I had great expectations before cruising with virgin resilient lady. now i would never choose to cruise with virgin again. The absolutely "not user friendly"app that had to be used to make reservations at every restaurant for meals was a nightmare. i couldn't change my booking if i needed to add another person without losing the time i had booked i.e. If i booked for 6:30pm for 4 people and ...
The hype about this ship led us to believe that we had chosen the perfect cruise. We were extremely disappointed in everything - cabin, food, and entertainment, the App. The best things were the pizza bar and ice creamery.
The cabin was tiny with cheap IKEA looking furniture. The RH side of the bed, had a large drawer (part of the sofa reconfiguration) but it made it a challenge getting out ...
This Australian vacation was planned as a break from the gloomy winter in Olympia WA in the USA. We began our cruise in Brisbane Australia headed for a couple small islands in the South Pacific. First two days at sea;
This ship is showing its age. It feels very closed in compared with newer ships. The food selection and quality is below par. The servers are friendly and welcoming. I have ...
We have cruised other Carnival ships, but nothing as bad as this. Toilet stopped working for several days. Public areas smelled of sewerage. My GoPro was stolen, and when I reported it security stripped our room (mind you this was around midnight as well). My wife broke her finger on a shore excursion, and we caught both COVID and Influenza A. Our last meal in cabin isolation was a single piece ...
1. bathtub is mouldy, toilet smells like dirty public toilet. Made compliants but no improvement.
2. Everything on the ship aren’t being maintained and very dated, e.g. Pantry water tab (to wash hands) not working, not just one of them but every single one.
3. Staff need a lot more training, the worst customer service I have ever experienced on a cruise ship. E.g. in the Pantry, one of the ...
Will never travel on Carnival Luminosa again. Breach of privacy when we found evidence on our GoPro of a staff member going through our personal items taking a video of themselves. MAJOR BREACH OF PRIVACY!!
The staff at the sunset bar were extremely rude and weren’t happy when having to remake a drink that made wrong initially. The boat is old in the inside. Pools are small.
In the dining ...
This was the worst travel experience of my life. It was our first time on a cruise and certainly the last with Grand Princess. This cruise is suitable for 60 year olds and above only. The cruise itself is extremely outdated! I wouldn’t even say it could pass as a family cruise. 1 of the 3 stops they made over the 2 weeks was an industrial area. We even did a tour and didn’t even see much at all. ...
This was our first Regent cruise. We have previously sailed with Viking,Virgin, Celebrity, Holland, MSC, NcL and Carnival mostly in suites. We are childless couple in our sixties and started cruising in 2018.
We are active and enjoy great food and drink. We always enjoy ourselves.
This cruise was disappointing from the very start. The ship is older but not well maintained. The crew was ...
Positives: (1) we were on board within a half hour of arrival to the the pier. (2) my dh and i won 2 trivia contests which had actual prizes-bottles of champagne (3) the princess app on the phone was easy to navigate. (4) dravuni, fiji cruise port is outstanding and saved this cruise from being a zero.
Negatives: (1) no ac in our cabin for 3 days in the hot south pacific. Impossible to have a ...
We left our room late on the first full day of sailing which left us in a bit of a scramble to find somewhere to eat. After walking around the ship we couldn’t find anywhere that wasn’t going to take forever to get something. I asked the staff for assistance in finding something I could eat right away due to a medical condition I was starting to not feel very well and was basically told that’s all ...