I have cruised with rccl many times in the past. I had a problem with my next door neighbor playing and singing along with rap music from 1:30 am to 2:15 am. I called guest service twice and no one answered. Later they offered 15% of the cost of that cruise towards the next rccl within the year. That's $200. Wow. They give out one pen to a winning team for a trivia challenge. One pen total. We ...
We have been on over 10 cruises & this was by far was our worst cruise experience. We did 2 Carnival cruises this summer, which were outstanding. So, many things went wrong with this one and we received no help from Royal Caribbean. A week before our departure I noticed that we were put into 2 different dinner times. We are a family of 6, our children are 8, 11, 14 and 16. We had to have 2 rooms ...
Cruise is terrible. Expect to pay way more once on the cruise. Absolutely nothing included. So u pay fortune for a cruise just to be nickle and dimed the whole cruise. Says has 4 pools but really there's 2 and never open both at same time. Overcrowded is an understatement. 80$ a day for family of for cleaning fees added to your bill. Food was terrible same thing everyday. Everything closes at like ...
Traveled with my husband and two teens. Not much to do for teens. Teen club was a huge disappointment. Ship was way too crowded. Couldn't get even 1 chair near the pools. People put their stuff on the chairs for the entire day. You're constantly online waiting, even sometimes at the buffet. Food is fine, very repetitive by the 3rd day. Kids had the soda package. Half the machines ...
This was our first cruise and recommended by our travel agent. It was amazing!!! Smaller boat so it was more intimate. You really made connections with the crew. The staff was so accommodating and helpful. Will definitely cruise again. All of our excursions were Royal Caribbean as well and were fantastic. We started with the chill out river rafting in Costa Maya, then the Belize rum city tour, ...
I would only give this ship 1 star but because of the ports, our room attended and the crew in the casino I give it 3 stars. This was our first Royal Caribbean cruise. We have been on many Carnival ships and decided to join our daughter and family on Royal Caribbean. Unfortunately, the trip didn't start off well. We got to our room and soon as we opened the door to our room we were hit with a ...
I just rejoined Cruise Critic after a long absence. My wife and I are taking about 2 cruises per month on Carnival and Royal. We live 30 min from Port Canaveral. The Allure is a beautiful ship with a great staff. Everyday, we were met with smiles whether it was the front desk, the casino, or the Foodjammer . We were greeted by name in some of the shops and the casino also. This was our Diamond+ ...
Sewer smell in old carpet along the Stateroom halls. Same Low grade foods every day. The Breads and baking foods are old. I don't think They are baked here on the ship because of the looks, feel and smell.
The Fruits are so small, 1/2 to 1/3 the regular sizes and cheap looking, you won't find these low quality, cheap fruits in the US supermarkets. The fried foods have old, dark, smelly ...
RC employees are most likely to assure you fall in love with their customer service. You may not love the ship; Enchantment of the Seas but, you'll definitely have the most memorable moments of how each of the staff members are extremely detail oriented & know how to multi task all while catering to your needs & wants. Wahyu was a gem as he remembered my entire family drink orders & personal ...
Many time cruiser but first on the Royal mega-size. Exceeded expectations, yes there are 6000 people but they're spread out and there are some nice places to hang out without crowds like the Central Park.
Had five grandchildren along (ages 3 to 14) and they all found fun things to do. Coco Cay day was impacted by cold rain but I'm sure when the weather is nice it's even better.
Liked the ...