Portland (Oregon) to the USA American West (formerly Queen of the West) Cruise Reviews

Currently sailing on the recently refurbished American West. Saw previous negative reviews and was hesitant, but cruise line said it was being fully refurbished. It is lovely! Definitely has the charm of an old-fashioned paddle wheel boat. Carpets, furnishings, furniture, linens, shower curtain… are all very nice. Exceeded our expectations! All staff members have gone above and beyond to meet any ...

No wi Fi No TV Exposed passengers to grave danger on Bus excursion to Mt St Helen. Stuck in snow and had to back down mountain. bus was dangerously close to guard rail (12") to going over mountain and a several thousand foot clear drop. Left a 81 yr old passenger at a unmanned excursion stop. He had to walk 2 miles to highway and call 911 for help. Heating system did not work. ship ...

We had been receiving mailers from American Cruise line for years and chose them for our return to cruising after a hiatus due to Covid. We were promised the ship would be no more than 80% occupancy due to Covid. This was not the case as several other passengers commented the ship was at 100% of capacity. Our next problem arose at the Red Lion hotel in Portland. We had been informed ...

I loved American cruises so much that I just came back from a second one. I took one earlier this year. I felt safe from Covid- everyone has been vaccinated on board, and we all had covid tests before embarkation. That made for a very comfortable, secure trip. It's nice to get to travel after all this time and not feel worried about the virus. The ship itself had a lot of old world charm. ...

After our 2017 cruise on the Queen of the Mississippi, we wanted to experience another cruise on ACL. We piggybacked this cruise with a few days in the Willamette Valley, so the shorter cruise time was not an issue. The food was great, although the portion sizes did seem a little smaller than our prior cruise. Note that this ship is not one that ACL had built; so the orientation is a bit ...