Over the recent Christmas holiday, we had the privilege of cruising on the Grand American Queen Steamboat. We cannot say enough about how much we enjoyed the experience.
The staff and crew went out of their way to provide an absolutely wonderful experience. There was some minor improvements necessary in some areas, but what holiday would be complete if everything was perfect.
Ship – They ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi jandcinpa,
What a kind review! What really stands out is your comments about our genuine hospitality. Our crew is our heart.
Regarding the HOHO’s, Christmas time shopping on the lower...
We selected this cruise as we were traveling with 2 other couples who live on our street. This is not the best of the ships in this line but selected as one couple needed a lower cost cruise. Rooms small and cramped and flooded during rains. Employees who work hard were up at 5am pushing rainwater off deck, but the problem, aside from the noise, was that water was pushed inside the ...
Dear CAlgee,
American Queen Steamboat Company cares about their guests and their feedback is extremely important to us. We would like the opportunity to discuss this with you if you would...
ATV outdoor shore excursion at Natchez was the highlight for us! Well done to David and the Team for putting this outdoor adventure together.
Civil War battleground tour at Vickisburg was also excellent. Our particular thanks to the thoroughly informative speakers/guides - especially the gentleman who dressed and acted the part of a soldier of the day - he really made a ...
My husband was interested in historic stops and I wanted to relax and be pampered. We both got what we wanted. I was able to stay on board while he went site seeing.
Our cabin was small but had everything you could want. Our bed was very comfortable and the room was clean. Housekeeping stopped by twice a day to freshen up. Bathroom was larger than expected and plenty of hot water for showers. ...
Response from AlexL, Consumer Marketing Mgr. - AQSC
Dear MarionK,
Thank you for the fabulous review! We are thrilled to learn that you enjoyed your cruise. The socializing on board is really quite enjoyable and the hop on hop off tours offer...
We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect!
Not quite!
Disappointed with quality of some of entertainment.
Particularly the lounge singer- we felt very poor, could have been much better.
Sadly dinner service was lacking, although did improve so I guess someone at a neighbourung table may have said ...
Hi Justbeginners!
Thank you for taking the time to submit your review! We hope you will come back and see that we have made some improvements in the areas you have given us your feedback on....
lots of fun on this cruise! although the ports don't look like there is much there, if you take time to explore they are very interesting! service is fine-not exceptional, but adequate. Ship is not luxurious, but fine. Food is great! really a very fun week! Hop-on bus system is great, although you can also walk into and around these ports. Entertainment is fun! Fairly relaxing-can venture out and ...
Response from AlexL, Consumer Marketing Mgr. - AQSC
Hi grznuts,
Thank you for taking the time to review your trip on the American Queen! We are delighted to hear that you and your family enjoyed the voyage. We agree - the small towns along...
This was my 4th trip on the American Queen this year. Quite frankly, I found the music to be addictive! The whole experience is quite nice, but the music is the biggest draw for me. All the musicians are top notch. I especially enjoy Greg Lupton, who plays piano in the Captain's Bar twice a night. He is so engaging, with his sing-a-longs and warm humor. He's also a very, very talented ...
This is our second cruise with The American Steamboat Company, the first was on the Amercian Empress, now this one of the American Queen. These are the best cruises I have ever been on as far as food quality, relaxation, attitude of staff and surroundings. Bioth are small vessels... the American Queen holsd around 400 passengers and the American Empress around 300. We stayed in a cabin with a ...
Taking the Civil War paddle-wheel cruise down the Mississippi has been my US Army Ret. history-buff husband's dream (and mine) for many years- his father actually did a "Huck Finn" thing as a young man, shoveling coal on a Mississippi steamboat! This was a very expensive but wonderful cruise, and I highly recommend it for people interested in American history and literature, and for those who ...