After traveling with the American Queen Steamboat Company on the American Duchess, we had such an enjoyable experience that we decided to book a trip on the American Empress in the Pacific Northwest; and it was so worth it! From the smooth check in process at the hotel to easy and enjoyable disembarkation day options, the whole week ran so seamlessly We never had to worry about a thing! The ...

In November I traveled with a small group of 10 on the American Empress steamboat-style Cruise. The group absolutely LOVED the trip and the ship! The food was incredible- truly top notch! We even had lobster tail! The meals were always artfully prepared and served by the kindest, warmest staff I’ve encountered on a cruise ship. Every meal was an event. During our scenic rides cruising the ...

We wanted to experience the pacific northwest and travel with some good friends. The literature advertised this as upscale, all inclusive. We've taken many ocean cruises (15+) but never a river cruise anywhere. I'm not sure I'd say this is upscale, and I'm not convinced its worth the additional monies versus what you'd pay for a large vessel cruise. The Hop On/Hop Off bus is a nice feature, as ...

We chose this cruise to see the Pacific Northwest. It was good, except for the nightmarish first day with no air conditioning and a toilet that did not work! UGH! We were moved (to a lesser room) and after that things were OK. The company offered no compensation for this awful experience. The company is still working things out with meals, excursions, but acceptable. The waiter spilled beer ...