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San Juan Norwegian Epic Cruise Reviews

4.5 / 5.0
Editor Rating
4157 reviews
24 Awards
Indescribable gouging that ought to be forbidden by law. Dont say you
13825, home for 7 days which turned into 9
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Cruiser Rating
3.0
Average
99 reviews
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Featured Review
Serious need for improvement
"There is significant room for improvement in several areas, when compared to my past cruises on NCL’s Gateway and Dawn, and other cruise lines as well. On this particular Epic Cruise we were a 4-member family..."Read More
clampaya avatar

clampaya

10+ Cruises

Age 50s

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1-10 of 99 San Juan Norwegian Epic Cruise Reviews


Excellent crew

Review for Norwegian Epic to Caribbean - All

Cruiser20202020 avatar

Cruiser20202020

6-10 Cruises

Age 40s

Chose cruise for stops. Excellent time crew excellent travel during Coronavirus craziness endless cleaning on ship they really made us feel safe. Captain made decisions not to port in port Rico due to uncertainty! Sailed up to Cape Canaveral embarkation was fairly smothered considering circumstances!! provided transport to air port and we were not charged anything extra for extra days ...
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Sail Date: March 2020

Cabin Type: Balcony


It Could Easily Have Been Just Two Stars...

Review for Norwegian Epic to Caribbean - All

SonzTwin avatar

SonzTwin

10+ Cruises

Age 110s

We had booked a trip to China in early March. Since it had to be rescheduled due to C-19, we looked around for a cruise. The 7-day Southern Caribbean on the NCL Epic sailed from SJU, which I've never visited, and the ports of call were 83% new to both of us – so, we picked it. We had a nicer-than-expected experience to Cuba the first time we were on Norwegian in 2018; the word "Epic" sounded ...
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Sail Date: March 2020

Cabin Type: Balcony


Cruising during the Corona crisis

Review for Norwegian Epic to Caribbean - All

Johnny__rogue avatar

Johnny__rogue

2-5 Cruises

Age 30s

I recently returned from a cruise with my family on the Norwegian Epic. Our port of call was San Juan. We were originally scheduled for a 7 day Caribbean cruise, but it turned out to be a few extra days due to the complications of the virus outbreak. Everyone was temperature scanned before entry on the vessel to be sure no passengers had a fever. The staff was very, very diligent keeping ...
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Sail Date: March 2020


Great cruise, food, service and entertainment-swimming pools not so much

Review for Norwegian Epic to Caribbean - All

Hansonl avatar

Hansonl

6-10 Cruises

Age 60s

We chose this cruise because the dates matched spring break-I am a professor and had the opportunity to travel (when we booked- we did not know that COVID-19 was on the horizon). We booked on "Black Monday" and got a really good deal with 3 specialty meals, wifi, a beverage package and 50 dollars off shore excursions. Embarkment was excellent. I wished I has listened to the ship ...
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Sail Date: March 2020

Cabin Type: Mid-Ship Balcony


Almost Phenomenal

Review for Norwegian Epic to Caribbean - All

TDHNJ avatar

TDHNJ

6-10 Cruises

Age 50s

We chose this cruise on 2/6/20 based on the itinerary and low price that went even lower after we booked. We flew into Puerto Rico on Friday, 3/6 and satyed3at the Caribe Hilton (amazing) while enjoying the forts, Old San Juan, some great restaurants and an excursion to El Yunque rainforest. EMBARKATION Arrived around 1:00, got tested for temperature, checked in on priority (Platinum), ...
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Sail Date: March 2020

Cabin Type: Balcony


Amazing cruise so clean

Review for Norwegian Epic to Caribbean - All

Grunoc avatar

Grunoc

First Time Cruiser

Age 50s

I chose epic because It was my first cruise and wanted a huge ship and heard norwegian was a good line. The crew took such good care of us to keep us safe from the corona virus to ensure that we all had a healthy fun cruise. Restaurants were FABULOUS. The entertainment was over top notch. Tables always clean and available.captain worked very hard to keep us safe and made sure we found a port to ...
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Sail Date: March 2020

Cabin Type: Aft-Facing Balcony


All what you make it

Review for Norwegian Epic to Caribbean - All

Busher56 avatar

Busher56

6-10 Cruises

Age 60s

Having cruised with Norwegian before and hailing from Wisconsin, the beverage package and destinations were a big draw. After reading the reviews on the Epic (like I do before I go anywhere on vacation) I was pleasantly surprised. All I had read about was the crowded conditions and long waits for the elevators as well as the poor food selection. Our group of 3 couples never ran into any of those ...
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Sail Date: March 2020

Cabin Type: Balcony


Disappointing ship, uncomfortable

Review for Norwegian Epic to Caribbean - All

Catrichards avatar

Catrichards

10+ Cruises

Age 60s

Good itinerary, but this ship design is bad. My husband's feet hung off the bed by about 6 inches. No other Norwegian ship has been like this! The room is cramped, with no real bathroom, just a cubicle for shower, cubicle for toilet and the sink is out in the open, waking everyone up when you wash your hands if you get up in the middle of the night. No shampoo, conditioner or body ...
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Sail Date: March 2020

Cabin Type: Balcony


Worst NCL ship in the fleet

Review for Norwegian Epic to Caribbean - All

Cbrez_1009 avatar

Cbrez_1009

6-10 Cruises

Age 60s

We choose this cruise because it was the only Caribbean ports not yet seen. Absolutely hated the Epic. Only two banks of elevators for the entire ship (front & back). Waited way too long to finally get an open space and then it felt like sardine container. Took stairways all too often (more than I actually wanted since we were on deck 17 in the Haven). Ship staff, the facilities, and the ...
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Sail Date: March 2020

Cabin Type: Courtyard Villa with Balcony


Wife and I had a great time!

Review for Norwegian Epic to Caribbean - All

kclanders avatar

kclanders

First Time Cruiser

Age 60s

My wife and I joined friends on the Epic in march 2020. This was our first cruise. Sailed out of San Juan. Easy and organized embarkation and disembarkation. We stayed in balcony suite 11056. We liked it. Loved the Brazilian Restaurant, Cagne's Steakhouse and the Hibachi Grill. We would recommend eating at all three. Casino was nice. Our cabin Porter Alan was AWESOME. Every staff member ...
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Sail Date: March 2020

Cabin Type: Balcony


Find a Norwegian Epic Cruise from AU$690

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