This cruise is absolutely awful!! The food is terrible in all the restaurants including the specialty restaurants. The lady who is the cruise director is awful!! There is absolutely no entertainment!! Back to the food. They serve the same food in the buffet for lunch and dinner, everyday for 10 days!! Just awful!! Our suite was super comfy, but even the signature lounge had hardly any snacks and ...
Our Island Princess Cruise was scheduled with an itinerary from Dubai to the Red Sea / Suez Canal to the Greek Islands to Italy. Due to world events, Princess deleted the itinerary and substituted a new segment from Cape Town to Rome through the eastern Mediterranean.
This was our 45th wedding anniversary trip and we had targeted the Greek Isles as a bucket list item to check-off. Princess ...
I have sailed with MSC in 4 different ships in the past, Splendida, Poesia, Euribia (the best so far) and lastly World Europa which was a huge shock!
I don't even know where to begin on how awful the whole experience on this ship was. The staff was so unfriendly and always angry with everyone (guests and their own colleagues) there are a few exceptions of course but these were hard to find ...
We were staying in cabin on the 11th floor with infinity ocean view boarded at Palmero with fantastica experience.
Issue 1: They do not clean you window. We were stuck with a dirty window for 5 days without anyone cleaning. When you complaint the room attendant say she promise they will clean on the next day. When next day comes they do not clean them. The window is dirty from them cleaning ...
The ship looks beautiful and really modern, was very impressed on the 1st day; then things got worse:
When the sea was rough and very windy, the ceiling panels made such loud sounds that we couldn’t sleep. They listened to the videos for 3am, 5am with the loud noises; but still need to wait until it happens again and checked by the carpenter before we can change cabin. We were already near the ...
My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...
We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...