Pacific Eden is the ideal ship for those whose love of the finer things in life is larger than their cruise holiday budget. With an array of glamorous bars, sophisticated (fee free) specialty dining venues, attractive public spaces and first-class musical entertainment, this well-priced ship over-delivers in many areas, especially if you pick up a discounted fare.
After a multimillion-dollar refurbishment in 2015 and further upgrades during another dry dock in August 2017, the most impressive aspect of Pacific Eden is its chic new look. From the smart striped loungers on the pool deck to the classy black-and-white photographs lining the walls of Angelo's, the specialty Italian restaurant on Deck 8, Pacific Eden looks impressively luxe for a mid-priced cruise experience. However, in some ways, this is also the ship's biggest downfall. Not because Pacific Eden doesn't deliver on its promise of a fun, affordable and enjoyable cruising experience -- for the most part, it does -- but because the upmarket surrounds make it easy to forget that this is not a five-star ship.
Provided you keep your expectations reasonable, there is a lot to love. Angelo's (Italian) and Dragon Lady (Asian), the stylish specialty restaurants, are free of charge. Brave the queue on embarkation day and snap up a prime time slot for your two allocated bookings -- one at each restaurant. You can dine at these restaurants again later in the cruise, if there is space available -- something that isn't widely publicised.
The Pantry, which replaces the traditional cruise ship buffet, is a light, airy space with modern seating and eight different outlets: Mexicana (tacos), Hook's (fish and chips), Curry House (Indian), Stix (Asian), Fat Cow (roasts), Kettle & Bun (sandwiches, soups and salads), McGregor's Garden (salad bar) and Sugar Bar (desserts). For something a little more formal, there is the Waterfront Restaurant, the ship's main dining room on Deck 7, which opens daily for breakfast, lunch (sea days) and dinner. (See the Dining section of this review for more details.)
Three conference rooms were used to host activities throughout our cruise, ensuring there were multiple entertainment options to choose from throughout the day, from movies to origami making and meditation. Bar areas also do double duty as venues for the daily activities program. While having the late afternoon cocktail hour at The Dome interrupted by a salsa class may not appeal to everyone, we enjoyed the energy this brought to the ship.
If your bar is gate crashed by the activities team, there are plenty of other spots to enjoy a quiet drink. On warm days, a sunlounger in the childfree Oasis is the perfect spot to sip a pina colada and soak up the rays. Mix Bar has an innovative cocktail list, while the Blue Room has an appealing selection of wines by the glass and an espresso machine.
As evening descends, first-class musical entertainment adds an extra dimension to the onboard entertainment. From sophisticated jazz to a funky R'n'B band and a cocktail pianist with a crush of adoring fans clustered around the piano, there are tunes to suit every taste and mood. Singers and musicians also switch around to form different bands on certain days, and participate in late-night jams and musical challenges. The band members seem to enjoy these sessions as much as the passengers, with spirited competition between musicians increasing the sense of fun. Add a talented cast of singers and dancers, plus a couple of comedians and a magician in the main theatre, and it is unlikely you will be in bed early.
Pacific Eden attracts a diverse range of cruisers, from young-at-heart seniors to parents and singles in their 20s to 40s, as well as groups of friends and multigenerational family groups. This is a laid-back cruise experience which means it is not uncommon to see shorts, T-shirts and thongs in the bars, even during the evening, however most people make an effort to dress up for the cocktail and theme party nights.
When you are walking around Pacific Eden (which was previously Holland America Line's Statendam), it can be hard to believe this classy-looking ship is more than 25 years old. However, despite impressive refurbishments, the ship's age does show sometimes. The cabins, which still feature traditional Holland America decor, look rather tired and out-of-date, especially compared to the ship's otherwise modern look. New carpet and balcony furniture were added to some mini-suites and balcony cabins in August 2017. The Dome nightclub, Marquee theatre, cinema, spa, gym and teen clubs were also revitalised during this most recent dry dock.
Pacific Eden also can't escape the reality that its hardware was built in 1993. We experienced unpleasant odours outside our room, and intermittent hot water inside it, during our seven-night cruise. While the smell disappeared after a few days, it seemed the hot water issues could not be resolved. After speaking to those with staterooms on higher decks, it appeared passengers in our area were simply unlucky rather than the norm, but this did impact our enjoyment of the cruise.
Aside from the occasional bracing cold shower, our overall cruise experience was a good one. As long as you keep your expectations reasonable -- and are willing to forgive the odd misstep -- you should enjoy this well-priced ship.