Ship needs another set of elevators, bathrooms near the elevator on 15th Floor Café is much too small. Can’t make reservations for Complimentary Dining. Ship is much too big and venues are too small (always lineups for dinner, lineups for shows & Theatre, disembarkation, everything!), not enough seating in Garden Café, not enough quiet spots, Atrium area (6 & 7th floor) is way too loud. Too many ...
We chose this cruise because it was going to interesting places we hadn't seen before, and finishing in New York. Firstly we would mention that the ship was very nice, as was our room. On the whole, the food was very good, (on many occasions, could be hotter) and in most cases the staff were excellent. However in regard to organisation, It was a shambles! Half way through the cruise they ran out ...
We chose Cunard because it was named as a Northern Lights Cruise. We wanted to see Norway, Northern Lights and Viking Villages.
The Cunard transfers to get to the ship and back were seamless. Great flights, the shuttle service was on time and accommodating both directions. The ship onboard and offboard process was seamless and easy.
The cabin steward and purser staff were very helpful and ...
This is our 5th cruise on NCL in 2 years. Probably our last. In all of the previous cruises with NCL the dinning experience was different. This sailing sucked. They did not or are not offering reservations at the main dining rooms. Waits have been over an hour most meals. Once seated the meal takes over an hour to get all of the food. My wife has a food allergy and the buffet staff could not ...
This was certainly not one of the better cruises we have taken on Royal Caribbean. We flew to Ft. Lauderdale on Sunday, 11/12/23 and got on the Royal Caribbean shuttle to Miami. We were a quarter mile from the Royal Caribbean terminal and the bus broke down on the highway. After sitting in the hot bus for an hour we transferred to another bus and was shuttled to the terminal. By this time most ...
The dining room food was gross and it took forever. The boat was not clean and is outdated. There was an inch of dust on the vents in the Spa. The sofa in my room was in need to shampooing. Someone used duct tape to hold the laps together in my cabin. Drink services wait times were long. There was a fight by the pizza place and security was nowhere to be found. The bartender just watched the fight ...
1-We returned Saturday 11/18 /2023 and so fare my credit for $157 has not been back to my CC yet, today is 11/26 and when I contacted our carnival booking agent , he stated he can not do anything , we need to call customer care , when you call customer care # all recorded messages no way to talk to live agent, I emailed them 3 days ago and so fare no answers.
2-We were in Balcony in deck #8 ...
Before I begin my review of the cruise, I want to say that we are Sapphire with NCL. That means that we have spent a few days cruising with NCL and have seen many changes over the past few years. We cruised 46-days with NCL in 2023 alone.
If you think that this is leading up to a bad review then you would be correct. While there were many good things about this cruise, like some of the ...
We chose this cruise to visit Morocco and several ports we had not been to but the Moroccan ports were cancelled at the last minute. Although this was a complete overreaction by the cruise line and we were disappointed it was followed by many other disappointments. The food onboard is nowhere as good as that offered precovid, ie some cold dishes and the flavour and variety has deteriorated. We had ...
We have been on many cruises (about 27 now) and have been suite guests for many of them, commonly referred to as Retreat guests. Well, now, on Celebrity they have taken away many of the perks that used to come with being Retreat Guests like no butler service, and the room was just a little bit larger than a veranda room at 3 times the cost. Also, the Sundeck was only reachable by climbing stairs, ...