Boston Cruise Reviews

I never thought I would be disappointed on a cruise BUT our cruise on Serenade of the Seas earned that title. The ship needs an update and in an overhaul approach. We booked an interior stateroom on the 7th floor and decided to bid on an upgraded room. For 380 dollars we were “upgraded” to the 2nd floor (the bottom of the ship”) with a porthole the size of a pie. We could only access our floor ...

My husband and I were excited to celebrate our 40th anniversary on a cruise to New England and because of the internet description we thought American Cruise Lines and the American Star would be a good choice. The cruise dates were September 9th through the 16th. We were disappointed from the moment that we walked on to the boat we noticed that the boat was older and in poor condition. ...

We had a horrible experience with the service and the scams they run to get you to pay extra for everything. From the pool being shut down for 3 days, the rock wall not opening at all the entire week, the 2 hours to tender from bar harbor back to the boat because they didn't have enough tenders running, the arcade package scam, the extra charges they add to your bill for the spa, the room service ...

We did a lot of tendering to the shore. In Bar Harbor we tendered in then had to take 50 min bus ride just to see Bar Harbor . That's just one example . This ship ran out of Diet Soda 5 out of 10 days. At every port they said they had a shipment but lied You feel for the cost of the cruise they wouldn't run out of food but examples hotdogs ,vanilla ice cream,dinner rolls and cheese for the nacho ...

Originally chose it to cruise Maine. Felt the cruise line took that away from us. Food was equivalent to low budget restaurants. Felt once they had our money that they no longer cared about our comfort or happiness. My opinion is that it is a low budget cruise line with a higher end price. On our way to this vacation I read a list of the top ten cruise lines and Norwegian did not make this list. I ...

We chose this cruise because it traveled to places we’d never been before. We are still on the cruise as I’m writing this and we’re not very happy. The food at the Lido buffet is absolutely terrible and that seems to be the consensus is most of the passengers we’ve spoken to. The only very good food on the ship is at the Pinnacle Grill but there is a hefty surcharge and reservations are difficult ...

My wife and I have not been on a cruise in about 20 years the only reason we went was to celebrate an occasion with a group of people early into the cruise we noticed a sewage smell on the 9th deck that smell was there the whole Cruise on another day towards the bow of the ship they had shut down all the restrooms and on the last day back to Boston out toilet did not flush this ship has a serious ...

We chose this cruise because we thought we would see fall in Canada. We had to change rooms because of the smell, food was atrocious, I was run into at the casino by a staff member, nothing to do at the ports, and came home with covid x2. This is not the Royal Caribbean of the past. Crew members smelled like smoke. The comedian told a viagra joke which we did not find funny. I could not ...

My DH and I chose this cruise since it was leaving near our home port of Boston. We knew the ship was older but since it had been amped in 2019 decided to give it a try. The ship itself is in pretty good condition considering it’s age. The cabin was spacious and clean if a bit outdated. Embarkation was not difficult and we were aboard quickly. When we boarded we entered deck 4 and asked where ...

This was the absolute worst cruise line that I have been on and I have been on 15 cruises. This was a budget cruise charging exorbitant prices. We were in a suite and we had no information provided for a special check in, why pay 11, 500 when we could have paid $2000 and gotten on board like every one else. Get to our suite and it is dirty, the cabinets have greasy finger marks on all cabinetry. ...