Memphis Romantic Cruises Reviews

Cruiser Rating
4.1
Very Good
39 reviews

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1-10 of 39 Memphis Romantic Cruises Reviews


The Big Muddy on the American Queen

Review for a North America River Cruise on American Queen

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runner19492002
10+ Cruises • Age 70s

American Queen Voyages are always fun and these 74 and 73 year olds traveled from Memphis to New Orleans. We traveled on the Countess on two occasions last year and that ship is nice. The American Queen, however, is a step above. The ship is larger and has more to enjoy than the smaller AQ vessels. We always choose the inside cabin on AQV because it is far less expensive and close to the Front ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for leaving a review! We are glad to hear that you had a great experience sailing with us, and hope to welcome you back aboard soon. We apologize for the missed port of call. When...

Sail Date: June 2023


Dissapointed

Review for a North America River Cruise on American Queen

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donhanley46
10+ Cruises • Age 70s

The American Queen was unorganised, some of the staff did not know what to do, shortage of staff in dining room, so bad we used the buffet like lots of other guests . The ldea looks good but it's not up to standard, we fought hard for a full refund receiving £1000 only. I can't think of anything good to say. The most expensive mistake we have ever made as we have traveled the world with several ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thanks for the feedback! We are disappointed to hear that you did not enjoy your time on American Queen. We have noted your feedback on the dining room staff and unorganized Crew and will...

Sail Date: May 2023


Marvelous Mississippi Meander

Review for a North America River Cruise on American Queen

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RealJewell
10+ Cruises • Age 70s

For our first post-COVID adventure, we decided to see more of the USA, and a riverboat cruise down the mighty Mississippi has always sounded alluring. We sailed downstream, from Memphis to New Orleans, on the beautiful and stately American Queen. We spend three nights pre-cruise in Memphis, one of which was included in the cruise fare. The cruise line hotel was The Peabody, "The South's Grand ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi RealJewell! Thank you for your kind words! We are thrilled that you enjoyed sailing with us on the mighty Mississippi. We will be sure to pass all your feedback along and let Jeremiah,...

Sail Date: March 2021


The overall cost is not worth the product

Review for a North America River Cruise on American Queen

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Pamgoes
10+ Cruises • Age 70s

Pre-cruise: We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with the hospitality shown us by the staff from our first greeting by the bellmen, front desk staff, early check in provided, service in the restaurant for dinner (on our own), and the comfort ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi Pamgoes, Thank you so much for your review. Your thoughtful description is appreciated. It looks like there are a few areas where we missed the mark. We can’t get better without feedback...

Sail Date: December 2019


Great Cruise with Christmas Theme

Review for a U.S.A. Cruise on American Queen

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jandcinpa
10+ Cruises • Age 60s

Over the recent Christmas holiday, we had the privilege of cruising on the Grand American Queen Steamboat. We cannot say enough about how much we enjoyed the experience. The staff and crew went out of their way to provide an absolutely wonderful experience. There was some minor improvements necessary in some areas, but what holiday would be complete if everything was perfect. Ship – They ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi jandcinpa, What a kind review! What really stands out is your comments about our genuine hospitality. Our crew is our heart. Regarding the HOHO’s, Christmas time shopping on the lower...

Sail Date: December 2019


Great until we both got a stomach bug on the boat

Review for a North America River Cruise on American Queen

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mmyeats
2-5 Cruises • Age 60s

We booked both a pre-cruise stay in Memphis and a post-cruise stay in New Orleans. They were great. We made use of the trolley passes in Memphis and visited several of the included attractions. The Sheraton hotel in Memphis was very nice. We appreciated that we could check in for the cruise at the hotel. Great idea! The cruise started out great. Soon we started to hear that guests were sick ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi mmyeats, We’re glad to hear that you overall enjoyed your cruise! So sorry you became ill. In accordance with CDC guidelines, American Queen Steamboat Company highly recommends that...

Sail Date: November 2019


Great River Cruise

Review for a North America River Cruise on American Queen

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jantrips
2-5 Cruises • Age 20s

Our first introduction to American river travel was on the American Queen, and our journey did not disappoint. In fact, our voyage on the American Queen wasn’t just my first river cruise… it was my first cruise ever. Overall, I would rate both this boat and our experience a 5/5. When we arrived at the dock of the boat, we were a bit awe-struck. The paddlewheeler was unlike anything we had ever ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi jantrips! My first cruise was also on American Queen! She really is a beautiful boat that sets the stage for a grand river experience. The excursions are a huge part of the river cruising...

Sail Date: November 2019


Poor excursions; poor customer service; great food and restaurant service

Review for a U.S.A. Cruise on American Queen

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CAlgee
6-10 Cruises • Age 70s

We selected this cruise as we were traveling with 2 other couples who live on our street. This is not the best of the ships in this line but selected as one couple needed a lower cost cruise. Rooms small and cramped and flooded during rains. Employees who work hard were up at 5am pushing rainwater off deck, but the problem, aside from the noise, was that water was pushed inside the ...
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Response from JaneF, Guest Relations Manager

Dear CAlgee, American Queen Steamboat Company cares about their guests and their feedback is extremely important to us. We would like the opportunity to discuss this with you if you would...

Sail Date: June 2019


American Queen Steamboat, Memphis to New Orleans (June 3-10, 2019)

Review for a North America River Cruise on American Queen

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cruise-otter
10+ Cruises • Age 70s

In June 2019, my wife and I took the American Queen paddle wheeler on a one-week trip down the Mississippi River. Trip went from Memphis to New Orleans (the Deep South). I rate this trip as an overall 5 (on a scale of 5), based on its distinctive niche for educational travel. The Mississippi River is America’s other “Route 66.” You can see it from shore by driving yourself along the Great ...
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Response from JaneF, Guest Relations Manager

Wow Cruise-otter! This is a great review! Thank you so much for recognizing the educational value. We are thrilled to learn that you enjoyed your cruise and the deviations. We sure...

Sail Date: June 2019


Premium Excursions well worth it!

Review for a U.S.A. Cruise on American Queen

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DSeddon
First Time Cruiser • Age 40s

ATV outdoor shore excursion at Natchez was the highlight for us! Well done to David and the Team for putting this outdoor adventure together. Civil War battleground tour at Vickisburg was also excellent. Our particular thanks to the thoroughly informative speakers/guides - especially the gentleman who dressed and acted the part of a soldier of the day - he really made a ...
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Sail Date: May 2019


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