Staff is great and they out of their way to please customers.
Food is below average and repeats every day.
Ship layout is amazing and provides feeling of a smaller ship. Nothing is ever crowded.
Reserve balconies are good for one person. However the room a spacious.
Spa wasn't fully ready.
Onboarding was smooth even for a large ship.
Cost management is very obvious. Big shows ...
1) No production shows. The arena isn’t ready and actors need to rehearse. Everyone was given a $60 credit.
2) Santorini port visit was cancelled. Something about the cable car in town was undergoing maintenance. Crete was substituted.
3) I’d suggest making dinner reservations each night in horizons level 6 or 7. Then if you want to go to a speciality restaurant jsut cancel the horizons ...
Booked on 3rd cruise, ended up on 1st cruise. Feb 14 cancelled with four day’s notice. No communication from Princess. Would have cancelled if we could but they had our money. Ended up on a ship that was not ready to sail. Obvious cash grab by Princess. It was a bait and switch. All large performance venues closed. Many on deck amenities closed or broken. They did work tirelessly to fix stuff and ...
Free balcony casino player offer. Cabin lovely - glass shower enclosure, sofa, comfy twin beds, adequate closet and drawers. Still winter in Europe so balcony not used. Shows with guest performers in atrium seen on three levels. A few standouts but no theater experiences in arena. Area 19 closed. Buffet extra crowded and noisy at B&L. 7:30 deck 6/7 dining rooms had long lines waiting to be seated ...
Looked forward to sailing on what was promoted as a fantastic ship. However. venues too closed in a nowhere for a quiet drink before dinner as everything took place in the piazza. On Plus package and ket getting charges fro drinks I never had. No shows, No Park 19, No Dome events. this list could go on. Even paid a supplement for speciality and was charged service charge on top of that.
Do not ...
We picked this cruise originally as it was to be the 3rd cruise on Sun Princess as it turned out it was the inaugural cruise which was more expensive at the time of booking but we felt by the 3rd cruise all would be working what a mistake!!!
Princess should have let us know before we travelled that the theatre and park 19 would be unavailable to us instead just giving 60$ each when we on board ...
Imagine this scenario: Princess Cruiseline sends out an email to booked passengers for the 2/28 Inaugural (by default after 2/8 and 2/18 were canceled) cruise. The email discloses that, despite their best efforts, the ship just isn't quite ready yet. Never the less, they have decided to sail as planned vs canceling outright. This fantasy email gave passengers the option of rescheduling to a ...
I went on this cruise with relatives who were celebrating a big anniversary and I was in a solo studio. This was my first time on the Epic and I had a great cruise but my experience was likely very different from others who sailed on this ship recently. Reasons for this may be because this cruise had fewer people on it than others recently and it seemed as though there was a lot of new staff. I ...
I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
We were staying in cabin on the 11th floor with infinity ocean view boarded at Palmero with fantastica experience.
Issue 1: They do not clean you window. We were stuck with a dirty window for 5 days without anyone cleaning. When you complaint the room attendant say she promise they will clean on the next day. When next day comes they do not clean them. The window is dirty from them cleaning ...