This was our second Disney cruise. The first one we took just before the pandemic in February the month before shut downs started. The first cruise was phenomenal. We felt like we were getting the value for our money and it was MAGIC. The second one was an awful experience. Worse than Carnival. I want to go through the specifics of the "why" behind our deciding this was never going to happen ...
My family and I were on the Disney Fantasy from January 18-January 25, 2020 2 adults, 2 children. First off our excursion in Cozumel got cancelled with no explanation as to why. Our second port/tender stop of Grand Cayman got cancelled but Royal Caribbean was able to tender their guests ashore. Our 3rd port stop of Falmouth Jamaica got cancelled. Other cruise lines were able to stop as well. We ...
Outstanding Staff: Heru (cabin steward); Kevin (customer service desk); Melvina (cabin steward)
The Great: - received a cabin upgrade; my 8 year old daughter had a fantastic time on the ship
Dining:
- Buffet meals in the morning and at lunch were mostly excellent
- Supper was usually poor: meats were mostly dried out and of poor quality
- when you name a dish a certain name (ie. ...
We just completed a 7-day cruise aboard the Disney Fantasy, departing April 13th, 2019, and returning April 20th. In short, we saved up for two years for what we believed would be an wonderful and memorable experience, but instead were disappointed by almost every significant aspect of the trip.
The disappointment began almost immediately. After working with the front desk to sign up for a ...
We have a 6-year old granddaughter & thought this would be a great cruise to take with her. However, it turned out to be not so great. The internet is awful, extremely expensive even if all you need to do is to send a short (all word) e-mail to keep our granddaughter's Mom informed about a stomach issue she had. We took an excursion that cost us over $300 for the 3 of us that would not let us ...
My wife and kids went on a Disney Cruise as part of our first vacation with our young kids. From day one we felt like our family was part of a third world country flea market.
Every single person tried to upsale us on all services imaginable. it progressively got worse when my son stepped on a sea shell inside the boat. We went to the Ship emergency room and the nurse gave my wife a disgusted ...
This was our 4th Disney Cruise. It was such a disappointment! In my comments that we left at the end of our cruise, I included 4 pages of items!!! First, the excursions were horrible. We paid just under $1,000 for two excursions and spent more time or transportation than at the actual excursion. I recommended dropping the Mystic Mountain Bobsled and the Xel-Ha resort tours as the docks are so far ...
We have been on several Disney Cruise vacations in the past and had a wonderful time but this past experience was a huge disappointment. We were on one of the Christmas holiday cruises on the Fantasy and I must say this was the worst vacation by far we have ever experienced. To start with our room was great and the room attendant was wonder, but because of the location of our room we really could ...
This was by far the most expensive cruise I've ever sailed and by far my least favorite. The staff was a miserable group of college students. They talked about how they were under contract for 6 months and couldn't wait for it to end because they all hated worked for Disney. The food was horrible!!! The main dining room offered Bison, ox tail, wild boar, etc. with very few (sometimes no) ...
If your children are about 4 years old or younger, this is NOT the vacation of your dream. Probably more so your nightmares. First of all, a Disney cruise is all about WAITING IN LINE. I don't know many 4 year olds who have the patience to wait this much. You have to wait in line to get the bus to the ship, then wait on the bus for 45 minutes, then wait in the terminal for 2 hours, then wait in ...
