"There was limited, if any, entertainment, the personal service was non-existent, we paid for a butler and specific requests to be fulfilled and did not receive it.Clearly Regent Cruises agreed because they offered all passengers a 50% discount on a future cruise to make up for everything that was lacking, however having paid top dollar we think a refund is in order rather than being given a limited sales incentive...."Read More
Sammi11700
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Age 70s
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1-10 of 104 Alaska Seven Seas Mariner Alaska Cruise Reviews
Regent is our favourite cruise line and we chose this cruise to coincide with the celebration (a year late due to Covid) of our Golden Wedding Anniversary.Having flown into Calgary we stayed over before transferring to the Rimrock Hotel enjoying a day in the Banff national park before boarding the Rocky Mountaineer for a two day journey from Banff to Vancouver prior to our Alaskan cruise. ...
We are regular cruisers and for our cruise to Alaska we felt we would benefit more from the small ship experience. Our travel agent recommended Regent as the most luxurious cruise line. Maybe we just expected to much. The ship itself was immaculate and all the staff were very courteous.
However, we found the standard of the food to be dissapointing, the main difference in mainline cruises and ...
Regent Alaska review
Short take - Alaska gorgeous, ship lovely - cabin excellent, bed wonderful, service excellent. Crew professional and friendly. Food excellent. Denali pre-cruise poor value - disappointing. Administrative contacts with Regent office unhelpful and annoying,
Ship and cruise portion of trip
Ship Immaculate
Cabin concierge level. Was roomy, comfortable. Bed ...
We just returned from our first cruise on a regent ship to Alaska. We sailed on June 3rd out of Seward and disembarked in Vancouver. Prior to sailing on Regent, we have been on many other lines; Viking Ocean, Oceania, Paul Gauguin, Princess, RCC, Holland America and Celebrity. We have been on Alaska cruises before, but this time I convinced my DH to try a “luxury line.” I am using the ...
Do not waste your money. You take a cruise to see things. Excursions cancelled, brochure makes it sound fabolous, not true in descriptions. Food is not that flavorful. Buffet - many times bowls were empty, very slow in getting soft drinks or drinks, all the food in every restaurant taste the same. Elevators not working for days, plumbing problems, laundry was delayed in getting clothes back. ...
SEWAGE on Regent Seven Seas Mariner Do NOT CHOOSE Regent Seven Seas…
1 star rating for the Regent Seven Seas Mariner and agent who booked it for the following reasons:
I wanted to give you true feedback on my recent cruise that began on Sept 7 2022 from Vancouver Alaska Inside Passage.
I asked for a total refund for the upgrade to DECK 8. $5,600.
1. SEWAGE on my DECK 8. This was on the ...
Cruise was satisfactory, however the staff was inadequate and inexperienced. We were disappointed that there seemed to be no serious attempt at providing the social experience or entertainment experience that had been advertised and promised. We were continually told that the staff was short due to covid.
We were continually asked by the staff how we wanted something, food or service, then ...
Here's how we would (and do) compare Regent to Oceania. The ship was lovely, our cabin was spacious, and the walk-in closet was more than sufficient. In addition, the service was very good, albeit not quite up to what we have come to expect on Oceania. The showroom and shows were every bit as good as Oceania. The entertainment director, Andy, was the best we have ever had and we met some really ...
We sailed on the Mariner twice in Alaska. I must admit I am a cruise writer and went on her to write a review. She was my sixth RSSC cruise and I've loved them all. Why? Because Regent has style. It's chic, but not pretentious. The dress code is comfortable chic and easy to abide by. Most of the food is exceptional. We always have found the service tops. Sure there hasn't been a lot of night ...
I have read recent reviews of cruises on the Mariner that cast doubt on the exceptionable quality of the cruise experience on this ship. In part, my motivation for writing this review is to balance what has been written by some others (and to reinforce the positive reviews of the Mariner Alaska cruises that also appear in CruiseCritic).
I travelled with my two adult daughters for a 7 day Alaska ...