Silversea Europe - Black Sea Cruise Reviews

This was our second cruise with Silversea and we wouldn't have thought they could improve on perfection but they did! Being onboard was like being in a cocoon where our every need was catered to. It was almost as though our butler and the food and beverage staff anticipated our wish and had it taken care of before we could even ask. As we walked down the hall into the bar, Oliver the bartender ...

This was our second cruise with Silversea and our 8th overall on luxury cruises. We went with Silversea to the Arctic last year and decided to try them again for a cruise on the Black Sea. We were disappointed on several fronts. 1) Customer service at head office It is non-existent. As in-- my travel agent e-mailed a week ago regarding a complaint (see below) and we have heard nothing. I ...