First cruise. Not too bad, but not outstanding. The absolute highlight onboard is the staff. All staff are extremely hard working, polite and professional. This is from the cleaners to the entertainers. People like the cruise director are fun and don't mind being silly to get a laugh from passengers.
Being our first cruise, we were a little overwhelmed on boarding and there are no clear ...
RC employees are most likely to assure you fall in love with their customer service. You may not love the ship; Enchantment of the Seas but, you'll definitely have the most memorable moments of how each of the staff members are extremely detail oriented & know how to multi task all while catering to your needs & wants. Wahyu was a gem as he remembered my entire family drink orders & personal ...
We are avid travellers and have been on numerous cruises including many with Oceania.
Here's an overview of our most recent cruise with Oceania on the ship Regatta.
The food is very good when it comes to your table hot. There were a few times in the dining room when the food was luke warm and we were served food on plates and bowls that were chipped or damaged. The buffet food is hit or ...
We were on the Regatta from Australia to New Zealand, Fiji, Samoa x 2 and French Polynesia. My feedback is as follows:
1. Staff - very friendly and generally eager to please. However, tend to be a number who lack training, so service is variable.
2. Cabins - please don't pretend they are state rooms, it insults the passengers! Generally basic, but good enough, but shower area is tiny. Bigger ...
My husband and I sailed on what we call "the cruise to nowhere", being the 19 March 2024 Brilliance of the Seas "11 day "cruise to the South Pacific from Sydney, Australia
The cruise was meant to head to Lifou, Noumea, Mystery Island, Port Vila and Luganville for 11 days. In the end we only (just) got to Lifou - the other ports were cancelled and the cruise was cut short from 11 days to 8 days ...
I had great expectations before cruising with virgin resilient lady. now i would never choose to cruise with virgin again. The absolutely "not user friendly"app that had to be used to make reservations at every restaurant for meals was a nightmare. i couldn't change my booking if i needed to add another person without losing the time i had booked i.e. If i booked for 6:30pm for 4 people and ...
Embarking on our first-ever cruise with Virgin Voyages aboard the Resilient Lady, my expectations were high, but what I experienced exceeded even those lofty standards. Let me start by saying, "WOW!" Virgin Voyages has set a new benchmark for cruising, and I can't help but sing its praises.
1. Email Communication: From the moment we booked our cruise, Virgin Voyages impressed us with timely and ...
The hype about this ship led us to believe that we had chosen the perfect cruise. We were extremely disappointed in everything - cabin, food, and entertainment, the App. The best things were the pizza bar and ice creamery.
The cabin was tiny with cheap IKEA looking furniture. The RH side of the bed, had a large drawer (part of the sofa reconfiguration) but it made it a challenge getting out ...
What a beautiful ship, with top class chefs & customer service second to none. The choice and quality of food in the different restaurants was amazing. Our cabin was very comfortable and clean. However what ruined our holiday was renovation works on the decks for 11/19 of our holiday days. Outside areas were closed, there was distracting noise, workmen moving around the boat, dust and dirt, ...
A very mixed experience. Our first Scenic cruise but we have been on more than a hundred cruises from the large ship to luxury and expedition cruises.
The Scenic prior to cruise experience was unusual, sometime after booking Scenic sent an online medical questionnaire to be completed by your doctor which I did not wish to ask my doctor to do, on pushing back with Scenic, they seemed okay with ...