Eastern Caribbean Norwegian Pearl Eastern Caribbean Cruise Reviews

The ship itself is well run by captain and crew. One can feel confident that they are safe, that the crew are competent. The service staff below management level are mostly genuine, friendly and helpful. Stunningly, the upper level staff, particularly the “customer service” staff were almost uniformly arrogant, condescending and officious. The internet manager in particular was a complete jerk. If ...

Went on the eleven night cruise out of Miami on the Pearl. This was the longest cruise we had ever been on but it went by fast and was never monotonous. We had an inside cabin… (personally would avoid this floor as it’s under the kitchens and dining area and was pretty noisy.) Food was amazing on buffet and main dinging room Summer Palace. Service was top notch as well although I missed the ...

I have cruised NCL on the Epic in the Med a few years back with my mother, I decided to try NCL again because the Epic was good value for money and the staff and food were good. BAD Idea! Took 3 hours to board and the food - my lord, the food was inedible at times. I understand during the days of COVID you are going to have to wait for testing, but NCL was not prepared for this. We waited ...

This was our 39 th cruise, 8th NCL, 6 th Haven. I read the reviews before booking and didn’t have high expectations however I did expect more being in the Haven. Let me start by saying when arriving at the port there were no Haven reps so we got in the very long security line while my husband went up to find someone to ask, about 15 mins later he came and got us and a guy took us through the ...

Embarkation- was the worst experience out of my 27 cruises. Since the cruise was departing at 4 we were advised to get there 2 hours before departure. We arrived around 1 pm and the lines were around the outside terminal. We were hearded like sheep, in the mist of the corona virus. I felt like a refugee in Elis island after ww 2. People coughing in lines with probably 300-500 passengers. ...

The ship felt brand new. The carpet was in great shape, no wear showing anywhere noticeable. We were in cabin 10153 which was wheelchair accessible. It had enough room for 4 guests and my wheelchair/scooter. Our cabin steward Patricia was very nice and we left her notes for things, which she took care of. Lots of American plugs in the cabin. FINALLY!!! The cruise industry may be waking ...

The cruise itself was fairly good, but their hidden service fee that was $180 for a 2 1/2 day trip is excessive. They hide it up front, add it to your account bill which you only get at the last minute, and if you don't ask to get it adjusted before you leave the boat they won't refund it or adjust it. $180 amounts to a 15% increase in the cost of a ticket. I'm all for tipping, and would have left ...

Cruise was horrible bad service. Vacation was wasted always waiting in a line for everything. Pool drained and closed 2nd & 3rd days. Also all hot tubs shut down. Shows cancelled after waiting for the show to start. Over 2 hrs to get off ship. Activities not available that were listed. Reservations at Cagneys steak house we were 10 minutes late and refused to serve us. Elevators were so slow ...

This cruise was a birthday gift from my daughters. This was the first cruise my husband and I went on alone. I was a bit disappointed that we were not traveling with family or friends as we have done in the past. But travelers and crew were all friendly and helpful. The Good-Amazing efficiency. We did not have a single Gltch in any part of the process. Embarking and Disembarking was a piece ...

I was told to go on a cruise, was super amazing experience got to try new foods and the service was outstanding! I am excited to come back and be with npcl! what an amazing week, I will definitely come back with ncl, pearl! thank you for the best week ever!!! I will definitely recommend this cruise line to everyone I know. And the food was amazing, super tasty and unique foods! I loved the beds, ...