On boarding the ship my wife and I were shocked to find our cabin would only be serviced once a day. This was not a cheap cruise particularly when paying in Aussie $. Royal Caribbean left this to the cabin steward to try and explain. Very poor effort on behalf of the management team to leave this to the cabin attendant. Surely a cabin cleaned twice a day provides a much more healthier environment ...
This Cruise was over priced and it absolutely under delivered, consequently we will never be sailing with Royal Caribbean again.
As we have cruised with them on a number of occasions previously, we feel that the criticisms listed below are completely justified.
The entertainment was extremely poor, (and that is being generous) nowhere near the standard of previous cruises we’ve ...
We wanted to celebrate our 30th in style so we chose Cunard.
They did not disappoint. Great service , sparkly rooms ,lots of activities, fabulous food and free laundry.
We loved our Balcony Room and we enjoyed the televised lectures and entertainment. Staff were great to chat to not robots. Spa was great . Internet - new Starlink was well worth the basic price. FB , emails and some videos ...
We so looked forward to an epic journey all round Australia, but what was sold to us as a 28 day cruise all round Australia, turned out to be a number of cruises joined together which meant a lot of repeats . One of the highlights for us was to visit Hobart and this was cancelled as was the visit to Busselton and Margaret river. Brisbane is a problem as the cruise port has no public transport so a ...
I love cruising and I would never again sail with Cunard if possible.
The cruise had average entertainment on offer, that I was able to attend.
Appalling internet service. Service from the Pursers Office was non-existent.
No feedback to the passengers. Covid was onboard when the ship berthed in Fremantle, but no one was informed.
My elderly father (fully vaccinated) contracted Covid ...
We were on the 18 night Bottom end Aus/NZ 25/2. We had a great time, pity the weather was not a bit warmer. We were apprehensive about the the bushfires only to be faced with the Corona virus and travel restrictions. A stressful time. Ship and crew were great and we really enjoyed ourselves.
The only thing that we did not like was the Royalup and Royaldown policy which is a waste of time and ...
This cruise didn’t meet my expectations. The menu in the dining room was very disappointing. We ate most of our meals in the buffet which was pretty good. Many people on the ship had guaranteed cabins but didn’t get it till the night before and if you were on a b2b you had to change rooms. Very disorganized. Embarkation was the longest of any prior cruise and the long delay to get off at various ...
Liked the itinerary and wanted to try Cunard.
From the start it was annoying. Could never get on the cruise Personaliser . Kept complaining to our agent and Cunard direct but took weeks before they fixed the problem.
By that time it was only a couple of weeks before our cruise. No cabin number was assigned until a week before. They couldn’t send us an itinerary as they said it was less than ...
We went Queens Grill on a short cruise in December 2019. It cost a lot of obey but it was a special occasion so we booked it.
It was awful from beginning to end. The butler didn’t even exist. We never saw him once. So although Cunard advertise this wonderful person who will pamper you good luck with that you have more chance of meeting Santa. He was meant to great us and show us to our room ...
We researched heavily before we picked a cruise line and ship, broken down into tonnage, amenities and restaurant choices, as well as general destinations. We chose to book a deluxe verandah stateroom, and got placed starboard on level 7.
We feel that our travel agent should have indicated to us that by paying more we would have had included all the perks and extras that we paid for anyway, ...