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Cruise Ratings
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Sail Date: March 2019
7 day Eastern Caribbean in a Signature Suite -Lido has both carpet and tile floor and very heavy chairs. Lots of scraping from tile area must be heard on deck 8. You can order drinks in Lido by pushing a button on your table!! ... Read More
7 day Eastern Caribbean in a Signature Suite -Lido has both carpet and tile floor and very heavy chairs. Lots of scraping from tile area must be heard on deck 8. You can order drinks in Lido by pushing a button on your table!! Portions of balconies on deck 8 are visible from window tables in some sections of Lido Muster drill at 3:45 on first day forced 2900 pax to interior stations on deck 2 and 3. The 12 elevators were packed at the conclusion for well over an hour Happy hour was only on deck 2, Crow's Nest was quiet as a morgue First 3 days martinis had large olives stuffed with blue cheese Crow's Nest coffee Bar opened at 8 am not 7 Signature suite closets are lit when the their door is openned Room fridge is covered by solid door causing quite a bit of heat between fridge and door Delivered room breakfast have new costs for...Steak&Eggs,$9.50, Kick Start, $4.95 and Smoked Salmon Benedict, $7.50 Room shower has wand, rain forest head and side jets. No night light in bath room. Qtips and cotton balls in jar between sinkRound ship's clock on wall by bed that was adjusted by room steward We ate 33,921 eggs while travelling 2013 miles Please if you bring a book leave a book Enjoy Bob Read Less
Sail Date: March 2019
We have sailed on 9 HAL cruises over the last 5 years for a total of 103 days. This new ship was very disappointing for us. *The ship seems crowded all the time and there are lines for everything, food, ice cream, hamburger bar, ... Read More
We have sailed on 9 HAL cruises over the last 5 years for a total of 103 days. This new ship was very disappointing for us. *The ship seems crowded all the time and there are lines for everything, food, ice cream, hamburger bar, pizza bar and dining room. We waited a very long time for burgers at Dive In and for a reuben sandwich at the pizza bar. *The promenade deck was so disappointing. It is extremely narrow and sometimes its single file areas. There is no view of the sea as you walk because the lifeboats are hanging right next to the railing. We have never experienced this before. *Most of the servers and table assistance crew were not very helpful or friendly. There were a few exceptions of people that were happy everyday and greeted us. Mary and Herlina were exceptional. *Extremely hard to find a lounge chair at the pool or back of ship if you were not out there early reserving a seat which isn't allowed but happens. *It was very hard to find a quiet place to read or relax. The TV in stateroom was excellent as far as size and quality but hard to figure out how to find things to watch. There was not much navigational information as there has been in the past. It's nice to know how far to the next port and have better information provided. We won't sail on this ship again!! Read Less
Sail Date: March 2019
My family chose this cruise because we wanted a 5 day cruise and we love Amber Cove. We have been on 10 or more cruises. We don't have high expectations. We just love to get away and relax and enjoy cruising. The Sunshine is in very ... Read More
My family chose this cruise because we wanted a 5 day cruise and we love Amber Cove. We have been on 10 or more cruises. We don't have high expectations. We just love to get away and relax and enjoy cruising. The Sunshine is in very good condition for an older ship. Here goes my opinion. The ship is much to small for the amount of people on board. It has been re-furbished. The serenity deck is awesome. The Havana Bar area is beautiful. The Lido marketplace have the least amount of food options of any cruise I have been on. The lines for Mongolian Wok and Blue Iguana at lunch were terrible. We noted some people waited as long as 30 minutes. Guys burgers are great. Crowded but the line moved fast. Main dining room good on the one night we attended. Had my time dining. No wait if you go early. Main pool area too small and not enough chairs for amount of passengers. If you went to a show you need to go at least 30 minutes early to get a seat. Very small area. I don't smoke but some family members do. Smoking area on deck 10 very small with very limited seating. The staff was pleasant but obviously to busy to be very personable except for our room steward who was great. Cruise Director was Mickey and he was great. Amber Cove is very beautiful and relaxing. Grand Turk seemed like more locals were following you around on the beach and harassing you to get chairs etc. I would definitely suggest an excursion at this port. I will continue to Cruise again with Carnival but not again on the Sunshine. Read Less
Sail Date: March 2019
We were looking for a holiday away from strollers and screaming kids... and Holland America seemed to fit the bill. Catering to an older crowd is their forte. But this was significantly older than I was prepared for!! One of the things we ... Read More
We were looking for a holiday away from strollers and screaming kids... and Holland America seemed to fit the bill. Catering to an older crowd is their forte. But this was significantly older than I was prepared for!! One of the things we have long associated with cruising was incredible entertainment. This ship had little of that. And what they had did not coordinate well with the dinner seating times in the main dining room. With the late (read 8pm) dinner seating, our only option was to go to the “show” at 7... which meant you needed to arrive by 6:30 to get a seat... which meant you needed to be back in your room by 5:00 in order to shower and dress... Not exactly the relaxing dinner I was hoping for. We thought that choosing a regular dinner time and an assigned table would give us an opportunity to meet fellow passengers and enjoy some lively conversation but that was not our experience. Dinner companions with respiratory illness should eat in their cabin!!! Dinner service was decent but there were significant delays between courses. The food was flavourful and the menu varied. Overall the food was what I expected. And way better than any all inclusive resort I have ever been to. Our cabin steward was friendly and eager to please but not the best at cleaning... oh well. The ship is new. And looks it. But I was expecting more luxurious appointments throughout. New will only last so long and then there will be little to recommend. The three main “lounges” where there was live entertainment every night are all adjacent. This has both pros and cons... if you don’t like one, it is a short walk to the next but the music from one “bleeds” into the next. Sitting in the back of one room often meant you could hear what they were playing next door through the walls. Overall, we had a pleasurable holiday. No one wants to complain too loudly about their cruise. Did HAL blow my socks off? No. Will I sail with them again? Maybe... when I’m 80. And I too may bring my walker. Read Less
2 Helpful Votes
Sail Date: March 2019
Hi everyone: I have previously reviewed my cruises on Silverseas, Crystal, Oceania, Regent and Seabourne. This time, we figured “OK, so we won’t eat steak and lobster every night, let’s save some money and try Royal Caribbean.” ... Read More
Hi everyone: I have previously reviewed my cruises on Silverseas, Crystal, Oceania, Regent and Seabourne. This time, we figured “OK, so we won’t eat steak and lobster every night, let’s save some money and try Royal Caribbean.” We were pleasantly surprised. As my title suggests, despite the fact that the ship was full to capacity—well over 6500 people, you would never know it. The ship is so large that you never get the feeling that it is too crowded. Don’t get me wrong: it is crowded, but not in a negative way. And, they did serve lobster tail on one night and sushi grade tuna steaks on another. I usually concentrate on the food on my reviews, so let’s start there. Breakfast is nearly identical to the much more expensive cruise lines. The only differences I noticed were no fresh juices and no pure maple syrup. The Harmony even had fresh salmon, but it was definitely of a lower quality than in the high end ships. Other than those items, the choices for breakfast were identical to Oceania, etc. Lunches were superb as well. True, there were no large shrimp, tuna steaks and lamb chops as can be found on the high end lines, but that aside, the lunch options were not that different. Plentiful salads, pizzas, and enough entrees—chicken, pork, seafood and beef—that you were sure to find one to your liking. Desserts were definitely cheaper than on the pricier cruises but I always found at least one I liked. And the cookies were identical to those on Regent and Oceania. Dinner is where the differences begin to show: while I was always able to find a delicious option, the expensive entrees such as tuna steaks, lobster tails, lamb chops, filet mignon and fresh salmon were not available every night as they are on the more expensive lines. The side dishes were much more limited as well. We seemed to get whatever vegetable and potato the chef felt like serving. There was always a fish of the day. Desserts were good but limited. There was no “tea time”; a highlight in Oceania and Regent. At the bottom of the dinner menu every night there were steak and lobster options for about $30 extra. You could order these every night and still end up paying a fraction of what a high end cruise would cost. The Harmony is a kids friendly ship and there were tons of families with younger kids. The clientele was definitely predominantly “middle America”, FYI. All in all, a good experience. Like Norwegian and other similarly priced cruise lines, RC does charge for everything. This is in contrast to some high end cruises where everything is included. I imagine that the average cruiser had a bill well in excess of $1000 for alcohol, excursions, specialty restaurants, etc. I don’t drink, only went on one excursion and my extras were 350. (The super fast internet was about 170 of that. Yes, you can even stream videos.) My daughter only drank and went on one excursion and her bill was close to 450. You can see that we “hardly spent” and it totaled almost 800$! You can also get a slightly cheaper super fast internet without the streaming option. Our cabin was spacious. Plenty of storage space. Amazing water pressure in the shower. I guess that is what the newer ships give you. Staff was every bit as polite and courteous as on the expensive ships. Large well equipped gym. There is a charge for the sauna and steam room. Surprisingly no spin classes or bikes. Read Less
Sail Date: March 2019
I chose this cruise for many reasons: dates, ports, ship offerings and price. There were 4 in our party (2 adults, 2 kids ages 13 & 10). We stayed in a Balcony cabin on Deck 14 mid-ship. The ship is beautiful and there are lots of ... Read More
I chose this cruise for many reasons: dates, ports, ship offerings and price. There were 4 in our party (2 adults, 2 kids ages 13 & 10). We stayed in a Balcony cabin on Deck 14 mid-ship. The ship is beautiful and there are lots of things to do on it. Nobody should have had a reason to be bored on this cruise. The website photos and video are a true representation of what we saw and experienced on our trip. We are pretty easy travelers. We like clean, comfortable sleeping quarters, good food, and drinks in our hands. We also like there to be answers to our questions should we have some. MSC did a great job with the clean, comfortable sleeping quarters and good food. Where they lacked was bar service and communication. We rarely had a drink in our hands. The bars were greatly understaffed for the number of guests on board and the size of the drink menu. Also, if you dine in the main dining rooms, prepare yourself for water and wine. There were a few evenings we placed orders for soda, beer and mixed drinks but they never arrived. Many bartenders could not understand a drink as simple as a 7 and 7, a screwdriver, etc. A couple of times we tried to explain what was in it and they brought us only what they understood. Pool towels are provided in your cabin. There is 1 towel exchange and it is on Deck 16. It closes at 5:00 each day. The last pool closes at 10:00pm. Our cabin did not have pool towels and the towel exchange attendant couldn't understand that we had no towels to exchange because we had no towels to begin with. This went on for 2 days. On Day 2 I finally got firm and used as few words as possible to express that we have no towels. He handed me 2 towels, wrote my cabin number down and told me to have them back by 5:00 or we would be charged $20/towel. On Sea days we never found an available pool chair prior to 6:00pm. There were many chairs without people in them but people were saving them in case they came back later. Jungle Pool was open until 10:00pm but the bar alongside it closed at 6:00pm. To get drinks of any kind after that, you had to go to another deck and wait. Guest Services was not easy to communicate with as English was not the first or a fluent language for many of them. We were told 4 different ways by 4 different reps how to place an external phone call to the US. We finally had them dial for us. I had 2 other questions and they responded by handing me instruction sheets to answer my questions. We enjoyed our excursions. We felt the port stops were too short with the exception of St. Thomas. That was a full day stop. There were few Americans on this cruise. It was difficult to meet and visit with people because of that, especially for the kids. We finally stopped trying to initiate conversation and only initiated conversation if we could hear them speak English. We spoke to some English-speaking Amercian and Canadian guests we met along the way. We all shared the same opinion: beautiful ship and good food but the bar service and communication barrier prevented it from being a really great cruise. Read Less
Sail Date: March 2019
Another great cruise on RCL. We had a four night dining package which may or may not have been excessive;) Kids liked Adventure Ocean and Optix, the teen club. Great service from all we encountered! I was worried we wouldn’t like this ... Read More
Another great cruise on RCL. We had a four night dining package which may or may not have been excessive;) Kids liked Adventure Ocean and Optix, the teen club. Great service from all we encountered! I was worried we wouldn’t like this ship as much after taking two trips on the Harmony but I was pleasantly surprised and reminded of why people sometimes choose smaller ships- ease of getting around! The pools were never too busy and the kids area wasn’t ever too crowded for my kids. They loved the flow rider and the water slides. I’m glad RCL has added those slides to even these smaller ships. This is the second time we have done this itinerary, four stops in a row with 8 days total. It’s my favorite... now we are ready to go longer than 8 days!! The food everywhere was great, in my opinion. The pastry chefs knew what they were doing! Chops Grille needs more kid friendly options for appetizers though. All the servers in the main dining room and specialty restaurants were so kind to my girls, it was very sweet. All in all I would 100% recommend this cruise to anyone. Read Less
Sail Date: March 2019
Just got back from this cruise and since I have a few big + and a few big - I thought it would be useful to provide a review. We travelled two families and we are from Europe (Sweden) and we have been on one cruise previously. Dining ... Read More
Just got back from this cruise and since I have a few big + and a few big - I thought it would be useful to provide a review. We travelled two families and we are from Europe (Sweden) and we have been on one cruise previously. Dining - quality in a la Carte restaurants included in all inclusive was way below expectations given Norwegians reputation. Service in restaurants - this was probably the worst I have ever experienced. They got orders wrong. They left us sitting with finished plates. They were very rude also in situations where we were not being critical (rolling eyes, looking away, sighing etc). Pool deck - terribly crowded and impossible to get a sun bed if you arrive later than 9 am. Costs - from the outset it feels that Norwegian is doing their best to milk more money from their guests. There are many additional costs. Youth club - very nice, friendly, joyful and imaginative staff. Our 4 year old loved this!! Read Less
Sail Date: March 2019
This was my first cruise, so I didn't have anything to compare it to. That being said, I've stayed at many high quality all-inclusive resorts. I was very disappointed by the Bliss, the staff, and the overall cruise. Firstly, ... Read More
This was my first cruise, so I didn't have anything to compare it to. That being said, I've stayed at many high quality all-inclusive resorts. I was very disappointed by the Bliss, the staff, and the overall cruise. Firstly, the staff looked MISERABLE. No one was happy. I felt like a burden to the waiters and bartenders when ordering. No one had a smile on their face and when it was time for me to place my order, I was pointed to and oftentimes not even talked to. It felt like a hole-in-the-wall bar on a busy Saturday night. The layout of the cruise ship and lack of elevators was maddening. Most of the restaurants were in inconvenient locations and were LOUD. This ship needs many more elevators. We often gave up after 5-10 minutes of waiting and took the stairs. Next, the casino was an absolute sham. The dealer at the roulette table missed my winning bets TWICE and the blackjack dealer was tipping off other patrons at my table. I've never seen this type of thing before. It was absolutely sickening. Next, the pool area was a joke. There was ONE pool for 4200+ passengers and ALL of the chairs were filled up all day, every day. I hated how the hot tubs were an afterthought and tucked away from the pool. They--no surprise--were also always filled up. The shops on board were a complete rip-off. The prices were super inflated and the employees were rude. They all-but rolled their eyes when I asked to negotiate a price. NONE of the staff members were memorable, approachable, or friendly. NONE. It was like I was a guest at a busy restaurant and was an inconvenience to them. I didn't feel welcomed. Also, I never once met my room caretaker. I didn't even know his name, or did he even wave to us when we were around. I was also very disappointed by the port stops and excursions. I didn't at all feel like I got my money's worth. All of the port shops were tourist traps and were way too expensive. No one there was friendly either. Furthermore, it was NEVER explained which ports required an ID for re-entry into the boat or what to expect at every stop. As a first time cruiser, I could've easily forgotten my ID and then not allowed back on the boat. I was not prepared for this. The entertainment was awful. If it wasn't for Jersey Boys, I'd call it high-school drama level. I left this boat frustrated, ripped off, nickle-and-dimed and completely unsatisfied. It makes me never want to cruise again and that deeply saddens me. Pros: * Dining options * Great food, all the time * Go-Karts * Jersey Boys was great * Great, clean balcony room * Beautiful ship * Onboarding/Offboarding was quick and easy * Great wifi Cons: * Unhappy, defeated staff * Service was slow and sloppy * Casino was a sham * On-board shops were a scam * Ports were forgettable * Not enough elevators. Not even close * Pool area was small and lacking. No chairs available * The entertainment was downright embarrassingly bad * Daily activities were poorly put together and lacking in quality * Ship layout was...weird... to say the least Read Less
1 Helpful Vote
Sail Date: March 2019
We went on SOTS with high expectations considering the price we paid. After we booked, we were disappointed to review the beverage package price. It was 1100$ for 2 adults to get the deluxe package. Then the number of restaurants you ... Read More
We went on SOTS with high expectations considering the price we paid. After we booked, we were disappointed to review the beverage package price. It was 1100$ for 2 adults to get the deluxe package. Then the number of restaurants you can eat at are limited. Windjammer and main dining room are included. You may also have a slice of OK pizza at Sorento, or grab a quick snack at cafe promenade. As for the rest, you have to pay extra and they were fully booked when we tried to go. Food at the main dining room was average at best. My pastas on a busy Tuesday night are better that what we were served, for instance. It is very annoying to pay a huge price and get that kind of food. Basically, good food is not included in the package and even if you want to pay, you have to schedule in advance. There are a lot of extras on the ship. Kids wanted to watch a movie at night in our stateroom while we went to an adult show. We paid 12$ for a movie that was on Netflix, plus 6$ for popcorn. This is abusive. The configuration of the dining rooms are confusing. Spoons are not with the soup, dressing for salad is not with the salad, etc. Except for deck 15, water is hard to find on the ship. You are not allowed to refill your bottle of water, for public health and safety issues! They give you plastic bottles instead, which is a huge environmental fail according to me. Toilets are difficult to find. On the Promenade, you have quite a few restaurants and you have to go all the way to the staterooms to find one single toilet. You have to adjust to the ship schedule. When on holiday, you don't want to follow schedules. Yet, zipline is closed between 12h to 2h, and so is the kids club. I never managed to do the wall climbing, as we were never on schedule. You'd better carry your running shoes, shorts and t-shirt with you when you go to the Abys and zipline, otherwise, you will be sent back. We never managed to do the laser tag. It was already fully booked on Wednesday for the whole week. Essentially, all we could do during the day was the pool and slides. It get boring after a couple of hours. SHOWS are excellent. We loved the aqua theater show, as well as the comedy show. The pianist was excellent, and so was the bands. We were very impressed with the quality and the talent. Karaoke was fun too! The beverage package was expensive and red wine was warm. There is very little selection. If you like French or Italian wine, you will find it hard to find. Otherwise, you have to go to Vintage and pay extra. Service is top. Kids club is very basic. Just a playroom with computers. No multilingual personnel when we tried to go. We couldn't enjoy it. Solarium was the best, but we only managed to go for 15 minutes because it is for 16 YO and more. Food was good too. Read Less

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