My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again.
First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...
This was my very first Transatlantic cruise. I booked it early because the low price was too great to miss out on. Then I started reading the reviews coming out during summer and was worried I would have a bad experience. It seems the cruiseline was reading them also. Most of the staff on our sailing had only been working on the ship for 2 months or less, which means they fired all the old ...
I have been on 18 cruises, but never longer than 7 days. This was my 1st longer cruise and my 1st transatlantic cruise.
EMBARKATION: I arrived at the port in Barcelona with a fellow passenger who spoke Spanish. Somewhow, that got us priority boarding. We walked right up to counter, got our cruise cards and walked right onto the ship. I think were were onboard within 10 ...
A) Embarkation: MSC allows passengers to choose a timeframe for embarkation. It was very fast and efficient. We had 11:00 to 12:00, and by 11:40 AM we were already inside our cabin.
B) Cabin: extremely comfortable. Large, modern, spacious. Sofa is quite big for a ship cabin. Wardrobe and storage are limited, which is a little tough for a long trip like ours. Bathroom is modern and efficient. ...
We were on cruise from 16.11-27.11.2023. We had wonderful time and so much fun. The crew on Divina is amazing, they were very helpful and friendly, always smiling and greeting us. Food was also great, so much to choose in bufet Calumet all day and crew there is outstanding, always working and doing their best!! Dinner and crew in Black Crab was also great. Our cabin attendant Annalie was amazing, ...
I can only say if I could I would vote a minus. The food is appalling if you want to lose weight then book with msc even top staff asked us to write a bad review about the food the staff can’t wait to Get ashore for something to eat. No kettle in the room. Dress sense is out of the window. I met a man who had done 31 cruises and this was worst. The only saving grace was the amazing staff they are ...
Booked this cruise just a few days before the sailing as a spontaneous way of returning to the states rather than flying. We’d sailed with MSC many times but not since 2016. I don’t know where you could find such horrible poor quality food. I spotted the executive chef onboard and asked why he allows such embarrassingly bad food and his response was a little shocking. He said,”when we get to ...
We embarked on 27th October 23 in Marseille. On arriving at 11am at port we were surprised to find the ship wasn't there, our booking only showed sailing at 6pm so a little surprised, however it arrived at 12pm and we checked in Yacht Club desk shortly after and were on board at 1.30pm in time for lunch. Only as we decided not to wait for a butler incase we missed out. This was our 5th Yacht Club ...