First let me start by saying I have cruised hundreds of days with a number of cruise lines, including Celebrity, Royal Carribean, Princess, Norwegian and hold status on many of these lines. I am an avid traveler both by land and sea and have had nothing but positive experiences. Last fall my husband and I celebrated our 25th wedding anniversary, we had so wanted to do a Riverboat cruise We left ...
We appreciate you taking the time to detail your recent voyage, michiganmom2009, as such feedback allows us to better understand how to deliver the five-star experience for which we strive....
First time out of the USA since Covid and we picked to go to Bali and Australia--Big Mistake. We paid Viking extra to book our airline tickets (business class) and were only given 40 minutes to change planes at DFW from the domestic terminal to the international travel. Anyone who travels through DFW knows it's one of the most congested airports in the US.
We arrived at Qatar airlines 15 ...
We appreciate you sharing your experience, Angelpoint, as such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your comments have been...
We chose this cruise because of it's itinerary. We have cruised a lot. In a nutshell, the ship itself met our expectations. Comfortable. Clean. Staff friendly and helpful. Food very good. Entertainment good. Our only disappointment were the excursions -- unless you pay extra, you get mediocre excursions -- mostly long bus rides. But the poor rating has nothing to do with the excursions. ...
Having sailed and read Stickman's review, I agree wholeheartedly although having not sailed with Crystal cannot comment on that but he hit the nail on the head regarding Seabourn's lack of service both in food and drink service onboard the Encore.
My husband and I have sailed over 100 days with Seabourn and were very disappointed in Seabourn Encore. The ship is too big and is not what we ...
As a background, we have taken numerous Viking River and sea cruises. This cruise had been not to Viking standards. Very disappointed and would not recommend. One takes Viking for convenience of travel, to see destination and not just to stay on the ship for the duration of the trip. The itinerary for this trip from Bali to Sydney was poorly thought through and poorly organized. The trip was ...
The Viking Orion is a beautiful ship with good food and stylish cabins BUT....
I would bet that none of the staff have ever been on one of their included shore excursions to test it out. If they had, none of the included tours would have been included for this trip. The tours were worthless. This is a new itinerary for Viking and they have not been able thus far to put an itinerary together ...
Thank you, MarieAnn, for taking the time to provide the cruising community with your detailed post-cruise notes. While your thoughtful recognition of our ship aesthetics is delightful, we...
Wanted to visit Bali and Australia. Requested special diet for all the flights and NONE were passed on the airlines. For some unknown reason, Viking decided to cancel our return flights from Melbourne, and never told us. On board the kitchen was limited on what they could prepare for special diets (GF), meaning only gelato and fruit for dessert.
Excursions were poorly executed to really nice ...
Thank you, C22Jeffrie, for sharing your feedback with us. The flight circumstances you’ve described are regrettable, though we appreciate learning more about the guest experience of our...