We wanted to visit Dubai. The ship. The crew. The food. The entertainment all very good. It he itinerary had Beeb changed about a week before departure and we were not notified.we would finish in Oman. Then on our penultimate day travel by free bus to Dubai.
But due to medical emergencies the ship diverted , delaying our arrival in Oman by 24 hours. So we didn't get to see Dubai.
Our ...
My third Tui cruise and my last I’m afraid. I’m won’t be too hard in my review as you get what you pay for and this cruise was heavily discounted. Naples airport was very poor- many passengers over 65 struggled having to carry their luggage a long distance from the airport to the coaches. Uneven pavements, crowded walkways and tiredness after a flight don’t mix well. One mature lady had a fall and ...
Our cruise was with TUI, Marella Explorer 2. We sailed out of Naples 2nd May 2019.
We have cruised 14 times before with many different companies and ships however, we feel that Tui Marella Explorer 2 is the worst ship and cruise that we have ever been on. We have cruised with Thomson 3 times and have always enjoyed the ships, food, very friendly staff and happy atmosphere on board. We feel ...
Nice ship! RC obviously have their ship design sorted and Marella now own a nice/modern ship. It isn’t a monster either and we like ships this size. We’d prefer this ship over P&O’s Oriana and Aurora and it’s that much ‘nicer’. Shame about the buffet being at the front where every other ship puts a bar: Many tables weren’t available due to people being sat at the windows with a glass of orange ...
I chose this cruise as I wanted to be away to avoid a certain anniversary. I looked for a Reposioning Cruise as I like plenty of sea days and not many port calls. Travelling as a single is always expensive and this was not a cheap holiday even though it included drinks and gratuities. So one could not say ‘ You get what you pay for’ and imply it was a bargain rate and that I should have known ...
The actual cruise with MSC was lovely but not sure I would be confident in booking with them again due to appalling customer service and organisation. Firstly MSC cancelled our cruise saying they would reimburse us for expenses in reorganising our holiday around the new cruise dates. In the end they refused to reinburse for all our out of pocket expenses. They only paid us for two nights non ...
I have a child and this cruise offered interesting places, at the right time, offering a kids club..
While the rooms were clean and neat and the food ok, the real downside was our noisy cabin right above a night club disco.
They were unable to move anyone and as the bass was so strong and volume so loud I tried to have the music level lowered. There was lip service paid to my complaint, ...
My husband and I booked this cruise Aug 28-Sept 7 - it had a great itinerary which is the only reason we chose it. We are older (64) so booked the Aurea Suite which included quite a lot and alcohol. There are so many kids on this ship, it wasn't funny. I gather kids travel free. This cruise started in Florence (Livorno), worst port ever. We were supposed to get priority status with our booking, ...
Embarkation and disembarkation went smoothly, but probably because people were getting on/off in different ports.
Our cabin was ready by 11.30. We had someone elses luggage delivered to our cabin. Sorted out fairly quickly.
Cabin was clean and our steward was friendly and efficient.
The public areas were quite nice. Quite crowded in the evening.
The food was of very poor quality and ...
I had read a lot of bad reviews and was a bit worried if our so much wanted cruise would be as exciting as we anticipated. Yes, it was.
Let me first note that we were first time cruisers. Joined Meraviglia from Naples, Italy. The embarkation was a bit frustrating as there were no clear signs where is the drop of luggage section - it appeared to be in the other wing of the port. Then we waited ...