19 cruises I had before. Menu in the complimentary restaurants were almost the same every day for 15 days. We chose to eat outside of the ship as many times as possible. Waiters and most of the crew members never greeted any guests, including sales personnel in the shops, they just ignored you. Shows were terrible, ...