Berlin Cruise Reviews

Viking touts it's luxury and wonderful excursions.I just returned from the worse cruise experience of my life and I blame it on Viking River Cruises. Viking is not the image they advertise! Their website didn't work for months before my cruise. It took an hour to get through the phones. My flight back -which Viking arranged - was canceled and they never informed me (Luckily I looked ...

Just returned from the Elbe Cruise that never went anywhere due to low water levels, but that is not the reason for the one star. Viking is not responsible for low water levels, but their response is shameful. Customers were notified and given the opportunity to cancel just a few days before departure even though the possibility of not being able to sail was strong for some time. For many, like ...

We arrived in Berlin on July 9th to be informed that due to low water level in the Elbe that our river cruise had just become a bus tour. We were supposed to have been notified by e-mail on July 7th or 8th but were not. It is really a travesty of justice that Viking never informed us or other people on our "cruise" that both Viking Elbe ships had been stranded since mid to late June. Also the ...