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1 Helpful Vote
Sail Date: March 2019
Overall, the ship was clean and the staff was friendly. We stayed in a junior suite room and it was very spacious. We traveled with 2 little ones, ages 1 and 3. We were under the impression that there would be things for them to do. This ... Read More
Overall, the ship was clean and the staff was friendly. We stayed in a junior suite room and it was very spacious. We traveled with 2 little ones, ages 1 and 3. We were under the impression that there would be things for them to do. This is not a family friendly ship. My son who is 3, was not able to attend the aquanauts because he is potty trained but not able to get on the potty by himself and needs assistance. He has to go into the infant room with our daughter. We also weren’t allowed to take our 1 year old in the pool because she isn’t potty trained. They had no other kid friendly pools or waterslides for them. Perfect for adults but not for kids. The childcare was awesome and the staff were super friendly! My only complaint is the hours of operation. They are only open a few hours in the morning and 6-12pm. They had no afternoon hours which I wish we knew prior to booking this ship. We did a shore excursion to the Atlantis which we paid a lot of money for. Getting off the ship to head to the Atlantis was a disaster. We had to wait in a long line with 2 little kids to get on buses over to the resort. They close the kid water playground at 12 and 3 for 15-minute cleaning. Some kid pooped in the pool and my son had only 10 minutes of play the whole time we were there because they closed it down for the day. The aquarium was awesome! Getting on and off the ship was pretty easy. My husband and I took advantage of getting massage at the spa. It was not what I expected. It looked worn down and they did not have any pools, saunas, ect. The services were very pricey for what we received. My actual massage was great. The therapist took me back 11 minutes late and ended 8 minutes early leaving me with a 40-45 minute service that was suppose to be 50 minutes. I complained to the manager who argued with me that her therapist said the service was 50 minutes. She told me that my phone time was wrong. I told her I checked the time as my husband went back on time and finished about 10 minutes after me. She chalked it up to his therapist being a “snail” and “sooooo slow”. She offered my 10% off my service but I never received a refund. Overall, the ship is nice, staff is great and food was awesome. I would NOT take a family on this cruise. For couples, young people or single people only. Read Less
Sail Date: March 2019
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine ... Read More
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine dining after having pictures from the photographers and you will your pictures that same day...you can watch live shows everyday with their funny Cruise director & his staff, lots of entertainment and things to do, love all this fun games with the staff especially with the cruise director Matt, foods is great, enough restaurants to choose, great service, smooth sailing and they are organized, i will plan a next cruise this year again and i will convince some of my relatives and friends to join me and my wife for the next cruise before end of 2019, and hoping they will come out a promotion to back up my plan Read Less
Sail Date: February 2019
Everything was perfect... The staff was really nice, the food is so good (eat king crab !), the trip (south to north) was perfect and so beautiful (even if there was lot of cloud and didn’t see northern light..), they keep some tradition ... Read More
Everything was perfect... The staff was really nice, the food is so good (eat king crab !), the trip (south to north) was perfect and so beautiful (even if there was lot of cloud and didn’t see northern light..), they keep some tradition and this is so important and so nice. The excursions was perfect with a good organisation. I did the nordkapp and sled dog at kirkenes. It was so funny and perfect ! The ship is a beautiful and authentic old boat. He is small so this is more friendly. Be careful if you have seasick ! My cabine was a little one but just perfect for one person. Every day we can choose if we want clean up or not. For this room, I share toilet and bathroom but it was always clean. Not a problem. One word for the staff, especially for bar and kitchen staff : thank you. You were so perfect and so nice. Takk for your smile !!! Thank you very much MS Lofoten ! Never forget this trip ! Read Less
Sail Date: February 2019
Wanted to experience cruising since it was my first time, i miss breakfast and lunch buffet it was wonderful. I cant wait to go back again it was unique experience . The staff was friendly when need assistant they will help with smile. ... Read More
Wanted to experience cruising since it was my first time, i miss breakfast and lunch buffet it was wonderful. I cant wait to go back again it was unique experience . The staff was friendly when need assistant they will help with smile. Every time we leave our cabin when we come back its neat and well packed.service from the disco it was excellent really enjoyed myself a lot from there. Embarking to portuguese island wit a boat first when the boat leave i was scared looking left right front and back its only water but when spend few minutes i enjoyed too much. FOR A FIRST TIME VISIT I GUESS WHEN VISIT AGAIN I WOULD KNOW WHAT TO PACK FOR MY CRUISING AND HAVE ENOUGH FOR MY ENTERTAINMENT.I WISH TO CRUISE WITH MY FAMILY NEXT TIME FOR THEM TO EXPERIENCE WHAT I DID.CLEANNESS IS THEIR BEST THEY MAKE SURE.WOW THE MUSIC WAS ACCOMMODATING EACH AND EVERY ONE WHO WAS THERE Read Less
1 Helpful Vote
Sail Date: February 2019
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about ... Read More
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about 10 cruises in The U S and one out of Rome. Also I used to work on a ship (Everyone a large vessel is not a boat. It is a ship) years ago. Pre registration was super easy and the port personnel shared that I was one of the first people he encountered that actually read and filled out all of the needed paperwork before reaching the port. Our ship didn’t leave port until 11 p.m. I showed up around 12:30 p.m. Check In was about 5 minutes. I sat down and waited for my group # to be called. It was called about a 1/2hr after I checked in. On this cruise (Keep in mind this may change) your actual stateroom key is not given to you at check in. It is on your bed in an envelope. I did a quick check of my room, said hello to my stateroom host and went exploring the ship. A tip. Walk around the ship if you arrive early and take pictures of the different decks, spaces and areas. Just about everyone else is at the buffet so you will get some amazing unobstructed pictures. After the pictures I went to the buffet. I was pretty surprised due to the bad reviews. The food was good. There is something for everyone. Obviously yes there was pasta though lots of proteins, salads, cheeses, breads, soups, etc. There is free pizza and hamburgers and fries for lunch each day at the buffet. Yes there is an additional charge if you wanted to partake in a special experience of them at night though it is a larger portion and presented in a meal function vs. self serve. My bags were delivered to my room about 2 hours after I boarded. I did receive a drink package with my room though choose to upgrade it to the highest tier. Honestly there was no need for me to do that because the drink I had for the 10 days was included in my initial package. Oh well Update as of February 2019 (This may have changed by time you are reading this). The Samsara regular cabins only get access to the spa area stairs/elevator, spa rooms (Not included are massages and services). You do not get access to The Samsara Resturant anymore and need to make a reservation like everyone else and pay the extra charge. Samsara Suites do get all of the above privileges along with a drink package minus the massages and services. First thing to do is join Costa Club. It takes seconds and is free. Your new club number may not show up online on your reservation if you get the number after you book the reservation though it will be noted and recognized on board. There are quite a bit of perks along with 50% of the specialty restaurants on board along with discounts on certain drinks, shops and spa. A couple I met are loyal members and receive major discounts on their cruises along with upgrades. Shared it was for sure worth it. The buffet was so good I ate lunch and dinner there everyday except for dinner in the dining room on my first night. I did meet a cool cruise mate the first night and build a friendship for the next few days. I travel by myself and it was nice to have company for a few days. He was on a work trip and left after 4 days. Out of the numerous crew members I encountered only one was a bit grumpy. Came to find out he had a newborn at home and had months left on his current contract. This didn’t give him the excuse not to be “on” though it sort of made sense. He did lighten up a bit as the cruise came to a close. So I had an absolute great time on my first 10 day Costa Cruise. I made friends with a few of the crew members. If you do eat at the buffet do read the hours in the daily guide. For some odd reason the hours changed on the 8th night and create some unhappy moments. I shared with the staff that was simply silly and moved on. I opted to take my bags off the ship in Ft Lauderdale. Lined up about 15 minutes before the published times. Was about 15th or so in line. Cleared Customs in 5 minutes. There was a van directly outside the exit hall that took about a dozen of us to the airport. I am getting ready to head out on another cruise on a different line in a few weeks though will have Costa on my mind for some time. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this ship for the ports. The ship is smaller than we have been on before, therefore we felt more motion. We stayed on the 9th floor. Bring a sweater because the ship is “over” air conditioned which isn’t enjoyable. We ate in ... Read More
We chose this ship for the ports. The ship is smaller than we have been on before, therefore we felt more motion. We stayed on the 9th floor. Bring a sweater because the ship is “over” air conditioned which isn’t enjoyable. We ate in a the dining room and 3 specialty restaurants. Teppanyaki, Le bistro and Cagney’s steakhouse. All of these were fantastic!!! The ship does not have straws, which is frustrating when you want to enjoy a mojito with out getting spearmint in your teeth. Either pack straws or grab some at the ports. There was only 3 comedy shows all week. Elements show was fantastic. The staff were all friendly and helpful. Our room was always clean. The ship charges $6 for a bottle of water, so we went to the bar and took back 4 cups of water every night to have beside our bed. We used our on-board credit in the gift shop and casino. Read Less
Sail Date: February 2019
Here is my review of the Norwegian Bliss. I just sailed in February. For anyone who has sailed the Getaway or the Escape, the Bliss is very similar. She is quite large and beautiful. Some changes from the Escape-Ocean Blue is back ... Read More
Here is my review of the Norwegian Bliss. I just sailed in February. For anyone who has sailed the Getaway or the Escape, the Bliss is very similar. She is quite large and beautiful. Some changes from the Escape-Ocean Blue is back (never tried), Moderno is gone (never tired but friends had like it a lot) and BBQ and Mexican restaurants have been added. I knew there was an observation lounge-but was not prepared for how expansive and amazing it is. It is has a wow-factor. Also, if you find yourself looking for a place to enjoy conversation and cocktails without live music (as I had that issue at every bar on a sailing of the Epic in 2018), the observation lounge would be a great place to head. Also, good for playing cards or board games-has its own bar too. Embarkation was ok-NCL did not seem prepared for its Plantinum+, as it did not have the special check in area ready and never came to pick up the Platinum+ for boarding (as I was later told is the normal process). Also, things have gotten out of hand with so many items needing to be purchased onboard or reserved onboard (dining, passes, laser tag/go cart bookings). NCL needs a new process before someone gets hurt trying to get onboard to reserve dinners, book a spa pass, etc. Personally, I suggest letting people buy online and hiking the prices for passes. I had lunch day 1 at Taste-delicious! Love their fish n chips (also great at the Local (pub)). My cabin (a studio cabin) was nice. They have shrunk the beds to what essentially feels like a twin. This is a deal breaker for me. I do not feel any adult should have to sleep in a twin. After my sailings on the Encore next year, I can’t see myself sailing the Bliss or Encore unless I can avoid the studios or they replace the beds with adult-appropriate beds. Reportedly, some had complained they need more room to move around (seems as if NCL is catering to the aging). The studios now have virtual windows showing outside. Mine did not work for part of the sailing-no big deal to me. I would rather they bring back the mood lighting available on the Escape. The Studio corridor was also very wood decor-versus more neon and colorful like the prior ships’ studio corridors. My steward was good-no complaints. Food-La Cucina was good-enjoyed a ravioli meal. Cagneys was great-filet was amazing. The main dining room menus have changed slightly-not too impressed. Very upset that they dropped the Chicken Parm-that should be an every day option. Garden Café and Pub were both good-especially the pizza and fish n chips. Entertainment-this is still an area NCL where lets me down. I feel they cater to an older crowd. I did not see Jersey Boys but a friend around my age (30s), had not enjoyed it and those who I’ve heard give it good reviews have been older. This is a theme I’ve noted over the years (ex: Million Dollar Quartet). Someday, NCL may start catering to their 40s and below cruisers. I did not get to any comedy shows (which I regret). NCL has a new app (which appears good)-but did not allow me to see which comedian I was booking-so that is something they need to work out. That said, I wish I’d made time for the comedy-usually enjoyable. Next cruise! Deal or No Deal was fun-as usual. The free cruise giveaway has been reduced to 5-day cruise (raffled off at Bingo)-disappointing and probably not worth missing tanning time to enter. Even 7-days is not enough! The Bliss has added laser tag and go carts-which to me is space that should be used for more sundeck chairs. Plus, it attracts children-not a demographic important to me. Spice H20 appears slightly smaller. The hot tubs by the pool have been moved to the deck above the pool on this ship. There appeared to be two adult pools (honestly I spent no time by the pools as that chaos is not something I enjoy). I do think putting the hot tubs on 17 makes the deck that people walk/jog on a bit too wet. White Hot Glow Party is no more. I did not check out its replacement (Caliente?). I hope they bring the white glow party back by popular demand. Overall, staff were amazing, as usual! Love Maltings Bar and my friends seem to really like the Mojito bar. I made new friends-courtesy of the solo program. Observation lounge is massive and a beauty. Can’t wait to cruise again! Read Less
Sail Date: February 2019
I was aboard the Jade for a 6 day sailing last week (Feb 2019) I frequently cruise with NCL and I love their staff and all the amenities NCL offers On my recent cruise however the word DISAPPOINTMENT doesnt even begin to describe my ... Read More
I was aboard the Jade for a 6 day sailing last week (Feb 2019) I frequently cruise with NCL and I love their staff and all the amenities NCL offers On my recent cruise however the word DISAPPOINTMENT doesnt even begin to describe my emotion. My cabin was VERY well kept and clean. I found it very charming compared to the super vessels I have been on. Dining in the specialty restaurants is always wonderful and never disappoints. The shows which highlighted the acrobatics of 2 wonderful performers was outstanding. Service on NCL also is top notch. I love the fact that corporate WANTs staff to engage with guests. Two of my favorite staff membes were my cabin steward and a server in the Atrium Now for the not so great-----I was Extremely disappointed with the solo program. Our solo coordinator was given NO support by cruise director. The cruise director was present on the first sea day when I addressed the solo program and he did NOTHING to improve things. The solo coordinator was charming and tried very hard but with no suppport was unable to produce the type of solo program I am used to. I was shocked at cruise director's's disinterest in light of my wonderful prior experiences with solo get togethers on other ships. NCL was the pioneer and IS the leader in recognizing that solo travelers are one of the fastest growing demographics in the travel industry; one would not know this however from the Jade program. I HOPE with a new staff member who just came from the Breakaway coming aboard things will change for the better. I know one solo who told me she will not sail NCL again because of her dissappointment with the lack of activities, inabaility to book shows or dinners, etc for the solos. The fault lies with cruise director and NOT the solo coordinator Read Less
Sail Date: February 2019
I chose this cruise as I always wanted to do so but was never able to because of work and family commitments, mu only regret is that I did not do the cruise sooner :(. We embarked on the 11 February 2019, remember to get to the ... Read More
I chose this cruise as I always wanted to do so but was never able to because of work and family commitments, mu only regret is that I did not do the cruise sooner :(. We embarked on the 11 February 2019, remember to get to the embarkation port a earlier to avoid standing in long queues, the crew assisting with the embarkation was very efficient and directed us in a well manner, the entertainment also kept the queue occupied...it was amazing to see the elderly and disabled being assisted immediately. I did not book the trip so I was not aware of the "Easy On Board" system which allows quick embarkation for a fee, next time I will make use of this service. MSC makes this cruise exciting beginning to end with the photographs which can be purchased on board. I was amazed at the luxury of the ship as we entered, the welcome by the employees and the continuous reminders of what is required and the friendly smiles deserves a "thumbs up" Collection of vouchers (Drinks, water, etc...) which can be purchased with your booking was easy , also note that vouchers can be purchased on board as well. It is advisable to purchase the vouchers as part of the cruise package... I was a bit disappointed with the cabin being small but as I previously stated I did not book the cruise and will definitely book a cabin with a balcony on my next cruise.. The housekeeping service is excellent as the cabins were cleaned out twice daily. The Buffet is excellent with a huge variety to choose from and also includes a Halaal food station. The dinner at the restaurants was also good with also an option of a Curry menu for the spice lovers. The service from the waiters is exceptional The one thing that I most enjoyed was the entertainment and activities especially the world class daily shows at the theatre. The show at the theatre must not be missed by anyone... The Port and shore excursions was awesome, I would recommend that you book your seating spaces etc...with your cruise package, once again I was not aware....but will definitely do so next time. Also get your tickets to the islands early instead of waiting after breakfast to really enjoy the islands. Pomene was extremely hot, the one negative was the water package at Pomene we received 1x 500ml water instead of the 1.5 lt water which is purchased on board, MSC should have taken a decision to sell 2 x 500ml of water if they did not have 1.5lt.... Getting back to the ship was a nightmare due to standing in queues in the heat and passengers cutting the lines claiming their family were already in line and the crew did had poor control over the passengers and whom were next in line...there should definitely be a drinks station at this area for passengers to purchase water etc.. whilst in the queue. I love reading and the ship has a library but with limited selection of English books...this could be improved. Overall experience was 10/10...I loved every minute of the cruise and proud to say I have been bitten by the "Cruise Bug" and am already planning my next trip.. Well Done MSC Musica for a beautiful experience..... P.S....the ship cruise is for partying and having fun...... Read Less
Sail Date: February 2019
Myself and my mom (who is 78yrs old) went on the trip. From the start of the trip till the end was AMAZING, the cabins was comfortable and spotless. The entertainment stunning. I am encouraging all my friends and family to go on one of the ... Read More
Myself and my mom (who is 78yrs old) went on the trip. From the start of the trip till the end was AMAZING, the cabins was comfortable and spotless. The entertainment stunning. I am encouraging all my friends and family to go on one of the MSC cruises. It is truely value for money entertaining a great experience.The food was well divine. I would go on a MSC cruise any time instead of booking a holiday at a hotel where you still had to worry about meals. The drink packaging that you can buy online before the trip really adds that extra value for money. The staff are friendly and always have a smile on the faces and willing to assist you with anything. The baristas was most friendly of all. I was also very impressed with the upgrade of the Portuguese Island, so much better than when i visisted in 2011. Thank you MSC for the amazing memeories Read Less

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