Costa Fervolosa Cruise. Review
Employees:
With exception of one on the third floor, at the reception table, all others were sweet, gentle and willing to help.
Big kudos to the cashier at the Amarillo Ice Cream and coffee place. He is very gentil. Also kudos to the Indian employees at the cheeseburger joint. They are amazing.
The App:
The app is a joke. It doesn’t work when you ...
The Costa Toscana it’s a beautiful ship has a lot to offer. Great Amenities on board. I recently sailed on the Toscana, and I was so disappointed in the Frontline staff who should have all the answers to your questions. The Frontline staff were very rude and unhelpful. The food choices were adequate, controlled, but the Buffet choices were the same every day. I took the liberty of going to the ...
MSC Cruzeiros
Brasil
Last March 28th, me and my husband embarked in a so-called mini cruise of 3 nights out of Santos, Brasil. Our cabin was located in Deck 13. Due to Covid issues, we were granted a USD 100 onboard credit. Together with the cruise, we paid for a beverage package. We were expecting an outstanding cruise but out overall experience was very much disappointing.
During ...
Starting from the embarkation the experience was terrible. Complete caos, disorganized, very lazy and uncomfortable... get ready for at least 3 hours of waiting.
Arriving at the ship we found all the infrastructure very nice, the house keeping was looking good and the positive impression was carried to inside the cabin... clean, organized and just as we asked.
But the good thing stop ...
sorry for my English ! I’m from Brazil .
the cabin was the best thing! it looked like a hotel room.
the food at the buffet was better than at the social restaurant.
everything is paid, there are no activities for 5000 people, the cleanliness of my room was horrible. I bought a wifi package on the last day they already canceled before the trip ended. It is my sixth cruiser (msc, costa, ...
Food is terrible, this is the weakness point for sure. The food had no taste, no presentation, no talent. Service is a nightmare, it is clear for me that people had no training and its not prepare for the functions, there was no leadership, the managers were extremely arrogants and they spent their time talking each other instead of looking their team, I have never seen such attitude before in my ...
I feel like MSC improved recently, but I didn't enjoy this cruise on 2016, even though it was on a Yacht Club cabin.
Pros:
- Yacht club area was very nice: amazing pool and hot baths!
- Nice excursions, specially the one to Ilhabela!
- Decent saunas, and an exclusive elevator from the YC area to the aurea SPA!
- Butler service, organizing your room and bringing breakfast to bed ...
We took our first Costa cruise on March 2, 2016 on the Pacifica - we chose it partly because of the itinerary as it was repositioning from Brazil to Italy, and also because the price was very reasonable.
Pros
- ship is lovely with beautiful decor, large wide hallways and elevator banks. We had an ocean view and an inside room which were both quite spacious.
Because of the language ...
We chose this cruise because we had just spent 8 days cruising the amazon river, we thought this would be an ideal way to return home without the long flight, My husband and I have cruised with a number of cruise companies including Costa although this was some years ago and was excellent then( it was the first cruise we had ever done). I have to say the standard now is extremely poor, regretably ...
Arrived in San Paolo to chaos at 5 am. 1 guy trying to corral 500 passengers, tag them and get them on buses who had trouble speaking English. Arrival at Santos was even worse. 3 large ships turnover passengers at 8 am in a terminal that accommodated maybe 500 people while 6000 were off loading and 6000 were getting on. Minimal bilingual people available to assist arriving passengers. RCCL ...