To be fair the choice of this cruise was mine, to celebrate a significant birthday and then explore a part of the world I have always wanted to see. The itinerary was very attractive, as was the price when we booked. I was also drawn to the size of Westerdam, being a small ship. First things first, the lead up to the cruise was a daily argument with Holland America over needing visa's for some of ...
Visa Services: told to get a Chinese visa by Holland at a cost of $1000; ship offered them for free while underway. Guest Services barely apologized and offered no compensation. Excursions: over half the guides didn't speak English well enough to answer questions or give commentary, visited sites were repetitive and boring. It was clear Holland had done no quality control on their excursions or ...
I booked Costa Serena Cruise from Malaysia (Port Klang - Penang - Phuket), travelled on 19-22 Jan 2024 and I felt this was the worst cruise experience ever. I paid USD1000 plus (premium balcony) for 2 pax. RC and Genting Cruise rooms facilities are far better. Costa rooms lack toiletries, with only soap and pulp body shower gel (syampoo/body gel all in) available, a small bathroom, no coffee ...
All staff were very friendly.
What is not good? Almost zero outdoor, pool deck activity! Only once every two weeks some food or live music on the pool deck. No music anywhere when the show is on. Some harbors bad stops such as in Java. Excursion some ok, some just hours of bus drives. Worst: Horrible wifi! If you are not retired and need to work some online: Do not use Regent! They advertise ...
This was the first time our family have ever gone for a cruise.
Hwajing the organiser in working partnership with costa - bad management. With thousands of guests checking in, all stuck at the dining area with the reason with (rooms were not ready yet) it was chaos.
Rooms carpet bit smelly & dusty, toilet is bit clogged
Food was really not fantastic, we are vegetarian and the choice of ...
We were looking forward to this.....a lot!
We had booked a similar itinerary with Ncl 2 years prior and they simply pulled the cruise. No explanation, it just went. Forgot about that when we booked this. Gradually, this became a different cruise to what we had booked. ports disappeared, shore time shortened. Overnights stops became at sea days! Anyway, we were determined to enjoy Asia, and in ...
Booked this cruise as a 60th birthday celebration, and was very disappointed that on final payment we received the itinerary changes. I emailed NCL in December without a reply (this is now standard NCL customer service unless you email the upper management) We then received further Itinerary changes just a couple of weeks before departure. As I had paid for an overnight hotel in Singapore to ...
Joined the ship in Singapore, embarkation a bit clunky not as smooth as others we’ve experienced but overall ok. Luggage delivered promptly and all in tact.
We had a balcony stateroom on deck 8, pleasantly surprised by the size and particularly the shower was much better than many, plenty of room. Lots of storage in our room, AC worked well, spacious balcony with comfortable chairs, very large ...
Wanted to visit this part of Asia.
Started off in Singapore with 2 nights in a hotel, loved it but very expensive.
Arrived on Solstice and first impressions was she is getting old and quite run down. Cabin furniture old and worn and balcony really shabby - chairs not at all inviting. Beds were comfortable and linen clean.
Most of the ports we stopped at were industrial, with a couple in ...
We are on a cruise in Asia from Singapore to Hong Kong and have to describe the experience as distinctly average. The staff are great and the food is plentiful.
The boat is ok if a little old fashioned and frayed at the edges.
However what we found quite remarkable is how things you would expect to be part of an expensive all exclusive package are extras. Wow do they know how to charge: ...