Memphis to North America River Cruises Reviews

Cruiser Rating
4.0
Average
50 reviews

Filters

1-10 of 50 Memphis to North America River Cruises Reviews


The Big Muddy on the American Queen

Review for a North America River Cruise on American Queen

User Avatar
runner19492002
10+ Cruises • Age 70s

American Queen Voyages are always fun and these 74 and 73 year olds traveled from Memphis to New Orleans. We traveled on the Countess on two occasions last year and that ship is nice. The American Queen, however, is a step above. The ship is larger and has more to enjoy than the smaller AQ vessels. We always choose the inside cabin on AQV because it is far less expensive and close to the Front ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for leaving a review! We are glad to hear that you had a great experience sailing with us, and hope to welcome you back aboard soon. We apologize for the missed port of call. When...

Sail Date: June 2023


Dissapointed

Review for a North America River Cruise on American Queen

User Avatar
donhanley46
10+ Cruises • Age 70s

The American Queen was unorganised, some of the staff did not know what to do, shortage of staff in dining room, so bad we used the buffet like lots of other guests . The ldea looks good but it's not up to standard, we fought hard for a full refund receiving £1000 only. I can't think of anything good to say. The most expensive mistake we have ever made as we have traveled the world with several ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thanks for the feedback! We are disappointed to hear that you did not enjoy your time on American Queen. We have noted your feedback on the dining room staff and unorganized Crew and will...

Sail Date: May 2023


Fabulous River Cruise for Mobility Impaired Guests

Review for a North America River Cruise on American Countess

User Avatar
Bballdee1986
2-5 Cruises • Age 50s

I booked my first river cruise on the Lower Mississippi River for March 2023 back in May 2022 on the American Countess. I was concerned about what level of service to expect given the pandemic. I proceeded hoping that things would settle down back towards normal as the embarkation date approached. I am a manual wheelchair user and require an ADA cabin. I knew the number of accommodating cabins ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for the feedback and your kind words. We are disappointed to hear that some of the food was at a less than ideal temperature. We will make sure we pass this along to the American...

Sail Date: March 2023

Traveled with disabled person


What a mess!

Review for a North America River Cruise on American Countess

User Avatar
acablitke08
10+ Cruises • Age 60s

We sailed Oct 2022. We were looking forward to MSY - MEM. The line can’t control the river. The day before we were supposed to fly to MSY, we were notified they couldn’t sail south of MEM because the river levels were too low so we needed to change our flight reservations to MEM. We were promised a refund for any change fees w/in 4 - 6 weeks. Fortunately, our Tours By Locals day trip and our ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Hello! Thank you for taking the time to leave a review. We are disappointed to hear that you did not have a great experience on American Countess and that the refund process is lengthy. We...

Sail Date: October 2022


Understaffed, overrated, not what was promised

Review for a U.S.A. Cruise on American Countess

User Avatar
Hamlet cruiser
10+ Cruises • Age 70s

I have emailed, left a note on the website, spoken to escalated customer service rep and requested a call from Mr Waggoner to discuss the MAJOR problems on the cruise. Staff on board were wonderful but woefully understaffed. Dining room normally has 16 servers-only six! Food ALWAYS cold-soups always tepid at best. One stop (can’t call it a port) not planned, had NO services! We needed ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Hi Hamlet cruiser! We apologize for the staff shortages and food issues, along with the service, medical situation, and entertainment. We have passed your feedback on to the team....

Sail Date: April 2022


Overall Good- Needs Some Improvement

Review for a U.S.A. Cruise on American Countess

User Avatar
Hndbg Qn
10+ Cruises • Age 70s

First time trying a Mississippi River cruise after taking over 12 ocean cruises. The itinerary of Memphis to New Orleans was my main reason for choosing this cruise. Flying into Memphis the cruise included an overnight stay at The Peabody Hotel. Took taxi to airport, cost of $39.50 plus tip seemed high but efficient. The Peabody is a grand lady and was glad to stay there but my room extremely ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Hello Hndbg Qn! Thank you for taking the time to leave us a review. We appreciate your kind words and are glad that you enjoyed the room service, dining room food, ports of call, and...

Sail Date: March 2022


Wonderful first river cruise

Review for a U.S.A. Cruise on American Countess

User Avatar
MTMeg
2-5 Cruises • Age 70s

We had talked about a Mississippi River cruise for years, and finally decided to do it. The cruise lived up to our expectations and then some! The pre-cruise process was a little confusing and disorganized, but we appreciated the Covid testing, knowing everyone onboard had tested negative. The Peabody may be a grand old hotel, but the rooms are small and the bathrooms even smaller. We were ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Hi MTMeg! We are so happy to hear that you enjoyed your voyage with us on American Countess. We will pass your feedback along to the vessel. We hope to welcome you back aboard in the future!...

Sail Date: March 2022


Marvelous Mississippi Meander

Review for a North America River Cruise on American Queen

User Avatar
RealJewell
10+ Cruises • Age 70s

For our first post-COVID adventure, we decided to see more of the USA, and a riverboat cruise down the mighty Mississippi has always sounded alluring. We sailed downstream, from Memphis to New Orleans, on the beautiful and stately American Queen. We spend three nights pre-cruise in Memphis, one of which was included in the cruise fare. The cruise line hotel was The Peabody, "The South's Grand ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Hi RealJewell! Thank you for your kind words! We are thrilled that you enjoyed sailing with us on the mighty Mississippi. We will be sure to pass all your feedback along and let Jeremiah,...

Sail Date: March 2021


The overall cost is not worth the product

Review for a North America River Cruise on American Queen

User Avatar
Pamgoes
10+ Cruises • Age 70s

Pre-cruise: We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with the hospitality shown us by the staff from our first greeting by the bellmen, front desk staff, early check in provided, service in the restaurant for dinner (on our own), and the comfort ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Hi Pamgoes, Thank you so much for your review. Your thoughtful description is appreciated. It looks like there are a few areas where we missed the mark. We can’t get better without feedback...

Sail Date: December 2019


Overall a Wonderful sailing down the Mississippi River

Review for a North America River Cruise on American Duchess

User Avatar
Bryan5264
First Time Cruiser • Age 30s

In December of 2019, I had been fortunate to have an absolutely amazing trip aboard the American Duchess. We had sailed from Memphis to New Orleans, and although there were only 100 people or so on board, everything felt lively and populated, but not overly populated like on an ocean-going cruise ship. The boat had Christmas theming since it was the holidays, and everything felt warm and ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Hi Bryan5264! We love reading your review. The holiday season on our vessels is really special. The towns are decorated, the crew is festive, and guests are in the holiday spirit! Thank you...

Sail Date: December 2019


Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.