We chose this cruise because our travel agent talked up the service. What a disappointment! First our return business class air is a disaster. We will have over 12 hours in Vancouver with a red eye to Newark then a five hour layover to get to Philadelphia. We could drive to Philly from Newark faster. For the price of the cruise we shouldn’t have to pay an up charge to get these crappy flights ...
I have cruised Regent almost exclusively for several years. Their level of service, their food quality, and excursions have all declined in quality. I am not sure if this is due to the economy, the fact that Norwegian Cruise Lines is losing money, shortages of staff, or cost-cutting measures.
We sailed the subject itinerary. At first, we were given economy air that arrived in Anchorage at ...
We are regular cruisers and for our cruise to Alaska we felt we would benefit more from the small ship experience. Our travel agent recommended Regent as the most luxurious cruise line. Maybe we just expected to much. The ship itself was immaculate and all the staff were very courteous.
However, we found the standard of the food to be dissapointing, the main difference in mainline cruises and ...
We just returned from our first cruise on a regent ship to Alaska. We sailed on June 3rd out of Seward and disembarked in Vancouver. Prior to sailing on Regent, we have been on many other lines; Viking Ocean, Oceania, Paul Gauguin, Princess, RCC, Holland America and Celebrity. We have been on Alaska cruises before, but this time I convinced my DH to try a “luxury line.” I am using the ...
This was our first Regent cruise but by no means our first cruise experience having previously completed sailings with Cunard, Holland America, Celebrity and Princess.
Regent market themselves as a luxury 6 star, all inclusive cruise experience and you pay a premium for this. The problem with setting the bar so high is that unless you can actually deliver on ALL levels then you are only ever ...
We have Cruised with Regent before and always found it great, however this Alaskan Cruise left a lot to be desired.
We stayed at the Regent recommended Anchorage Hilton which certainly was not up to the standard we would expect....Most passengers arrived later in the day but there was little or no food available as the Coffee Shop was closed and the restaurant only opened for restricted hours ...
Chose Regents Seven Seas Mariner because we wanted to tour Alaska and the time of year and schedule were perfect. Recently we had sailed on Oceania so wanted to give Regents a try.
Alaska is great if you want beautiful and amazing scenery and seeing landscapes you cannot see anywhere else in the world. It is pretty cool to see moose, bear, bald eagles, porpoises and whale living in the ...
Other folks invited us to go with them , so we did as we had not sailed on this line prior. Really disappointing. Very inconsistent food and service in the dining venues except for Prime 7 and Signatures. Mediocre foods some night at best , very good other nights. A joke for a tea service in the late afternoons. We just expected so much more for this highly overpriced line and have received much ...
Summary: Exploring Alaska was an awesome, unforgettable experience, and traveling by cruise ship was an excellent--and comfortable--way to explore much of that huge state without having to relocate from hotel to hotel. It was also very convenient to have virtually all cruise-related costs (e.g., drinks, tips, most excursion fees, etc.) included in one overall cruise price.
However, while the ...
Started in Anchorage at the Marriott. Great property and service. Our Denali experience was excellent despite marginal weather.
The embarkation was smooth. The dining at all the restaurants was very good, but not what I would say excellent, mainly because service was a bit under our expectations from other small, all inclusive lines. The staff was friendly and accommodating.
Entertainment ...