We chose Viking because of the small size of the ship and the ship was new. We also like Viking’s attention to service - which was great and the itinerary was very appealing to us. We like the all inclusive qualities that Viking offers. For example, a shore excursion was included at every port and beer and wine were included at lunch and dinner. There were very few things that were extra and ...
We choose the cruise because it hit 10 cities in 13 days. It was a great way to get a flavor of various countries so we could decide which ones to return to and spend more time.
There were 420 employees for 850 guests! A fantastic ratio that ensured a very high level of customer service.
Right from the start it was first class. Once we got our baggage it was less than 40 minutes before we ...
Wanted to visit the ports on this particular cruise. The experience of the ship was wonderful everyone went above and beyond. All food at all restaurants was delicious. Everyone kind and courteous. Tours included in each port were very informative however the tour guides need to pace themselves so passengers who have joint issues can keep up with the group. Our cabin was very comfortable and the ...
Another family member had booked this cruise and we decided to TAG along.
The food was excellent and well prepared and served. The workers at the buffet and the staff couldn't have been nicer and friendlier.
The two girls that serviced our stateroom were a delight. Couldn't do enough for us and were very friendly. The entertainment was excellent for a smaller ship with less room to put on ...
Small ship a big plus. Passenger to crew ratio very nice. Itinerary included most places we wanted to see. Reputation of Viking. Also the crew were awesome. Especially Igor and Komang in the Explorer lounge. They were very fun, and helpful with questions as well. Tammy was always out and about on the ship and making sure our needs were met. The restaurants were all very ...
We like traveling in the fall. This cruise went at the right time and to places we haven’t visited before. Having loved The Grand European Viking river cruise we wanted to try an ocean cruise. We loved it! It was exciting to travel from Norway to Barcelona. Each country along the way was wonderful! Customer service was great from our room steward, the waiters, to the staff of guest services. The ...
Local radio station sponsor for our group from Buffalo, NY - sounded like a great itinerary. Chance to visit multiple countries, with interesting side excursions. Most guides were very good. One suggestion - on our previous river cruises (different company, sorry!), we always had a "gentle walking" tour option which was great. My husband uses a walker and quite frankly, the majority of people ...
Firstly, the level of service was excellent. Our steward, Alief took good care of us. Everyone on board was extremely helpful and cheerful, but was never overly so. They did not hover, were not obsequious, yet were always there when something was needed. Our cabin suited our needs perfectly. The bedding was comfortable and the small deck outside was adequate. Food quality, quantity and range of ...
We have cruised on many ocean cruises with other cruise lines. Having done River Cruises with Viking we decided to try their ocean cruises. We had been to all the countries on the Middle Ages Route except Portugal and Spain. The price of the cruise was good, the itinerary was interesting and included several ports we had never been into, love Viking services, so seemed a good fit. It was excellent ...
Our son and his wife were recently posted to China, we were going to wait a few more months before going but our very good friends had booked this trip and asked us to join them. We had done a river cruise with Viking but this ship, the size and number of passengers, the amenities, was outstanding. Everything is so well organized and bureaucratic difficulties (this was China, you know) never ...