The itinerary was perfect. The ships crew kept everyone safe from the Corona Virus by spraying every passenger with sanitizer at multiple checkpoints around the ship. At no time did I ever feel unsafe and unprotected from the corona virus.
Was awarded an upgrade from an inside cabin to a mini-suite in the rear of the ship by bidding online prior to departure. The cost was a lot less than I ...
I was on a private charter of the Jewel from Hong Kong to Tokyo for a 10 night adventure. I had a balcony room to myself for the holiday. Boarding went smoothly but when it was announced that all the staterooms were ready, mine was still not. Even after I was allowed in, I had to call back the room attendant there was still dirt on the glass shelves in the bathroom. Not having a clean bathroom ...
We booked a 10 day cruise from Hong Kong to Tokyo for some R&R and see some new Asian sights.
Positives
The cabin attendants were very courteous and helpful. The room was very clean and refreshed
The ship was refurbished and everything is bright and current, yet somehow lacking excitement.
Massage (deep tissue) was top rated.
Needs Improvement
Dining - Good with way too ...
We chose this cruise based on its itinerary and it was very enjoyable. It was a first cruise for us (well, I had been on a cruise 28 years ago with a girlfriend but that was a long time ago) so we were not sure how we would enjoy this type of travel.
We did a lot of research and it paid off (mostly). FOR THOSE OF YOU WHO SEEMED SURPRISED BY ADDITIONAL COSTS, TENDERS AND OTHER MATTERS, PLEASE, ...
We joined a group of friends who had selected this cruise.
The food in the dining room at dinner time was inconsistent, ranging from very good to inedible (eg steaks). Our server Marie was excellent. Breakfast and lunch in the dining room was consistently very good.
Our cabin midship on the fourth deck by the tender gangway should not be used for guests. There was consistent ...
We chose this cruise based primarily on the itinerary. In summary we had a good vacation despite a few notable shortcomings with Norwegian. We found the ship to be very relaxing with a good mix of entertainment options, public spaces like casino, bars, pool, etc; and nice private spaces - our stateroom was the perfect size for our family of 3 (larger than the Celebrity cruise we took a few years ...
Chosen for the timing, stops, and convenience from Taiwan. The problems started with embarkation. 4 huge seating areas. A few wandering workers. You get a number for the 15 service desks. Turns out 50 people have the same number. Worse, the announcement of the number is called out by someone walking the aisles amid the din.
The cabin was the tiniest ever encountered, with stool angled from the ...
We chose this cruise because of the itinerary although we had been to all of the countries that were on the itinerary as recent as on a river cruise in 2017 to Viet Nam and Cambodia. The embarkation took 2 1/2 hours of which was the longest embark that we had to endure after a long flight from US to Hong Kong one day prior. We were tired and hungry, but all of the restaurants were closed by the ...
Retired couple with 20 + cruises many different cruise lines: Second time on the Jewel. Just OK. Food all restaurants greatly improved over last Jewel cruise (2014). Garden Buffet expanded in more and better entree selections. Le Bistro still our favorite. Proper cleanliness throughout the ship - male thermal suite always maintained well.
Entertainment fair to poor. Same shows as 4 years ...
We did a back to back to back Sydney to Yokohama so this review is for the last leg, Hong Kong to Yokohama. The Jewel is now quite old and in need of a refit but provides a good cruising experience with lounges and restaurants to suit all tastes. Our inside cabin was adequate and our cabin steward did his best. Dining was generally good. The two main restaurants were fine, the buffet (Market cafe) ...