Alaska Cruise Reviews

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Empress not up to standard of American Queen

Review for a U.S.A. Cruise on American Empress

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Ann from Alabama
2-5 Cruises • Age 70s

This company has gone down hill. This was our second cruise with American Queen. We took the Queen from New Orleans to Memphis in Nov 2019. It was amazing; great food; great service; great tours. We were so excited to go on another cruise after the success of our first one. We were so disappointed with the Empress. Between the cruise and airfare, we (my husband and I) paid almost $10,000. ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! We are pleased to hear that the scenery was amazing; however, we are disappointed to hear about the dining experience and the cancelled tour on Monday that...

Sail Date: November 2023


one of the best cruises we had

Review for a Panama Canal & Central America Cruise on Norwegian Sun

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ikoolu
10+ Cruises • Age 70s

Just completed 20 days on the sun from Seattle to Fl. First off we had a penthouse i bedroom rear facing suite on the 10th floor that had a very large deck with two chairs and two loungers with thick and comfortable pads. The room was ok - the shower wad small to fit the 6 foot tub. The living room needed an extra chair and bigger table for eating on but we just bough in a deck chair. The bed was ...
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Sail Date: October 2023

Cabin Type: Penthouse with Balcony


Never NCL again!

Review for a Panama Canal & Central America Cruise on Norwegian Sun

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Brendals
10+ Cruises • Age 70s

We choose because of the itenery. Ship was very clean & crew very friendly. The food was horrible ! Corn & ham on pizza only 1 example. Entertainment I have seen better at high school level. Pool Entertainment was funeral music. They asked us to buy a cruise pkg of $3k upfront lump sum to guarantee them 12 cruises. NO! there was a port cancelation & the refused refund of the port fee. They ...
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Sail Date: October 2023


Excellent Encore

Review for a Panama Canal & Central America Cruise on Norwegian Encore

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Cruiseawaycanada
2-5 Cruises • Age 60s

The cruise was chosen for destination and length of cruise I wasn’t sure how the 21 day cruise would be seeing I had not been on a ship for this lengthy duration. It was wonderful. I found with the longer cruise I never felt rushed to fit everything in or over schedule my time. The Breakaway has far more outdoor deck space that can be enjoyed with relaxing furniture. There are outside ...
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Sail Date: October 2023


Panama Canal 21 day from Seattle to Miami Oct. 29 - Nov. 21

Review for a Panama Canal & Central America Cruise on Norwegian Encore

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IamBogeyFree
10+ Cruises • Age 70s

This cruise was very disappointing. Of all my past 18 cruises this was the worst. I had sailed Norwegian twice prior to COVID and it was very good. We were very disappointed in the lack of service and poor entertainment likely caused by Norwegians cost cutting measures. Entertainment in the theatre was not enjoyable due to the lack of quality performances, repeated performances, and the ...
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Sail Date: October 2023


Fun Time on the Snake and Columbia Rivers, October 2023

Review for a North America River Cruise on American Empress

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runner19492002
10+ Cruises • Age 70s

Ahhh, American Queen voyages are always fun and this trip was our fifth. We have sailed on many occasions on large-ship ocean liners, European river cruises, and with AQV. Both of us are in our mid-70's and in excellent physical condition which makes traveling more pleasurable. Most passengers on American Empress are near our ages and many have mobility issues. This can often lead to slow ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for the review! We're glad to hear that you enjoyed your trip overall and appreciated the feedback you provided on how we can improve. We will pass along your thoughts on the...

Sail Date: October 2023


Great Food and Service - Everything Else Mediocre at Best

Review for a Alaska Cruise on Norwegian Encore

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CHansen1
6-10 Cruises • Age 60s

First the good - food, service staff, and drink package included were all good to very good. Now the bad - WiFi was poor at best (non-existent most of the time). Tips were included and paid for as part of the package I booked (about $350 beyond the $1,800 for the cruise) but NCL now adds $20 per day per person for an additional almost $300 unexpected service charge that even my travel agent was ...
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Sail Date: October 2023

Cabin Type: Mid-ship Mini-Suite with Balcony


Norwegian Encore Alaska with Glacier Bay 22-29 Oct 2023

Review for a Alaska Cruise on Norwegian Encore

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Jaworskym
2-5 Cruises • Age 50s

Booked short notice knowing this was the last sailing of the season, weather would likely be a factor, and port activities would be minimal. Figured we could enjoy the ship and view the wonders of Alaska in the fall. We previously cruised NCL Bliss in June 2022, Celebrity Millennium in May 2023 and visited each port but I had not seen Glacier Bay. I also thought fewer passengers would be onboard. ...
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Sail Date: October 2023

Cabin Type: Balcony


Puzzled about Poor Reviews

Review for a Alaska Cruise on Norwegian Encore

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Smitheroo
2-5 Cruises • Age 70s

Its true that I dont have a lot of cruise experience and what I have (except for another cruise line in 2013) is post Covid but I am very puzzled about so many poor reviews of this ship. In my opinion, it was close to perfect. Yes, there were a few aspects about it that could have been improved. I will mention them throughout the review. The hardest part of this cruise for me was trying to ...
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Sail Date: October 2023


Amazing sites! Great cruise.

Review for a Alaska Cruise on Norwegian Sun

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qnofhartz
First Time Cruiser • Age 60s

This was a bucket list cruise for me and my sister. Cruised to Alaska in late fall to hopefully see the northern lights and we did. We were told it was the best weather of the season, even though it was the last cruise of the season. We simple loved the convenience of the cruise, unpack once and enjoy everything the ship has to offer which was alot. We enjoyed some of the specialty ...
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Sail Date: October 2023


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