Guest service was not great, I called three times the day we arrived on the boat to let them know that there were four people in our room and the room was only set up for three. They didn't come until 9:30 that night. Since then it's been a downhill struggle. By the second day our room was out of toilet paper. In the morning I called and asked for more toilet paper to be brought, we came back to ...
We've cruised on Princess, Celebrity, Costa, Oceania, and Holland America, among others. Princess has always been our favorite, but they've really upped their game from great to outstanding - this cruise has Princess squarely at the top of our list. We moved to Platinum status after this cruise, and it was a real delight that this one is the one that got us there. The food was EXCELLENT. ...
Excellent cruise.loved the stops- getting in on and off the ship was super easy and convenient. I appreciated that, the accommodation was lovely. We had a balcony room and that was great, staff was phenomenal and the food was top notch!!! Thank you for having a vegan menu it was awesome.The alchemy bar was lit! Really the best drinks were made here. All of the bartenders were amazing. I loved this ...
Overall great ship. The pros: great food and great venues. Many different areas to visit. Also very modern decor. We especially loved Emeril's (awesome jambalaya and beignets) and Teppanyaki (great food AND entertainment). The cons: disappointed with Chi-Bang (tiny food). Small servings! Also really disappointed with Heroes Tribute Bar (there is no bar there - the Pig and Anchor "Watering ...
We have been on over 10 cruises & this was by far was our worst cruise experience. We did 2 Carnival cruises this summer, which were outstanding. So, many things went wrong with this one and we received no help from Royal Caribbean. A week before our departure I noticed that we were put into 2 different dinner times. We are a family of 6, our children are 8, 11, 14 and 16. We had to have 2 rooms ...
One of the best vacations EVER! The staff at Virgin are so incredible especially Karina our Rockstar agent!
She was so professional and accommodating on both of our voyages (we sailed back to back April 7-17! Gabriel was great too! We are definitely planning another voyage for next year!
The food was delicious, our suite was a “cheeky corner suite” with an aft balcony which I highly ...
Overall, my husband and I had a great trip. The excursions were fantastic, the room was great and the staff are very personable. However, being a young married couple without children, there is very little entertainment catered to our generation.
Most of the entertainment was for the elderly or for young children. Unless you wait later in the night then there are a couple of shows or parties, ...
This was my second cruise, but first with Virgin voyages. Loved the overall experience and vibes on this ship. Food wasn’t the greatest, far as selections to choose from and taste wise. Some of the choices were a bit on the dry side. I didn’t like having to keep track of my bar tab for drinks, to keep track of what I had left. I purchased $850 total in bar tab, this included bonus bar tab, too. ...
Bathrooms -Well let’s just say for women not enough for us, the waiting game to see if ten people in-line for two- three stalls ??? Hope your bladder is strong ( just saying) The men’s bathroom well one stall if lucky two stalls you hit the jackpot the automatic doors stay open when the men are urinating just might not have door at all. The food you have got to be kidding same food on different ...
Virgin is a wonderful cruise experience! The food is amazing and the entertainment is top notch! Cabins are spotless and the entire ship is clean and well maintained. The crew is friendly, welcoming, and helpful.
This was my second cruise on Scarlet Lady. I came back because I loved it so much.BUT…. I was so disappointed that the seamless embarkation process was gone this time around. Our ...