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Cruise Ratings
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3 Helpful Votes
Sail Date: December 2018
This was our first cruise - a three day holiday cruise to Freeport and Coco Cay. This ship is clearly older and in need of renovations but not terrible by any means. Ever crew member was friendly and responsive. I found the food ... Read More
This was our first cruise - a three day holiday cruise to Freeport and Coco Cay. This ship is clearly older and in need of renovations but not terrible by any means. Ever crew member was friendly and responsive. I found the food excellent at all times and well exceeded expectations - My Fair Lady, Chop Grill and Windjammer. Susie and Nicola as cruise directors brought a lot of energy to the entertainment and Paul Boland was the highlight. The bike tour on Freeport was average at best despite a very nice tour guide - I wish we were able to visit Nassau and had an excursion to Atlantis. Coco Cay was great - highly recommend you take the first tender off the ship as the lines get very long mid-morning and the lines are also long to get back to the boat - kills a lot of time. Definitely try the wave jet tour on Coco Cay - a blast! I heard we lucky to get to Coco Cay as the last 2 or 3 cruises could not because of the weather - caution to future travelers in December 2019. Read Less
Sail Date: December 2018
We booked late, and this was what fit our budget. That should have been the first sign. The ship kept reminding me of "The Love Boat" then it occurred to me that it was almost that old of a ship. The styling, the dance ... Read More
We booked late, and this was what fit our budget. That should have been the first sign. The ship kept reminding me of "The Love Boat" then it occurred to me that it was almost that old of a ship. The styling, the dance floor, the carpet... It all just seems styled in the 90s. Even though I'm sure the vision has had a refit since. I'm not a huge participant in cruise activities, and I'm not complaining about that, it just struck me as mediocre. The food was ok, not amazing. The bars were stocked with decent top shelf spirits, not the best. The service was ok to poor until we started hanging out with a diamond member. Then it got better. Over all, I had a good time, but it's not what I've come to expect from Royal Caribbean. It just seemed to be the bare minimum required. Read Less
Sail Date: December 2018
We chose this ship because friends were sailing on this ship at this time. We ended up being on different floors, not what we expected. The ship only had one dining room and seemed to lack the amenities that other ships have. We were in ... Read More
We chose this ship because friends were sailing on this ship at this time. We ended up being on different floors, not what we expected. The ship only had one dining room and seemed to lack the amenities that other ships have. We were in a handicapped room and did have a refrigerator and lots of room but it was located under the Windjammer Buffet. After 2 nights of not sleeping because of noise I spoke to someone in charge of this area... he got the noise to stop. I hope future ships have more insulation between floors. The bathroom had peeling paper on the door... needed attention. The staff was wonderful, especially our head and assistant waiters. They made dinner time a pleasure. This was a New Years cruise so there were lots of children. The running down the halls was a little hard to handle. Parents should get their kids to behave... The activities were geared towards families and had lots of participation. Read Less
Sail Date: December 2018
I chose this cruise because RCCL has not sailed from New Orleans in many years. Was very happy to see them back as it is only hours from home. Embarkation went fairly smoothly. They needed more people to manage the seating for priority ... Read More
I chose this cruise because RCCL has not sailed from New Orleans in many years. Was very happy to see them back as it is only hours from home. Embarkation went fairly smoothly. They needed more people to manage the seating for priority boarding area. The overall condition of the ship was good. I saw nothing to complain about. I had a balcony cabin (#7028) on port side near the front. Was skeptical at first about the location but it proved to be just fine! There were two of us in the cabin and we had more than enough storage available. Actually we didn't use some of it. I also appreciated that it had a full size sofa, not a short two seater like on other cruise lines. We had a mini fridge which I appreciated very much. The only thing I was not really happy with was the shower - small and the shower curtain had a tendency to stick to you when showering. They should replace the curtain with a shower door. For the most part the food was good but average with the exception of Chops Steakhouse which was very much worth the extra $$ paid. There was always something going on somewhere on the ship. Lots of trivia type games etc. The entertainment was good though I didn't go every night. As far as service was concerned, everywhere - cabin, Windjammer, bars, main dining room - it was exceptional. I have no complaints. We had three ports of call. Nassau, Key West and Miami (supposed to be Coco Cay but there is construction going on there). I didn't get off the ship in Nassau, been there, done that. Key West was a lot of fun with visits to the Hemingway House, Sloppy Joes, and Kermits Key Lime Pie. Not enough time to do it all, must go back! Miami didn't interest me so just went to Bayside Marketplace and shopped and stopped at Bubba Gumps and Tradewinds for drinks and people watching. Bubba Gumps has free wifi of which I partaked. My past 5 cruises have been on NCL (smaller, older ships) which I liked until the last one (bad service). I will definitely be looking to sail again on RCCL, just their smaller ships though. I do not like the mega amusement park ships. I also will not plan another New Years cruise - to many kids on board with parents who did not control them. Read Less
Sail Date: December 2018
Now, as a disclaimer, I’d like to state I understand each cruise line has a following of its own, and not everyone looks for the same things when they shop for their next cruise vacation. For me, being able to relax for a few days ... Read More
Now, as a disclaimer, I’d like to state I understand each cruise line has a following of its own, and not everyone looks for the same things when they shop for their next cruise vacation. For me, being able to relax for a few days while all my daily needs are well taken care of is at the top of that list. I was a little worried because the cruise I booked on Anthem this time was a so-called holiday cruise, and I was right to be worried. The ship maxed out on its passenger capacity of some 4,100 people. As a result, we had to battle to get a table at the buffet (Windjammer) pretty much all the time. The main dining fare was just lackluster day after day. The crew at the buffet, especially, seemed always overworked and tired, though they barely held their temper flare-ups at bay and stopped short of snapping at the guests who make any sort of requests. Entertainment on board was decent. Any show worth attending needs prior reservation, so that was another added stress. If it is one of the more popular activities — such as iFly, Escape Room, or North Star — you’d either have to book your cruise early and get a spot on line as soon as you can, or risk standing in line at the “box office” for 2-3 hours on the day of embarkation to see if you are lucky enough to get in. Not pleasant. Cost-cutting measures were evident everywhere. One thing, very trivial, struck me the most inconsiderate was the fact that they do not offer any blankets by the pool side for late night poolside movie events. Depending on the season and itinerary, some nights get rather chilly and windy to be out by the pool to be exposed to the elements. On one of the nights, they offered a pool side movie, which my kids wanted to watch, but no crew members were present on deck and nothing by way of blanket (or something comparable) was available. The movie just played by itself in what seemed like a ghost pool in the dead of the January night. They could have cancelled the showing, or just make plans to accommodate guests who wanted to participate despite the weather condition by providing some simple amenities. Having to contend with the drunk guests yelling and screaming into the wee hours of the morning on January 1, and one particular banging on my door at three in the morning for a good minute until he/she realized it was the wrong door, are solely on myself for naively thinking how bad it could be on a holiday cruise, with over 4,100 people from all over the world. Overall, the ship is packed with entertainment/activity features, but they are readily available for your enjoyment on land. Why bother standing in line for 2-3 hours for that and ruin your vacation? If you are young (or young at heart, and don’t mind the rowdy fellow passengers tripping over you all the time) and consider “action-packed” cruise your kind of vacation, you will do just fine on Anthem of the Seas. If not, then I would NOT recommend this cruise at all. I am exhausted after 8 days of battling my way to every little thing I got to do or eat. Read Less
Sail Date: December 2018
I was looking for a short cruise for warm weather and this did not disappoint. My last cruise was for 7 nights on the Allure and was too long for me. I drove down to Port Canaveral and parked at the port. Within 20 minutes, I was on the ... Read More
I was looking for a short cruise for warm weather and this did not disappoint. My last cruise was for 7 nights on the Allure and was too long for me. I drove down to Port Canaveral and parked at the port. Within 20 minutes, I was on the boat. As compared to boarding the Allure, this was great. The ship was a lot smaller than the Allure but it was not crowded. The gym was a little crowded in the mornings so you had to wait for a machine or equipment. Breakfast and lunch were crowded but it was manageble. The first night was very windy and the ship rocked a lot. Dramamine was necessary. The rest of the cruise was smooth. The excursions at Freeport seemed to be a rip off so I just walked around the port and relaxed on the ship. Next time I will probably rent a car and explore on my own. $70 for a day rental seems to be a better deal. Coco Cay was exactly what I needed. I rented a beach bed. The beds are on the South Beach and are the most remote of all. I rented bed #7, which is the farthest from everyone. You are provided a shuttle which is a quick ride. It would probably take 15-20 minutes to walk. They have a station nearby that will radio the shuttle to pick you up whenever you like. You are provided 2 1 liter bottles of water. There is no food available on this side so I would recommend taking the provided lunch delivered to your bed. It's nothing to write home about but it was sufficient. Next year I will probably rent the bed and also try the jet ski. By the way, when you board the ship on day one, go ahead and select your bed quickly. The island is still under development but it well hidden from view (other than when the pier). The water park should be finished this year. Hopefully it won't take away from the beach view. The buffet food was ok. There were a few things that tasted great. A lot of things were mediocre. You had water, juice, tea as your drinks available. I didn't see a need for the drink package. We took our luggage ourselves to disembark. It seemed like half the ship did the same. Once we started moving, the process was pretty quick. I was off the boat and in my are in 20 minutes. I'm going to go again next year. It will be on the Navigator. Hopefully it will be just as enjoyable. By the way, the entertainment was terrible. It was so bad, you don't feel guilty about walking out during the performance. Fortunately there were other things to do. Read Less
2 Helpful Votes
Sail Date: December 2018
Left out of Miami on Dec 28. This was a family cruise (4 people over 50, 3 in their 20s/30s, and 1 5 YO), so we had two balconies next to each other (6388 and 6390), as well as a new interior room. Embarkation: EASY. The new terminal is ... Read More
Left out of Miami on Dec 28. This was a family cruise (4 people over 50, 3 in their 20s/30s, and 1 5 YO), so we had two balconies next to each other (6388 and 6390), as well as a new interior room. Embarkation: EASY. The new terminal is great. Fast, attentive, wonderful. Disembarkation: Same. We did self assist and left at 8:30 after breakfast. Ship: while the updates are nice, they have NOT made their way to the staterooms. The overhaul makes the ship look newish, which is good. Dining rooms look lovely. Service: not one attendant on this ship smiled or seemed to care about our experience. We actively had some give us dirty looks (when returning towels or not ordering a drink by the pool). We had one server kick over our drink, look down, and then leave. By far the most depressing service I've ever had on a cruise. Cabins: We had the 6th deck aft balconies that have the deck in front. No one ever goes on them, so we didn't mind that "obstruction" at all. Room was a decent size, balcony a great size. HOWEVER — the room was in poor shape. The handles to the balcony were covered in tape and paint, it was SO HARD and LOUD to open the balcony door, the balcony was always dirty, the carpets were stained, all of the doors jiggled constantly, there are only two outlets in the room, one in the bathroom (bring an international adapter to add one more). Bed was rock solid (I didn't mind this).Remote never worked, etc. The INTERIOR room was brand new and much nicer (but nothing great, honestly). Food/drink: good: Dinner in the main dining room was lovely. Well prepared, tasty, and included. We didn't do specialty dining due to both cost and lackluster menus. We should have done lunch (see below), but those restaurants were still too expensive and completely empty at lunch, leaving the few diners to look sad and alone. bad: The windjammer has no change in menu for breakfast or lunch. I despised it by day 2. Very little was healthy for lunch, and there isn't even a basic vinaigrette for salad. I'm not a picky eater, so this was really disappointing. All I ever want to drink is plain soda water, which is usually available on the ship's water machines. On Mariner you don't get to pour your own beverage, so I was pretty sad. Activities: We really did enjoy laser tag! Free is the right price for it, and it was a blast. Sky pad was fun, too. Not worth a long wait, though. Escape room seemed like a good idea, but booking was a pain and we ended up not doing it due to that and the $20 pp fee. Pools were FREEZING. Hot tubs were packed and warm :). The solarium was the best for adults, but still FREEZING cold pools. My Alaska cruises were warmer... Kids camp/adventure ocean: what a disappointment. There were enough kids to do fun activities, but each day they just watched tv or colored on their own. Our kid LOVES kids camp so she didn't mind too much, but she said she was bored after two hours. She also was COVERED in marker — her clothing, everything. No one told us, and there were at least two other kids drawing all over her. The counselors (except one) never smiled or talked to my kid at drop off, despite her trying to make conversation. Overall this may be the cruise that makes us stop taking Royal Caribbean. I've usually been happy, but this was below expectations for this price point. We have recently had some lovely cruises on NCL and we'll be using them next time. Read Less
2 Helpful Votes
Sail Date: December 2018
Something has definately changed with RC and not for the better. I have been loyal to royal however, the last few cruises with them have been terrible. My last cruise happened to be my very first in carnival and unfortunately I spent this ... Read More
Something has definately changed with RC and not for the better. I have been loyal to royal however, the last few cruises with them have been terrible. My last cruise happened to be my very first in carnival and unfortunately I spent this cruise wishing I was back on the carnival ship. Our stateroom was fine, had an inside room which we prefer. Asked for an extension cord and extra pillows qnd they were provided right away. The bathroom though, is the smallest I have ever seen on a ship before. The purpose for this cruise was a burial at sea for my father. We had prior permission from RC and were told to confirm details once in ship, which we tried to do. First trip to guest services, we met a lovely attendant who took our info and assured us an officer would be in contact later that day with the arrangements. That dudnt happen. 2nd trip to guest services, had to explain the whole thing over again and then said we could have the service anytime that day between 9am and 6pm., we chose 11am. 3rd trip to guest services, with my fathers cremains in tote, had to wait nearly an hour because they were in the middle of a guest services meeting. Seems like they either could have changed their meeting time or just informed us the meeting times so as we wouldnt interrupt them. But neither of those things happened, so here we are waiting for an hour, on christmas day, to bury my father at sea. We had a small ceremony and the officer called our coordinates to the captain who made a very nice certificate with the coordinates on it and it was signed by the captain himself. I must say that was unexpected and a very nice touch! Much appreciated! The dinner service in main dining room was terrible, food was cold and tasteless and not much variety. It seemed like they were a bit overwhelmed the first night, I had to duck and cover most of the time to avoid being hit by reaching elbows. We ate there 2 nights and in the windjammer the last 2 nights. Windjammer was much better. I do have to say that I found the cruise director cruisin susan to be very lackluster and boring. Didnt find her funny nor entertaining at all. I watched the love and marriage show which is usually very funny, but this time around, it was a snooze fest. She really made me miss my cruise director from carnival, Alex was the best cruise director I have ever seen. She could learn a few things from him. I'm ready to book my next cruise but not feeling so loyal to royal any longer as things have been on a steady decline. For me this cruise was a swing and a miss! Read Less
1 Helpful Vote
Sail Date: December 2018
Picked the cruise for the date and port. Service is very good but the staff looks exhausted. Few activities. Activities manager is not happy with annoying customers. Missed CoCoCay due to weather. RC does not advertise how many times they ... Read More
Picked the cruise for the date and port. Service is very good but the staff looks exhausted. Few activities. Activities manager is not happy with annoying customers. Missed CoCoCay due to weather. RC does not advertise how many times they miss CoCoCay which is billed as the highlight of the cruise. Nassau is not good. Blue Lagoon was not well maintained and they reserve the only good part of the beach for VIP customers. The food is bland. Freshly cooked and warm but bland. Did the bottomless mimosa brunch and galley tour. It was hit and miss. Did not care about employee of the month program and it seemed like they were stalling and filling time. Mimosas were good. The food was the same food you get at lunch ... nothing special and they don’t show the menu until you sit down so you don’t know that they are giving you less for $35 per person. The cruise industry is similar to the automobile industry ... some people get good deals and others pay full price for less. The boat cannot handle rough seas. We got tossed around too much for what little winds we went through. I do not recommend. Lobster, filet, lean steak, baked potato all cost extra. When you miss COCOCAY, you get nothing extra ... you just stay on the boat. Big disappointment and loss of value when you miss the port. Old boat. Tender ports will be missed due to even the slightes storm or winds due to safety reasons. They are deceptive. Plausible Ignorance is their motto. Website is useless. Customer Service line is poorly trained. Would love to sit down with the CEO in the park cafe and share a hard as rock stale cookie and a slice of cold pizza. Ask him if it is worth $1000 per person. The comic performed at 11:30 pm on the last day of the cruise only ... too late. Missed the parade of flags because it was too crowded. Pay for room service. Pay for coke. Pay for bottled water. Ice cream tasted like cardboard. Poor value. Read Less
Sail Date: December 2018
We decided to do our very first Christmas cruise after more than a hundred cruises. We had MTD and the food was good to excellent. Christmas Dinner was from a special menu (see Photo) and was excellent. Service was as good as we ever ... Read More
We decided to do our very first Christmas cruise after more than a hundred cruises. We had MTD and the food was good to excellent. Christmas Dinner was from a special menu (see Photo) and was excellent. Service was as good as we ever have had on any cruise. We did Windjammer a couple of times for breakfast and lunch. Food there was ok but it was jammed each time we were there and there were too many discourteous guests! Park Cafe was good and we had soup, roast beef sandwiches, salads and hot pressed sandwiches all of which were very good. The best part of this cruise was the Special Christmas presentations. The Cruise Director with the Singers and Orchestra led the guests and Senior Officers in several carols and a Christmas tree lighting. The Singers, Dancers and Orchestra did a 2 plus hours of Christmas theme songs and dancing. The Orchestra did a Mannheim Steamroller number that was fantastic. On Christmas Day Santa Clause gave the more than 700 children (aged 0-17) appropriate gifts. Over all this was a very good cruise and the entire crew did an excellent job keeping things upbeat and in the Christmas spirit! Embarkation and Disembarking at Port Canaveral Terminal 1 was a breeze. We use this terminal several times a year. There has been a change where the only priority lane upon entering is for Suites and Pinnacles. I use a Rollator so was allowed access into that lane. We missed CocoCay because of high seas; however, we did stay in Nassau overnight so we were there from 8AM until 130PM the following day. Read Less
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