This cruise was really amazing, the staff was very friendly and always there to help with anything or answer any questions you have. The cabin was spacious and clean. The beds are very comfortable and we slept great every night. We just can't wait to go on our next adventure with them. The excursions were fun and there was lots of information given about all the spots we stopped at. The busses you ...
This was our second cruise on the Columbia River between Oregon and Washington with ACL. The views and locks are spectacular and the pace is very relaxing. Each town visited has an interesting history and quaint personality.
American Cruise Lines provides a fantastically safe environment for aging guests or for those travelling alone. The small ships ensure that you'll be able to meet and make ...
This was our second river cruise on American Cruise lines, but we had sailed many times before on large cruise ships to the Caribbean and Alaska. None of those ocean cruises could be considered even a close second to this last cruise on the Columbia and Snake Rivers. This ship has a capacity of 150 passengers; so much nicer than dealing with thousands of passengers. Disembarking and returning ...
This was our second cruise on the Columbia River between Oregon and Washington with ACL. The views and locks are spectacular and the pace is very relaxing. Each town visited has an interesting history and quaint personality.
American Cruise Lines provides a fantastically safe environment for aging guests or for those travelling alone. The small ships ensure that you'll be able to meet and ...
America West is one of the last authentic paddlewheel ships you can experience. We sailed on this cute little piece of nostalgia in July 2022. She had apparently just undergone a beautiful renovation of her interior. Now she has the same bright and modern decor as ACL's newer ships. The Columbia/Snake River is a beautiful itinerary and the Lewis & Clark themed cruise was a piece of history ...
Currently sailing on the recently refurbished American West. Saw previous negative reviews and was hesitant, but cruise line said it was being fully refurbished. It is lovely! Definitely has the charm of an old-fashioned paddle wheel boat. Carpets, furnishings, furniture, linens, shower curtain… are all very nice. Exceeded our expectations! All staff members have gone above and beyond to meet any ...
No wi Fi
No TV
Exposed passengers to grave danger on Bus excursion to Mt St Helen. Stuck in snow and had to back down mountain. bus was dangerously close to guard rail (12") to going over mountain and a several thousand foot clear drop.
Left a 81 yr old passenger at a unmanned excursion stop. He had to walk 2 miles to highway and call 911 for help.
Heating system did not work. ship ...
I've never been to the Northwest USA before and this was the perfect way to see it!
I loved the excursions. The busses were upscale and everything was so organized. I also enjoyed all the beautiful River Views as we went from one place to another. The Marine Museum in Astoria was fantastic. I have also never seen the type of hotel we toured.,
The staff on the cruise was GREAT and the ...
This was our first time on an American Cruise Lines voyage. The company came highly recommended, but we were very disappointed. The ship had been renovated with new furnishings, so looked very nice. The crew quarters were still under renovation, so the staff and crew shared the guest quarters, including the lounges. This made for a very unprofessional atmosphere. Housekeeping in our room was ...
Our cruise trip began with a night at the beautiful Historic Davenport hotel in Spokane Oregon. We boarded the American Empress in Lewiston WA. We visited Hells Canyon then Richland, The Dallas, Stevenson, Astoria and disembarked in Vancouver WA. The ship was lovely and food, service and entertainment were good. In each port we found interesting and/or scenic things to see and do - and ...